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For Companies At a Glance
- Tasks: Lead the store team, ensuring exceptional customer service and visual merchandising.
- Company: Seasalt is a vibrant retail lifestyle brand focused on creativity and customer satisfaction.
- Benefits: Enjoy a competitive hourly rate, 50% employee discount, and flexible benefits for personal growth.
- Why this job: Join a supportive team that values diversity and offers opportunities for professional development.
- Qualifications: Passion for coaching, strong customer service skills, and a drive to achieve sales targets.
- Other info: Flexible working options and commitment to inclusivity make Seasalt a great workplace.
The predicted salary is between 22000 - 30000 ÂŁ per year.
Overview
Originally selling workwear to local mariners and practical overalls to artists, our story began in a small shop in Penzance in 1981. Over the years we’ve grown into a leading UK lifestyle brand with over 80 shops across the UK and Ireland, 400+ wholesale partners and a thriving online business, but never losing touch of our roots.
Our passion for well-crafted clothing, exemplary customer service and connection to our local communities drives everything we do. As we continue to grow in the UK and internationally, we are focussed on delivering excellence across every touchpoint, whether that is at our warehouse, in store or through our customer service channels, building a team that shares our values.
Each employee plays a part in the success of Seasalt, and this was evidenced by our Drapers Award win of “Best Place to Work”.
The Role
Our Supervisors take responsibility of the store and team members when required. They deliver exceptional customer service, ensure the shop always looks it’s best and support the Store Manager and Assistant Store Manager with the day-to-day running of the store.
We now have a fantastic opportunity for a Supervisor to join the Wells team on a 24 Hour permanent contract .
Responsibilities
Supporting the management team in creating a service culture within the store team that puts the customer at the heart of everything they do
Guiding the Sales Advisor team on how to recommend additional services to drive sales such as omni-channel selling, gathering customer data, and recommending add-on purchases
Supporting the store leadership team with driving store sales, profitability and consistent KPI achievement
Implementing store visual merchandising, windows standards and guidelines and utilising all product, categories, and bestseller information to maximise commercial opportunities within the store
Training the Sales Advisor team to have a thorough knowledge of our brand, products, design inspiration and services
Communicating store performances to your team and key stakeholders around the business, providing regular feedback, highlighting any risks and opportunities to sales for the business
Supporting your Store Manager with all store operations such as management of stock, loss prevention, escalation and incident reporting, health and safety, GDPR, cash handling, key holder responsibilities and store safety standards amongst others
Being a key-holder for the store and having sole responsibility for running the store when required
The Skills You\’ll Be Sharing With The Team
Coaching will come naturally to you; you’ll be passionate about inspiring your team to have excellent product knowledge and will lead by example with your customer service skills. Driving sales, thinking commercially, and working towards KPI’s will be really important to you and is key to this role.
Difficult situations don’t phase you as you have an adaptable and resilient attitude, being able to respond positively to change. You’ll be confident in giving feedback to all members of the team, along with sharing ideas with management on how to drive performance.
Why We Hope You\’ll Love Working With Us
The success of Seasalt is down to the skill and hard work of our team. We don\’t just want to attract the best and brightest people to come and work with us, we want you to stay and grow with us.
Benefits
As well as doing everything we can to boost your development professionally, we believe encouraging personal growth is just as important. So you can fulfil your passion and purpose, not just at work but in life, we offer a range of benefits that are designed to enhance your career and wellbeing. These include:
Hourly rate: ÂŁ13.10
31 days (FTE) paid annual leave, increasing with length of service
Uniform allowance
Attractive 50% employee discount
Health Cash Plan scheme to cover costs of everyday health expenses plus virtual 24/7 GP service
Free access to our Employee Assistance Programme through Retail Trust with 24/7 support including mental health support and counselling
Flexible benefits scheme to personalise your benefits packag
Enhanced family leave policies
Pension Scheme with generous 7% employer contributions
Life assurance programme
Learning and Development opportunities
Do Good Things with our two days per year paid volunteering opportunities
Employee networks to develop and provide support to our people, including the Inclusion Network
100’s of savings on top retailers and gym memberships through our discount hub
Additional Information
At Seasalt we have a brilliant team of people – they\’re what make Seasalt a fantastic place to work. We love to celebrate uniqueness, and are committed to making Seasalt a place where everyone feels they belong. As an inclusive employer, we want to invite a diverse range of candidates to apply for our roles. We aim to work flexibly where possible and value a range of perspectives – diversity of thought helps us to grow – so please apply if this is a role that would make you excited to come to work every day. We\’re happy to help with any adjustments to our recruitment process and beyond. Just drop us an email at
Please note we are unable to accept CVs and applications over email.
Closing date – 09/02/2026
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Supervisor - 24 Hour Permanent Contract employer: Seasalt
Contact Detail:
Seasalt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - 24 Hour Permanent Contract
✨Tip Number 1
Familiarise yourself with Seasalt's brand values and customer service philosophy. Understanding their commitment to putting customers at the heart of everything will help you align your responses during interviews.
✨Tip Number 2
Prepare examples from your past experience that demonstrate your ability to lead a team and drive sales. Highlight specific instances where you successfully coached team members or improved store performance.
✨Tip Number 3
Showcase your adaptability and resilience by discussing how you've handled challenging situations in previous roles. This will resonate well with Seasalt's emphasis on responding positively to change.
✨Tip Number 4
Research current retail trends and how they apply to Seasalt's product offerings. Being knowledgeable about the industry will not only impress your interviewers but also demonstrate your passion for the role.
We think you need these skills to ace Supervisor - 24 Hour Permanent Contract
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and skills required for the Supervisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail management, customer service, and team leadership. Use bullet points for clarity and focus on achievements that demonstrate your ability to drive sales and support a team.
Write a Strong Cover Letter: In your cover letter, express your passion for retail and customer service. Mention specific examples of how you've successfully led teams or improved store performance in previous roles. Make sure to convey your enthusiasm for working at Seasalt.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a supervisory role.
How to prepare for a job interview at Seasalt
✨Show Your Passion for Customer Service
As a Supervisor at Seasalt, you'll need to demonstrate a genuine passion for customer service. Be prepared to share examples of how you've gone above and beyond for customers in previous roles, and express your commitment to creating a positive shopping experience.
✨Highlight Your Leadership Skills
Since the role involves supporting the management team and guiding Sales Advisors, it's crucial to showcase your leadership abilities. Discuss any past experiences where you've successfully led a team or trained others, and how you inspire those around you to achieve their best.
✨Understand the Brand and Products
Familiarise yourself with Seasalt's brand values, products, and design inspirations. During the interview, mention specific items or collections that resonate with you, and explain how you would convey this knowledge to your team and customers.
✨Prepare for Situational Questions
Expect questions about how you would handle difficult situations or challenges in the store. Think of examples from your past where you've demonstrated resilience and adaptability, and be ready to discuss how you would apply these skills in the Supervisor role.
