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- Tasks: Coordinate supply chain activities, manage subcontractors, and ensure timely completion of work orders.
- Company: Join Mitie, the UK's leading facilities management company with a diverse client base.
- Benefits: Enjoy flexible benefits, virtual GP access, discounts, and a cycle-to-work scheme.
- Why this job: Be part of a dynamic team focused on efficiency and exceptional customer service.
- Qualifications: Administration experience and strong IT skills, preferably with Maximo or similar systems.
- Other info: Opportunities for training and career progression in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
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Skills
In order to be successful in your new role you will need administration experience, knowledge of Maximo or similar
- Identify, liaise, and arrange subcontractor attendance in-line with contractual agreements for both reactive
- works and pre-planned maintenance works, considering costs, location, expertise, availability, and response targets.
- Run and analyse data reports to closely manage KPI targets and identify solutions for a more efficient end-to-end process.
- Accurately record and evidence all job-related information on the appropriate IT systems, ensuring compliance with statutory and/or mandatory requirements.
- Raise purchase orders for subcontractor attendance based on contractual agreements and best value for money.
- Undertake invoice management to ensure payment terms are met according to contractual agreements.
- Collaborate with Account teams, contract managers, schedulers, and helpdesk colleagues to meet Business KPIs.
- Build and maintain relationships with external clients, suppliers, operations team, and central departments.
- Continuously review internal processes and make recommendations for improving the efficiency of the Supply Chain function.
- Ensure clear communication with clients and subcontractors, adhering to security and Health & Safety procedures.
- Provide consistent and exceptional customer service, dealing with interactions professionally and efficiently.
- Schedule and manage Supply Chain work orders, ensuring timely completion based on client requirements and agreements.
- Analyse work order progression and completion, ensuring accurate system updates.
- Reassign subcontractors when necessary for unresolved work orders.
- Communicate effectively with peers and management to drive service excellence.
- Effectively manage risks and escalate when necessary.
- Attend relevant training as directed by the line manager.
- Seek information regarding contractual agreements and scope of services.
- Monitor and guide sub-contractor engineers to adhere to schedules and take necessary actions.
- Adapt to new tasks directed by management and align with business needs.
Better places, thriving communities.
Better places, thriving communities.
Supply Chain
Skills
In order to be successful in your new role you will need administration experience, knowledge of Maximo or similar CAFM system is preferable. Excellent communicator both verbal and in writing, analytical and organisational skills (customer service skills) and the ability to multi-task and prioritise. Strong IT skills including Excel to intermediate level and the ability to generate, develop and present ideas and suggestions for improvements in order to achieve more effective working practices. Duties will include:
- Identify, liaise, and arrange subcontractor attendance in-line with contractual agreements for both reactive
- works and pre-planned maintenance works, considering costs, location, expertise, availability, and response targets.
- Run and analyse data reports to closely manage KPI targets and identify solutions for a more efficient end-to-end process.
- Accurately record and evidence all job-related information on the appropriate IT systems, ensuring compliance with statutory and/or mandatory requirements.
- Raise purchase orders for subcontractor attendance based on contractual agreements and best value for money.
- Undertake invoice management to ensure payment terms are met according to contractual agreements.
- Collaborate with Account teams, contract managers, schedulers, and helpdesk colleagues to meet Business KPIs.
- Build and maintain relationships with external clients, suppliers, operations team, and central departments.
- Continuously review internal processes and make recommendations for improving the efficiency of the Supply Chain function.
- Ensure clear communication with clients and subcontractors, adhering to security and Health & Safety procedures.
- Provide consistent and exceptional customer service, dealing with interactions professionally and efficiently.
- Schedule and manage Supply Chain work orders, ensuring timely completion based on client requirements and agreements.
- Analyse work order progression and completion, ensuring accurate system updates.
- Reassign subcontractors when necessary for unresolved work orders.
- Communicate effectively with peers and management to drive service excellence.
- Effectively manage risks and escalate when necessary.
- Attend relevant training as directed by the line manager.
- Seek information regarding contractual agreements and scope of services.
- Monitor and guide sub-contractor engineers to adhere to schedules and take necessary actions.
- Adapt to new tasks directed by management and align with business needs.
Person Specification
- Administration experience.
- Knowledge of Maximo or similar CAFM system is preferable.
- Excellent communicator both verbal and in writing.
- Analytical and organisational skills (customer service skills).
- Ability to multi-task and prioritise.
- Strong IT skills including Excel to intermediate level.
- Ability to generate, develop and present ideas and suggestions for improvements in order to achieve more effective working practices.
Health And Safety Responsibilities
- Follow Group and company policies and procedures at all times;
- Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;
- Use all work equipment and personal PPE properly and in accordance with training received;
- Report any issues or training needs to your Line manager and /or via your divisional incident reporting system;
Information Security
- Ensure compliance with Mitie\’s information security procedures in all activities;
- Proactively identify and report security risks to your manager;
- Report actual and suspected security incidents;
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we\’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days\’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there\’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Since 1987, Mitie\’s 76,000 employees have been maintaining companies globally. We are the UK\’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Cory Ambler at cory.ambler@mitie.com.
Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
- Apply Now
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Supply Chain Co-Ordinator employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supply Chain Co-Ordinator
✨Tip Number 1
Familiarise yourself with Maximo or similar CAFM systems. If you have experience with these tools, be ready to discuss specific instances where you've used them to improve efficiency or manage workflows.
✨Tip Number 2
Brush up on your data analysis skills, particularly in Excel. Be prepared to share examples of how you've used data to manage KPIs or streamline processes in previous roles.
✨Tip Number 3
Highlight your communication skills during discussions. Think of scenarios where you've effectively liaised with subcontractors or clients to resolve issues or enhance service delivery.
✨Tip Number 4
Show your proactive approach to problem-solving. Prepare to discuss times when you've identified inefficiencies in a supply chain process and the steps you took to recommend improvements.
We think you need these skills to ace Supply Chain Co-Ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administration experience and any knowledge of Maximo or similar systems. Use specific examples that demonstrate your skills in managing subcontractor attendance and handling KPI targets.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Supply Chain Co-Ordinator role. Mention how your analytical and organisational skills can contribute to improving efficiency within the supply chain function.
Showcase Communication Skills: Since excellent communication is key for this role, provide examples in your application that illustrate your ability to communicate effectively with clients, subcontractors, and team members.
Highlight IT Proficiency: Emphasise your strong IT skills, particularly with Excel. Mention any experience you have in generating reports or using IT systems to manage job-related information, as this is crucial for the position.
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Showcase Your Administration Skills
Make sure to highlight your previous administration experience during the interview. Discuss specific examples where you successfully managed tasks, organised schedules, or improved processes, as these are crucial for the Supply Chain Co-Ordinator role.
✨Familiarise Yourself with Maximo
If you have experience with Maximo or similar CAFM systems, be prepared to discuss it in detail. If not, take some time to research its functionalities and how it can be used in supply chain management, as this knowledge will impress the interviewers.
✨Demonstrate Your Analytical Skills
Be ready to talk about how you've used data analysis in past roles. Prepare to explain how you’ve managed KPIs and identified solutions for efficiency improvements, as this is a key responsibility of the position.
✨Emphasise Communication and Relationship Building
Since the role involves liaising with subcontractors and clients, showcase your communication skills. Share examples of how you've built and maintained professional relationships, and how you ensure clear communication in your previous roles.
