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- Tasks: Lead and inspire a team of Retail Artists to achieve sales and customer service goals.
- Company: Join MAC Cosmetics, a brand that celebrates creativity and self-expression through makeup.
- Benefits: Enjoy competitive salary, product discounts, mental health initiatives, and extensive training opportunities.
- Why this job: Be part of a dynamic team that values creativity and personal development in a vibrant retail environment.
- Qualifications: Retail management experience, preferably in beauty, with strong leadership and customer service skills required.
- Other info: Flexible hours and a supportive work culture await you at our Wilmslow location.
The predicted salary is between 24000 - 36000 £ per year.
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MAC Cosmetics – Counter Manager – Boots – 22.5 Hours, Wilmslow
Client:
MAC
Location:
Wilmslow, United Kingdom
Job Category:
Other
EU work permit required: Yes
Job Reference:
ae5077eac9fc
Job Views:
4
Posted:
18.07.2025
Expiry Date:
01.09.2025
Job Description:
Store/Retail/Business Manager
We are looking for a dynamic and inspirational Store/ Retail/ Business Manager to lead, coach, and develop our team of Retail Artists to achieve sales, customer service, and operational targets. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, exceptional customer relationship management, and leadership of a high-performing team.
Creativity is our day-to-day. Our mission is to enable limitless self-expression by turning makeup into art for all. As Store/ Retail/ Business Manager, your role will be to bring this in-store experience to life. The role also requires coaching and inspiring your team, ensuring their development and enabling them to exceed their KPIs, as well as your own.
Compensation and Benefits:
- Competitive industry salary
- Annual Leave & Family Leave
- Product discount/Staff Product Concession monthly credit spend allowance
- Mental Health Wellbeing Initiatives (Unmind App and Employee Assistance Programme)
- Benefits platform with exclusive discounts and offers
- Work Life Connections – Employee Assistance Programme
- Extensive Training & Development offering
Qualifications:
About you:
You will have:
- Proven retail management/assistant retail management experience, preferably within beauty or a fast-paced retail environment
- Experience setting sales and customer service targets, sales analysis, and staff scheduling
- Previous retail operations experience including inventory and facilities management and cash reconciliation
- Proven track record of leading, coaching, and developing a team to succeed
- Experience of creating and executing in-store events
- Flexible availability across days/hours. Please discuss your availability further with the hiring manager before/during the interview.
- Proficient in Microsoft Office
- Proof of right to live and work in the country
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MAC Cosmetics - Counter Manager - Boots - 22.5 Hours employer: MAC
Contact Detail:
MAC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MAC Cosmetics - Counter Manager - Boots - 22.5 Hours
✨Tip Number 1
Familiarise yourself with MAC Cosmetics' brand values and product range. Understanding their mission of enabling limitless self-expression through makeup will help you connect with the hiring team and demonstrate your passion for the brand during the interview.
✨Tip Number 2
Prepare to discuss your previous retail management experiences in detail, especially any specific achievements related to sales targets or team development. Use concrete examples to illustrate how you've successfully led a team and improved customer service.
✨Tip Number 3
Showcase your creativity by thinking of innovative ideas for in-store events or promotions that could attract customers. Being able to present fresh concepts will highlight your ability to bring MAC's mission to life in the store.
✨Tip Number 4
Be ready to discuss your flexibility regarding working hours. Since the role requires availability across various days, demonstrating your willingness to adapt will show your commitment to the position and the team.
We think you need these skills to ace MAC Cosmetics - Counter Manager - Boots - 22.5 Hours
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and qualifications required for the Counter Manager position at MAC Cosmetics. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Compelling CV: Ensure your CV showcases your retail management experience, particularly in beauty or fast-paced environments. Highlight specific achievements related to sales targets, team leadership, and customer service excellence.
Write a Strong Cover Letter: In your cover letter, express your passion for the beauty industry and your commitment to customer service. Mention how your leadership style aligns with MAC's mission of enabling limitless self-expression through makeup.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a managerial role.
How to prepare for a job interview at MAC
✨Show Your Passion for Beauty
Make sure to express your enthusiasm for the beauty industry during the interview. Share your personal experiences with makeup and how it has influenced your life. This will demonstrate your genuine interest in the role and the brand.
✨Highlight Leadership Experience
Prepare specific examples of how you've successfully led and developed a team in previous roles. Discuss your coaching style and how you motivate others to achieve their targets, as this is crucial for the Counter Manager position.
✨Discuss Customer Relationship Management
Be ready to talk about your strategies for building strong customer relationships. Share any successful initiatives you've implemented to enhance customer experience and retention, as this aligns with the company's mission.
✨Prepare for Scenario Questions
Anticipate questions that may ask how you would handle specific situations, such as managing inventory or resolving customer complaints. Practising these scenarios will help you articulate your problem-solving skills effectively.
