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- Tasks: Support projects that improve services and engage with stakeholders in a dynamic environment.
- Company: Join Nottinghamshire County Council, dedicated to enhancing community welfare and service quality.
- Benefits: Enjoy flexible working, 25 days annual leave, hybrid options, and a supportive team culture.
- Why this job: Make a real impact on people's lives while developing valuable skills in a variety of projects.
- Qualifications: No specific experience required; enthusiasm and a willingness to learn are key!
- Other info: This is a temporary role until March 2026, with options for part-time and job share.
The predicted salary is between 24600 - 27300 £ per year.
15 hours ago Be among the first 25 applicants
Job Description / Person Specification
Service Improvement Support Officer JDPS.pdf – 639KB Opens in a new window
Salary
£29,093 – £32,654 per annum
National pay award pending
Type of vacancy
Fixed Term
Work pattern
Full Time
Duration (Months)
6
Hours per week
37
Work Base
County Hall, West Bridgford, NG2 7QP
Working Arrangements
Hybrid
Job Description / Person Specification
Service Improvement Support Officer JDPS.pdf – 639KB Opens in a new window
Competency Framework
Tier 7a
Number of posts
1
Interview date
Week Commencing 11/08/2025
Closing Date
31 July 2025 23:55
We are looking for a talented and motivated individual to join the Service Improvement, Quality and Practice (SIQP) team.
Are you passionate about discovering new ways to make a difference in people\’s lives? Do you have what it takes to support our cultural mission to create a caring and empowering culture? Are you enthusiastic with the ability to work at pace, engage with stakeholders and operate within a Project Management environment? If so, you could be one of the special people who will be part of shaping thefuture with us!
If this means something to you and you are ready to grow your career, please get in touch. We would be thrilled to hear from you.In return we offer flexible working conditions, 25 days annual leave entitlement rising to 30 days after five years continual service, hybrid working, an option of joining the Nottinghamshire local government pension fund and a friendly and supportive environment for all.
Examples of recent SIQP projects include:
- CQC Inspection Readiness: This project aims to prepare Nottinghamshire County Council for the new process of inspection by the Care Quality Commission.
- Notts Care Record: This project aims to develop a new Shared Care Record, sharing key data among major data providers in Nottinghamshire, including mental health and community data, GPs, and three hospital trusts.
- The Big Conversation and Local Account: This project involves commissioning and co-ordinating a series of engagement activities and co-producing a public-facing strategy for Adult Social Care.
- Dashboard Development: This project involves developing dashboards for operational teams to provide up-to-date reporting, track key performance indicators (KPIs), and replace manual data entry processes.
Hear more about the Service Improvement Support Officer role from one of our team: “Being a Service Improvement Support Officer has been a brilliant opportunity to get hands-on experience in how Adult Social Care works, both within Nottinghamshire County Council and beyond. What I enjoy most about the role is the variety. No two days are the same, and the work is genuinely interesting. I’ve had the chance to be involved in different projects that support key priorities within the department, often working with a wide range of colleagues across services. The role has allowed me to develop my skills in everything from organising meetings to gathering and analysing evidence that helps drive service improvement. I’ve also had opportunities to take the lead on discrete pieces of work, which has really helped build my confidence and experience.”
This role is temporary until 31st March 2026. Full time, part time, job share and secondment applications are welcomed.
This post is also available as a secondment opportunity to existing Nottinghamshire County Council employees. You must seek approval from your line manager before applying.
Disabled applicants who meet the essential shortlisting requirements will be guaranteed an interview. A job share scheme is available for all full-time posts: both permanent and temporary, unless otherwise stated. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all staff to share this commitment and undergo appropriate checks.
Nottinghamshire County Council strives to ensure that it goes beyond the requirements of the Equalities Act and prides itself on being accredited as a Disability Confident Leader Organisation.
Therefore, the County Council encourages applications from all, irrespective of gender, marital status, disability, race, religion, belief, pregnancy and maternity status, age or sexual orientation.
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Service Improvement Support Officer employer: Nottinghamshire County Council
Contact Detail:
Nottinghamshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Improvement Support Officer
✨Tip Number 1
Familiarise yourself with the recent projects mentioned in the job description, like the CQC Inspection Readiness and Notts Care Record. Being able to discuss these initiatives during your interview will show your genuine interest and understanding of the role.
✨Tip Number 2
Engage with current or former employees of the Service Improvement, Quality and Practice team on platforms like LinkedIn. They can provide valuable insights into the team culture and expectations, which can help you tailor your approach.
✨Tip Number 3
Prepare examples from your past experiences that demonstrate your ability to work in a project management environment. Highlight instances where you've engaged with stakeholders or contributed to service improvements, as these are key aspects of the role.
✨Tip Number 4
Showcase your enthusiasm for making a difference in people's lives during the interview. The role is centred around creating a caring and empowering culture, so expressing your passion for this mission can set you apart from other candidates.
We think you need these skills to ace Service Improvement Support Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and required skills for the Service Improvement Support Officer position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in project management and stakeholder engagement. Use bullet points for clarity and focus on achievements that demonstrate your ability to improve services.
Write a Strong Cover Letter: In your cover letter, express your passion for making a difference in people's lives and your enthusiasm for the role. Provide specific examples of past experiences that showcase your skills in service improvement and teamwork.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Nottinghamshire County Council
✨Understand the Role and Projects
Familiarise yourself with the specific projects mentioned in the job description, such as CQC Inspection Readiness and Notts Care Record. Being able to discuss these initiatives and how you can contribute will show your genuine interest and understanding of the role.
✨Showcase Your Stakeholder Engagement Skills
Since the role requires engaging with various stakeholders, prepare examples from your past experiences where you've successfully collaborated or communicated with different parties. This will demonstrate your ability to work effectively in a project management environment.
✨Emphasise Your Adaptability
The job description highlights the need for someone who can work at pace and handle varied tasks. Be ready to share instances where you've adapted to changing circumstances or taken on diverse responsibilities, showcasing your flexibility and problem-solving skills.
✨Express Your Passion for Service Improvement
Convey your enthusiasm for making a difference in people's lives through service improvement. Share any relevant experiences or motivations that align with the cultural mission of the organisation, as this will resonate well with the interviewers.
