Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a multi-disciplinary team to ensure safe patient flow in a busy hospital environment.
- Company: Join NHS Highland, dedicated to providing quality healthcare in the beautiful Scottish Highlands.
- Benefits: Enjoy a supportive work culture, opportunities for professional growth, and a vibrant community lifestyle.
- Why this job: Make a real impact on patient care while enjoying the stunning outdoors of Inverness.
- Qualifications: Degree-level education or senior clinical experience required; strong leadership and communication skills essential.
- Other info: NHS Scotland values diversity and encourages applications from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
An excellent opportunity is now available for a Patient Flow Manager to lead the Flow Team in Raigmore Hospital.
Are you ready to take on a new challenge in a fast-paced environment?
The Role:
The key aspects of this vital post are to be responsible for managing a multi-disciplinary flow team, incorporating operational, strategic, and quality aspects, along with the future development of the service. You will oversee safe and effective patient flow across Raigmore Hospital / Inner Moray Firth Operational Unit, aligned with NHS Highland\’s strategy.
You will ensure patients are placed in the most appropriate environment for their clinical needs. Working with colleagues, you will deliver Treatment Time Guarantee (TTG) for inpatients at Raigmore Hospital, balancing emergency admissions. You will also contribute to NHS Highland’s strategic review of bed utilization within Raigmore Hospital / Inner Moray Firth Operational Unit to ensure safe and effective patient flow. Promoting NHS Highland’s Admission, Transfer, and Discharge policy and supporting clinical teams to embed this policy is also a key responsibility.
The successful candidate must communicate a clear vision for the service, considering local and national agendas. Strong written and verbal communication skills, effective influencing and negotiating abilities, and proven leadership and decision-making skills are essential. Previous line management experience is required.
Applicants should have a relevant professional qualification, be educated to degree level or have experience as a senior clinician, such as Team Lead, Senior Practitioner, Senior Staff Nurse, or Senior Charge Nurse in an acute hospital setting. A thorough understanding of patient flow principles and a patient-centered approach are necessary.
Inverness offers a high quality of life in a rural setting, with outdoor pursuits, quality housing, and a strong community spirit.
Interested candidates are encouraged to contact Senior Operational Manager Unscheduled Care, Kay Cordiner, at kay.cordiner@nhs.scot, or Helen Dawson, Directorate Nurse Manager, at nhsh.nursemanagement@nhs.scot for informal inquiries.
NHS Scotland is committed to promoting equality and diversity, welcoming applications from all sections of society.
#J-18808-Ljbffr
Patient Flow Manager employer: NHS National Services Scotland
Contact Detail:
NHS National Services Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Flow Manager
✨Tip Number 1
Familiarise yourself with NHS Highland's strategic goals and patient flow principles. Understanding their current initiatives will help you align your vision with theirs during discussions.
✨Tip Number 2
Network with professionals in the healthcare sector, especially those involved in patient flow management. Engaging with them can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams or improved patient flow in previous roles. Real-life scenarios will demonstrate your capability and experience effectively.
✨Tip Number 4
Reach out to the contacts mentioned in the job description for informal inquiries. This shows your enthusiasm for the role and gives you a chance to ask questions that could set you apart from other candidates.
We think you need these skills to ace Patient Flow Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities and requirements of the Patient Flow Manager position. Familiarise yourself with NHS Highland's strategies and how they relate to patient flow management.
Tailor Your CV: Customise your CV to highlight relevant experience in managing multi-disciplinary teams, operational strategies, and quality improvement initiatives. Emphasise any previous roles that demonstrate your leadership and decision-making skills.
Craft a Compelling Cover Letter: Write a cover letter that clearly articulates your vision for the role and how your background aligns with the needs of Raigmore Hospital. Use specific examples from your past experiences to showcase your understanding of patient flow principles.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at NHS National Services Scotland
✨Understand Patient Flow Principles
Make sure you have a solid grasp of patient flow principles. Be prepared to discuss how these principles can be applied in a hospital setting, particularly in relation to the role at Raigmore Hospital.
✨Demonstrate Leadership Skills
Since the role requires strong leadership abilities, think of examples from your past experiences where you successfully led a team or managed a project. Highlight your decision-making process and how you influenced others.
✨Communicate Your Vision
Be ready to articulate a clear vision for the patient flow service. Consider how your vision aligns with NHS Highland's strategy and be prepared to discuss how you would implement it effectively.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills in managing patient flow. Think about potential challenges you might face and how you would address them while ensuring patient safety and quality care.
