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- Tasks: Engage with customers, provide product advice, and maintain store standards.
- Company: Join Tile Giant, a leading tile retailer focused on quality service and trendy designs.
- Benefits: Enjoy a competitive salary, bonuses, training, and perks like a birthday day off and staff discounts.
- Why this job: Be the face of Tile Giant, making a real impact while working in a dynamic environment.
- Qualifications: Passion for customer service, strong communication skills, and ability to handle manual tasks required.
- Other info: Full training provided; must be physically fit for heavy lifting.
The predicted salary is between 20000 - 28000 £ per year.
Join to apply for the Sales Advisor role at Managing Authority OP Transport Infrastructure, Environment and Sustainable Growth
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Join to apply for the Sales Advisor role at Managing Authority OP Transport Infrastructure, Environment and Sustainable Growth
Hours of Work – 38 hours per week on a rota to cover the store opening hours of Monday to Friday 8am to 6pm Saturday 9am to 6pm and Sunday is 10am to 4pm. You will work 5 days out of 7.
Salary: – up to c£24,193.24 basic plus store bonus scheme dependent upon the store sales performance. Current annual average sales bonus earnings are around £2000.
Having recently undergone an exciting business transformation, and with new owners focusing on investment, driving sales and brand awareness, Tile Giant is looking for new colleagues to join us as a Branch Sales Advisor at our Walsall Store.
Serving our retail and trade customers from over 50 stores across the UK and through web sales, we offer a range of tiles from ceramic and porcelain to natural stone and mosaics, plus tiling accessories. We pride ourselves on providing quality customer service and in-depth product knowledge, whilst being at the forefront of trend-setting designs and decorative fashion.
The role of Branch Sales Advisor is integral to our business. You are the face of Tile Giant, welcoming customers in store, you have the power to make a difference to our success . Tile Giant relies on excellent customer service, therefore our Branch Sales Advisors must be willing to go the extra mile, understand what excellent customer service is and above all hold a passion for high standards. You will be provided with full training on our products, giving you the knowledge and skills to do your role well.
No day is the same here, are you ready for a new challenge?
Main Duties Include
Serving customers both retail and trade
Advising customers on products
Stock replenishment
Taking deliveries
Maintaining shop standards are aesthetically pleasing to the eye
Adhering with Health and Safety policy and procedure
NB This role requires a degree of heavy lifting. Tile Giant have a duty of care towards ensuring all employees are kept safe during work hours, however employees also have a duty of care and responsibility to ensure they take care of their own Health and Safety. Therefore, it is a requirement that a person should be physically fit to carry out heavy loads and manual handling tasks
We Are Excited To Hear From You If You
Are passionate about delivering a high standard of customer service
Love talking to and learning from customers
Able to build positive and effective professional relationships
Hold an excellent work ethic and communication skills
A commitment and drive to go the extra mile
A can-do attitude
Have a warm, friendly and approachable personality
Have an ability to carry out manual handling duties up to 25kg
Can be independent and flexible
Prepared to learn all about the products and the different dimensions we offer, how the products should be used and demonstrate them in store to customers
Able to work weekends and bank holidays as required
What We Give You
Ability to earn extra every month for every sale made through our team commission scheme.
A comprehensive induction
Further Training and Continued Professional Development
Birthday day off
30 days annual leave inclusive of bank holidays
Long service awards
Pension through The Peoples Pension
Death in Service benefit of 3 x your salary
Enhanced family leave
Enhanced sick leave
On site parking
Staff discount
PPE provided ( Steel Toe Cap boots, Gloves and uniform)
Salary
£24,193.24
Hours
38
Contract type
Permanent
Location
Walsall
Attachments
LNKD1_UKTJ
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Industries
Marketing Services
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Sales Advisor employer: Managing Authority OP Transport Infrastructure, Environment and Sustainable Growth
Contact Detail:
Managing Authority OP Transport Infrastructure, Environment and Sustainable Growth Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with Tile Giant's product range before your interview. Knowing the difference between ceramic, porcelain, and natural stone tiles will show your enthusiasm and commitment to the role.
✨Tip Number 2
Demonstrate your customer service skills during any interactions with the company. Whether it's through a phone call or in-person visit, showing that you can engage positively with customers will set you apart.
✨Tip Number 3
Be prepared to discuss how you would handle various customer scenarios. Think of examples where you've gone the extra mile for a customer, as this aligns perfectly with Tile Giant's values.
✨Tip Number 4
Show your flexibility and willingness to learn by asking questions about the training process and product knowledge. This will highlight your eagerness to grow within the company and adapt to their needs.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements of the Sales Advisor position. Tailor your application to highlight how your skills and experiences align with these aspects.
Highlight Customer Service Skills: Since excellent customer service is crucial for this role, make sure to provide specific examples in your CV and cover letter that demonstrate your ability to deliver high standards of service and build positive relationships with customers.
Show Your Passion: Express your enthusiasm for the role and the company in your application. Mention any relevant experiences or interests that showcase your passion for sales and customer interaction, as well as your willingness to learn about the products.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that your documents are clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Managing Authority OP Transport Infrastructure, Environment and Sustainable Growth
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering high-quality customer service. Share examples from your past experiences where you went the extra mile to help a customer, as this aligns perfectly with what Tile Giant values.
✨Demonstrate Product Knowledge
Even though you will receive training, it’s beneficial to show that you’ve done your homework on the types of tiles and products Tile Giant offers. Familiarise yourself with different materials and styles so you can engage in knowledgeable conversations during the interview.
✨Emphasise Your Teamwork Skills
Tile Giant looks for candidates who can build positive relationships with colleagues and customers alike. Be prepared to discuss how you have successfully worked in teams in the past and how you can contribute to a collaborative environment.
✨Prepare for Physical Requirements
Since the role involves manual handling and heavy lifting, be ready to discuss your physical fitness and any relevant experience you have with similar tasks. This shows that you understand the job's demands and are prepared to meet them.
