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- Tasks: Provide exceptional customer service and maintain store standards at Manchester Airport.
- Company: WHSmith is a leading retailer with a focus on enhancing travel experiences.
- Benefits: Enjoy free parking, employee discounts, and a supportive Employee Assistance Programme.
- Why this job: Join a dynamic team in a vibrant environment, making every journey better for customers.
- Qualifications: Must provide 5 years of references and pass a criminal records check.
- Other info: Flexible hours with shifts from 5am, Monday to Friday, plus occasional weekends.
Sales Assistant – WHSmith – Manchester Airport T1
Salary – £12.25 per hour
Contract Type – Full Time, Permanent
Hours per week – 30 hours
Shift Time – from 5am
Days – Monday – Friday (occasional weekends)
FREE CAR PARKING or FIRST 4 WEEKS FREE TRAVEL USING BUS OR METROLINK
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
Airport Requirements:
- 5 years continuous references – to gain an airport pass you will need to provide 5 years’ worth of either employment or education references without any gaps
- Criminal Records Bureau Check – to be completed by WHSmith if your application is successful
- Photographic ID i.e. passport or UK Driving Licence
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they\’re looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
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Airport Sales Assistant - Mornings employer: Funky Pigeon
Contact Detail:
Funky Pigeon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airport Sales Assistant - Mornings
✨Tip Number 1
Familiarise yourself with WHSmith's values and customer service standards. Understanding their commitment to exceptional customer experiences will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight any previous experience in retail or customer service, especially in fast-paced environments like airports. This will demonstrate your ability to handle the unique challenges of working in such a setting.
✨Tip Number 3
Prepare to discuss how you can contribute to maintaining high store standards and visual merchandising. Think of specific examples from past roles where you’ve successfully improved customer engagement through store presentation.
✨Tip Number 4
Be ready to showcase your teamwork skills. Since the role involves working closely with colleagues, sharing examples of successful collaboration will highlight your ability to fit into their team-oriented culture.
We think you need these skills to ace Airport Sales Assistant - Mornings
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Airport Sales Assistant position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Customer Service Skills: Since the role focuses on exceptional customer service, make sure to provide specific examples in your CV or cover letter that demonstrate your ability to engage with customers and enhance their shopping experience.
Prepare Required Documents: Gather all necessary documents, including your CV, references covering the last five years, and a valid photographic ID. Ensure your references are ready to confirm your employment or education history without gaps.
Craft a Compelling Cover Letter: Write a cover letter that not only expresses your enthusiasm for the role but also showcases your adaptability and motivation to meet company goals. Mention any relevant experience in retail or customer service that makes you a strong candidate.
How to prepare for a job interview at Funky Pigeon
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service during the interview. Share examples from your past experiences where you went above and beyond to help customers, as this aligns perfectly with what WHSmith values in their Sales Assistants.
✨Demonstrate Teamwork Skills
Since the role involves working as part of a team, be prepared to discuss how you collaborate with others. Highlight any previous experiences where you successfully worked in a team environment, showcasing your ability to support colleagues and contribute to a positive atmosphere.
✨Prepare for Airport Requirements
Familiarise yourself with the specific requirements for working at an airport, such as the need for continuous references and a Criminal Records Bureau Check. Being knowledgeable about these processes will show your seriousness about the position and your understanding of the role's responsibilities.
✨Exhibit Adaptability
WHSmith looks for candidates who can adapt to changing situations. Be ready to provide examples of how you've successfully adjusted to new challenges or changes in your work environment, demonstrating your flexibility and willingness to meet company goals.
