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- Tasks: Manage customer enquiries and book training courses via phone, email, and in-person.
- Company: Join PASS Ltd, a leading supplier of test equipment and training since 2001.
- Benefits: Enjoy perks like health programmes, company events, and a cycle to work scheme.
- Why this job: Be part of a growing team that values customer service and offers career development.
- Qualifications: GCSE education required; customer service experience in a training environment preferred.
- Other info: Full-time role based in Stockton, with a competitive salary and various bonuses.
The predicted salary is between 21800 - 29300 £ per year.
Job Description:
Job information Training Centre Administrator from the Company PASS (Portable Appliance Safety Services) Ltd, this latest Training Centre Administrator job vacancy is located in the city Stockton on Tees TS BQ located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this Administration field have been opened and published up to the specified time.
Job Responsibility:
About PASS Ltd
We supply and service test and measurement equipment for industries such as Oil & Gas, Energy, Utilities, Public Sector, Construction, Manufacturing, Transport and Facilities Management companies.
Founded in 2001 and with a team of 145 we are a leading supplier of test equipment, calibration and electrical training. We have sites in Teesside, Paignton, Leeds, Glasgow, Belfast and Herts. This role will be based in Stockton, Teesside.
We require a Training Centre Administrator to join our busy and expanding team.
You will be responsible for dealing with customer enquiries, booking training courses by telephone, email and face to face.
Your role will include but not restricted to:
- Advising Customers on relevant courses and pre-requisites
- Taking bookings for all training courses by telephone, email and web
- Organising and arranging onsite courses
- Using Company accounts system
- Printing Course Notes
- Ensuring Training Centre is clean and tidy at all times
- Assisting instructors and sending all relevant course notes prior to the course commencement
- Photocopying
- Issuing certificates
- Uploading, downloading exams and contacting delegates with results
- Providing additional administrational support as required
A large part of your time will involve working within a team and also on your own initiative.
We are ideally looking for someone who is / has:
· Previous Customer Service Experience in a Training Centre Environment
· Has previously used City & Guilds enrolment system
· Knowledgeable in word, excel and outlook
· Customer focused and gives great service.
· Adaptable with a keen eye for detail.
Benefits include;
· Group Life Policy Benefits
· Health and Wellbeing programme
· Life insurance
· Company Pension
· Company events
· Lunches on PASS
· Birthday vouchers
· Christmas bonus scheme
· Loyalty bonuses
· Cycle to work Scheme
· New Baby Bonus
If you are ready to take on an exciting administrative role within a growing company, we invite you to apply today and become part of the PASS Ltd family!
Please apply by using the following link:https://talent.sage.hr/jobs/5ae73fed-233b-4734-a033-2629c320aac0
Job Types: Full-time, Permanent
Pay: £25,552.80 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- Health & wellbeing programme
- On-site parking
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Application deadline: 14/06/2025Reference ID: Tradmin25
Keywords : Stockton on Tees jobs
Closed Date : 2025-08-14
Company Info
Company Info PASS (Portable Appliance Safety Services) Ltd
Stockton on Tees TS BQ, United Kingdom
Company Profile
#J-18808-Ljbffr
Training Centre Administrator employer: PASS (Portable Appliance Safety Services) Ltd
Contact Detail:
PASS (Portable Appliance Safety Services) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training Centre Administrator
✨Tip Number 1
Familiarise yourself with the City & Guilds enrolment system, as this is a key requirement for the role. Understanding how it works will not only boost your confidence but also demonstrate your initiative and readiness to hit the ground running.
✨Tip Number 2
Brush up on your customer service skills, especially in a training centre environment. Think of examples from your past experiences where you provided excellent service, as these will be valuable during any discussions or interviews.
✨Tip Number 3
Showcase your organisational skills by preparing to discuss how you would manage multiple bookings and enquiries efficiently. Consider creating a mock schedule or plan to illustrate your approach to handling busy periods.
✨Tip Number 4
Research PASS Ltd and their training offerings thoroughly. Being knowledgeable about their services and demonstrating genuine interest in their mission will help you stand out as a candidate who is truly invested in the role.
We think you need these skills to ace Training Centre Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Training Centre Administrator position. Tailor your application to highlight relevant experience and skills that match what PASS Ltd is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous customer service experience, particularly in a training centre environment. Highlight your proficiency in Word, Excel, and Outlook, as well as any experience with the City & Guilds enrolment system.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your skills and experiences make you a great fit for the position. Be sure to convey your customer-focused attitude and attention to detail.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at PASS (Portable Appliance Safety Services) Ltd
✨Research the Company
Before your interview, take some time to learn about PASS Ltd. Understand their services, values, and the industries they serve. This knowledge will help you tailor your answers and show genuine interest in the role.
✨Prepare for Customer Service Scenarios
Since the role involves dealing with customer enquiries, think of examples from your past experience where you provided excellent customer service. Be ready to discuss how you handled difficult situations or exceeded customer expectations.
✨Familiarise Yourself with Relevant Software
The job requires knowledge of systems like City & Guilds enrolment and proficiency in Word, Excel, and Outlook. Brush up on these tools and be prepared to discuss your experience using them during the interview.
✨Show Your Team Spirit
This position involves working both independently and as part of a team. Be ready to share examples of how you've successfully collaborated with others in previous roles, highlighting your adaptability and teamwork skills.
