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- Tasks: Drive a 7.5 tonne vehicle for parcel collection and delivery, ensuring excellent customer service.
- Company: Join DPD, a leading parcel delivery service known for its commitment to customer satisfaction.
- Benefits: Enjoy perks like holiday trading, enhanced maternity/paternity packages, and discounted shopping.
- Why this job: Be part of a dynamic team that values professionalism and makes a real difference in customers' lives.
- Qualifications: Must have a valid 7.5T licence, clean driving record, and at least 1 year of relevant experience.
- Other info: Work permit required for non-passport holders; apply through the 'Apply now' button.
The predicted salary is between 24000 - 36000 £ per year.
7.5 Tonne Collection and Delivery Driver, Durham
Client:
DPDgroup
Location:
Job Category:
Other
Job alert service
–
EU work permit required:
Yes
Job Reference:
980f7f25127c
Job Views:
6
Posted:
16.07.2025
Expiry Date:
30.08.2025
Job Description:
Job Description
As a 7.5 Tonne Collection and Delivery driver for DPD, you\’ll play a crucial role in our operations and customer satisfaction. Your responsibilities will include:
- Serving as the first point of contact for our customers, providing exceptional service during parcel collection and delivery
- Ensuring timely and accurate collection and delivery of parcels according to scheduled routes
- Assisting with loading and unloading parcels at the depot and customer locations
- Managing a daily schedule of approximately 50-60 stops in your designated area
- Utilising provided equipment, such as a sack barrow/hand truck, to safely handle heavier items
- Maintaining accurate records of deliveries, collections, and any issues encountered during your shift
- Adhering to all road safety regulations and company policies whilst operating the 7.5 tonne vehicle
- Conducting daily vehicle inspections and reporting any maintenance issues promptly
- Utilising handheld devices and company software to update delivery statuses and communicate with the depot
- Resolving customer queries and concerns professionally and efficiently
- Adapting to changing weather conditions and adjusting your delivery approach accordingly
- Collaborating with depot staff and other drivers to ensure smooth operations and workload distribution
- Maintaining a clean and presentable appearance, as you represent DPD to our customers
Job alert service
Your role is vital in providing a service that genuinely makes a difference to our customers, and we rely on your professionalism and dedication to uphold DPD\’s reputation for excellence in parcel delivery.
Qualifications
What we\’re looking for:
To be considered for the role you must have:
- A valid 7.5T (C1) licence, DQC (Driver Qualification Card) and CPC accreditation
- A clean driving record with no more than 3 penalty points
- At least 1years experience driving 7.5 tonne vehicles or similar
We are also looking for you to demonstrate that you:
- Recognise the value of providing great customer service
- Can work to deadlines, are flexible and always go above and beyond
- Are friendly, approachable, positive, resourceful and professional
- Are able to multi-task and problem solve
- Have the ability to lift, load and carry heavy items up to 25kg
- Possess excellent time management and organisational skills
- Have a good knowledge of local road networks and traffic patterns
- Can work well under pressure and maintain a calm demeanour in challenging situations
- Are comfortable using handheld devices and basic computer software
- Are physically fit and able to handle the demands of a physically active job
- Have a strong commitment to health and safety practices
- Demonstrating the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring, and Accountability in all aspects of your work.
Additional Information
About our benefits:
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Unum Help@Hand – essential health and wellbeing services for you and eligible family members
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from ’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.
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Created on 16/07/2025 by TN United Kingdom
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7.5 Tonne Collection and Delivery Driver employer: DPDgroup
Contact Detail:
DPDgroup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 7.5 Tonne Collection and Delivery Driver
✨Tip Number 1
Familiarise yourself with the local road networks and traffic patterns in Durham. This knowledge will not only help you navigate efficiently but also demonstrate your commitment to the role during any discussions with us.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled challenging situations in the past. Being able to articulate these experiences can set you apart as a candidate who truly understands the importance of customer satisfaction.
✨Tip Number 3
Practice using handheld devices and basic computer software, as these are essential tools for the job. Being comfortable with technology will help you adapt quickly and show us that you're ready to hit the ground running.
✨Tip Number 4
Demonstrate your commitment to health and safety practices by being prepared to discuss relevant regulations and your personal approach to maintaining safety while driving. This will highlight your professionalism and dedication to upholding DPD's standards.
We think you need these skills to ace 7.5 Tonne Collection and Delivery Driver
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous roles as a driver or in customer service. Emphasise your 7.5T licence, clean driving record, and any experience with similar vehicles.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and DPD's commitment to customer service. Mention specific examples of how you've provided excellent service in past positions and how you can contribute to their operations.
Highlight Relevant Skills: Clearly outline your skills that match the job description, such as time management, problem-solving, and physical fitness. Use bullet points for clarity and to make it easy for the hiring manager to see your qualifications.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role that involves managing deliveries and customer interactions.
How to prepare for a job interview at DPDgroup
✨Showcase Your Customer Service Skills
As a 7.5 Tonne Collection and Delivery Driver, you'll be the first point of contact for customers. Be prepared to discuss your previous experiences in customer service and how you handled challenging situations to ensure satisfaction.
✨Demonstrate Your Driving Experience
Make sure to highlight your experience driving 7.5 tonne vehicles or similar. Be ready to talk about your clean driving record and any relevant qualifications, such as your DQC and CPC accreditation.
✨Emphasise Time Management and Flexibility
With a daily schedule of 50-60 stops, time management is crucial. Share examples of how you've successfully managed tight schedules in the past and your ability to adapt to changing circumstances.
✨Prepare for Practical Questions
Expect questions about handling heavy items and using equipment like sack barrows. Be ready to explain your approach to safely loading and unloading parcels, as well as how you maintain health and safety standards while on the job.
