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- Tasks: Lead and motivate your team to deliver fast, friendly service across various channels.
- Company: Join Greggs, a fun and inclusive workplace that values every team member.
- Benefits: Enjoy competitive pay, discounts, free drinks, paid breaks, and a growing holiday entitlement.
- Why this job: Be part of a supportive culture where you can develop your skills and make an impact.
- Qualifications: Experience as a Supervisor or Line Manager in customer service or retail is essential.
- Other info: We celebrate diversity and welcome everyone to be themselves at work.
The predicted salary is between 28800 - 43200 £ per year.
Join us as a Shop Manager andyoulllead andmotivate your team to deliver fast and friendly service to our customers. We serve our customers acrossa number ofdifferent channels; in-shop, delivery,Click+Collect and drive thru.You\’llbe responsible formaking sure customers have a brilliant experience when shopping with us – whether they order in store or order their food online. While no two days will be the same, during a typical day at work you can expect to: Leadthe team to deliver amazing results andmaintainthe excellent standards of the shop Drive high performance through recruitment, trainingand development,and colleague engagement Keepa close eye on things like wage controls, waste controls and customer service standards Roll your sleeves up and get involved in food preparationandserving customers Ensure the shop is clean, well-stocked and welcoming What we can offer you Competitive pay plus commission Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products Free hot drinks for you to enjoy while on shift Paid breaks allowing you to recharge your batteries We share 10% of all our profits with our colleagues Holiday entitlement that grows as your career grows with us Colleague share plans to help you invest and save for your future Pension scheme to help you plan for your future. Well match your contributions up to 6% Confidential employee assistance helpline to help with your wellbeing Long service awards celebrating key milestones in your career Savings and discounts across a wide range of your favourite brands and retailers About you If you havea track recordas aSupervisoror Line Manager, havelots of experience delivering excellent customer serviceand have workedin a food-on-the-go environment or within retail, this could be the role for you. If youve previously used your skill set to develop a team of people and been supportive of an inclusive culture, recognising and valuing that difference is good, youll fit right in here. Apply now and get ready for the next exciting step in your career! About us Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture how we behave and support each other. Everyones welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: Greggs Careers | About Greggs. JBRP1_UKTJ
Shop Manager employer: Greggs plc
Contact Detail:
Greggs plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager
✨Tip Number 1
Familiarize yourself with Greggs' values and culture. Understanding what makes us special will help you align your approach during the interview and show that you're a great fit for our team.
✨Tip Number 2
Highlight your leadership experience in previous roles. Be ready to share specific examples of how you've motivated a team and delivered excellent customer service in a fast-paced environment.
✨Tip Number 3
Prepare to discuss your experience with operational controls, such as wage and waste management. Showing that you can maintain high standards while keeping an eye on costs will set you apart.
✨Tip Number 4
Demonstrate your commitment to inclusivity and team development. Share how you've fostered a supportive environment in past roles, as this aligns with our values at Greggs.
We think you need these skills to ace Shop Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and team leadership. Include specific examples of how you've motivated a team or improved service standards in previous roles.
Craft a Strong Cover Letter: In your cover letter, express your passion for the food-on-the-go industry and your commitment to delivering excellent customer experiences. Mention any relevant achievements that demonstrate your ability to lead and develop a team.
Showcase Your Leadership Skills: Emphasize your experience in recruitment, training, and colleague engagement. Provide examples of how you've successfully managed a team and contributed to a positive workplace culture.
Highlight Your Understanding of the Role: Demonstrate your knowledge of the Shop Manager role by discussing how you would maintain high standards in customer service, manage wage and waste controls, and ensure a welcoming shop environment.
How to prepare for a job interview at Greggs plc
✨Show Your Leadership Skills
As a Shop Manager, you'll be leading a team. Be prepared to share examples of how you've motivated and developed your team in previous roles. Highlight any specific strategies you used to drive performance and engagement.
✨Demonstrate Customer Service Excellence
Greggs values excellent customer service. Prepare to discuss your experience in delivering outstanding service, especially in a fast-paced environment. Think of specific situations where you went above and beyond for customers.
✨Understand the Business Metrics
Familiarize yourself with key performance indicators relevant to the role, such as wage controls and waste management. Be ready to discuss how you have managed these aspects in past positions to ensure operational efficiency.
✨Emphasize Inclusivity and Team Culture
Greggs prides itself on an inclusive culture. Be prepared to talk about how you've fostered an inclusive environment in your previous roles and how you value diversity within a team.
