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- Tasks: Lead the store team, provide excellent customer service, and manage daily operations.
- Company: Join Deichmann, a leading footwear retailer known for its vibrant team culture.
- Benefits: Earn up to £13.41 per hour plus sales commission, with opportunities for career growth.
- Why this job: Perfect for those who thrive in fast-paced environments and love helping customers.
- Qualifications: Previous retail experience and supervisory skills are essential; a positive attitude is a must!
- Other info: This is a part-time, permanent role requiring 16 hours of flexible work each week.
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Retail Supervisor (16 hrs), Newcastle upon Tyne
Client:
Location:
Newcastle upon Tyne, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
b0829261e822
Job Views:
21
Posted:
12.08.2025
Expiry Date:
26.09.2025
Job Description:
Purpose: Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our store based in Newcastle.
You will be offered a competitive hourly rate of up to £13.41 per hour + non-contractual, hourly sales commission.
At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and delivering an exceptional shopping experience.
This is a part-time, permanent position working 16 hours per week. The ideal candidate has energy, drive, and a passion for working in a fast-paced, customer-facing retail environment.
You should have a positive attitude towards customer service, leadership skills, stamina for a busy shop floor, and the ability to remain calm under pressure.
Previous retail experience, ideally in a supervisory role, is preferred. Key responsibilities include:
- Leading and supervising the store team in the absence of the Store Manager.
- Opening & closing the store, including cashing up and administrative duties.
- Providing excellent customer service and maintaining strong product knowledge.
- Recommending and promoting products to increase sales.
- Assisting in achieving sales targets and KPIs.
- Supporting team members as needed.
- Ensuring the store is well-merchandised and displays are appealing.
- Processing stock deliveries and store transfers.
- Handling customer queries and complaints.
Personal characteristics required:
- Ability to follow management instructions for additional tasks.
- Supervisory experience, including cashing up and banking.
- Self-motivated with a positive attitude.
- Leadership, motivation, coaching abilities.
- Strong interpersonal and communication skills.
- Willingness to serve all customers.
- Drive to exceed performance targets.
- Methodical approach to daily tasks, including stock management.
- Attention to detail.
- Ability to work independently and as part of a team.
- Flexibility to work any day from Monday to Sunday.
Salary: Up to £13.41 per hour plus non-contractual sales commission.
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Retail Supervisor (16 hrs) employer: DEICHMANN
Contact Detail:
DEICHMANN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor (16 hrs)
✨Tip Number 1
Familiarise yourself with Deichmann's product range and customer service philosophy. This knowledge will help you stand out during any informal conversations or interviews, showing your genuine interest in the brand.
✨Tip Number 2
Network with current or former employees of Deichmann. They can provide valuable insights into the company culture and expectations for the Retail Supervisor role, which can give you an edge in your application.
✨Tip Number 3
Prepare to discuss your previous supervisory experience in detail. Think of specific examples where you led a team, resolved customer complaints, or achieved sales targets, as these will be crucial in demonstrating your suitability for the role.
✨Tip Number 4
Showcase your ability to work under pressure by preparing scenarios where you've successfully managed busy retail environments. This will highlight your capability to thrive in the fast-paced setting that Deichmann offers.
We think you need these skills to ace Retail Supervisor (16 hrs)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Retail Supervisor position. Tailor your application to highlight how your experience aligns with these expectations.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous retail experience, especially any supervisory roles. Highlight specific achievements that demonstrate your ability to lead a team and provide excellent customer service.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Use specific examples from your past experiences to illustrate your skills in customer service, team leadership, and achieving sales targets.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail environment.
How to prepare for a job interview at DEICHMANN
✨Show Your Passion for Retail
Make sure to express your enthusiasm for the retail environment during the interview. Share specific examples of what you love about working in retail and how you can contribute to creating an exceptional shopping experience for customers.
✨Demonstrate Leadership Skills
As a Retail Supervisor, you'll need to lead a team. Prepare to discuss your previous supervisory experience and provide examples of how you've motivated and supported team members in the past. Highlight any successful outcomes from your leadership.
✨Prepare for Customer Service Scenarios
Expect questions about handling customer queries and complaints. Think of scenarios where you provided excellent customer service or resolved a difficult situation. This will showcase your ability to maintain a positive attitude under pressure.
✨Know the Products
Familiarise yourself with Deichmann's product range before the interview. Being knowledgeable about their offerings will not only impress the interviewers but also demonstrate your commitment to providing strong product knowledge to customers.
