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- Tasks: Lead sales and marketing efforts to maximise revenue and enhance guest experiences.
- Company: Titanic Hotel Belfast blends historic charm with modern elegance in a stunning location.
- Benefits: Enjoy competitive salaries, professional development, and a focus on employee wellbeing.
- Why this job: Be part of a vibrant team dedicated to exceptional service and sustainability.
- Qualifications: 3 years' experience in sales management, preferably in hospitality; degree preferred.
- Other info: Join a legacy of excellence in the iconic Titanic Quarter.
The predicted salary is between 28800 - 43200 £ per year.
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Job Description
Job Description
Location: Titanic Hotel Belfast, 8 Queen’s Road,
Job Purpose
The Titanic Hotel Belfast, part of the Harcourt Collection, is recruiting a Sales and Marketing Manager to join our award-winning team. We are looking to for a proactive team leader, that thrives in driving revenue and is passionate about the hospitality industry.
The Sales and Marketing Manager is responsible for maximising sales, driving the hotel brand, and overseeing the day to day running of the Sales and Marketing function of the hotel. Inclusive of managing the sales, marketing, events, and revenue teams, harmonising the culture and brand, continuously driving standards, guest experience and revenue of Titanic Hotel Belfast.
About The Role
Main Responsibilities and Key Tasks
- Working with the General Manager, Revenue Manager, Group Marketing Manager and Group Director of Sales and Marketing to deliver strategic business plans. Inclusive of an annual sales and marketing plan, aligned with the hotel objectives and budget
- Manage the Revenue, Sales, Marketing and Events teams, driving individual development, achieving individual KPI’s, team goals and revenue targets. Establishing a positive and cohesive team culture
- Responsible for driving revenue across all segments, achieving revenue targets. Identifying new business, securing groups, contracting transient accounts, and developing established key accounts
- Attend and manage the sales and marketing team’s attendance at tradeshows, industry events, hosting FAM and press trips and arranging client hotel events, as and when required. This will include some international travel throughout the year
- Manage sales and marketing expense budget and forecasts are in line with hotel expectations and parameters
- Working closely with the GDOSM and the Sales and Marketing Executive to ensure all key campaigns, brand, advertising, and marketing strategies are adhered to, including reputation management online
- Complete monthly, weekly, and annual reporting as and when required
- Work alongside the Revenue Manager, and General Manager to create up to date forecasts throughout the year
- Keep up to date with market trends, competitor’s, tourism body initiatives and relationships. Review/amend strategies accordingly in line with the evolving market conditions and the hotels future plans
- Thorough and comprehensive knowledge of Sales and Marketing processes
- Ability to direct, lead, train, motivate and direct their team. Developing a cooperative and competitive team spirit with a positive attitude
- Experience working collaboratively with revenue management, sales, and marketing teams in conjunction with each other
- Excellent communicator and presenter, both orally and written
- Possess a solid understanding of marketing tools
- Strong interpersonal skills and ability to work in a team environment
- Ability to work to deadlines, be proactive and work a flexible schedule as and when required
- Strong organisational skills, with the capacity to self-prioritise
- Guest centric, with an understanding of the internal and external customer needs
- Familiarise yourself with our Core Values TITANIC which link to the desired behaviours that we expect all our employees to display
- To have a thorough knowledge of and adherence to the law with regard to the following company regulations:
- Fire regulations and procedures
- Health and safety regulations
- First aid procedures
Minimum Requirements
- Any combination of education, training or experience that provides the required knowledge, skills, and abilities
- Should have at least 3 years\’ experience as a Sales Manager
- Experience in the hospitality industry
- Good written and verbal English
- Valid driving licence
Preferred Requirements
- Degree level education
- Any combination of education in the following fields: hospitality management, business, sales, revenue, and/or marketing
Skills Needed
About The Company
Why Titanic Hotel Belfast?
- Historic Charm, Modern Elegance: Work within the restored Harland & Wolff headquarters, where the Titanic was designed, providing an awe-inspiring backdrop to your everyday.
- Commitment to Employee Growth: We believe in nurturing talent with ample opportunities for professional development and career advancement within the hospitality industry.
- Inclusive Culture: Diversity and inclusion are at the heart of our ethos. Join a team where every voice is heard, and every contribution is valued.
- Exceptional Benefits: Enjoy competitive salaries and a range of employee benefits designed to support your lifestyle and wellbeing.
- Passion for Service: Share our dedication to providing outstanding service, creating unforgettable experiences for guests from around the globe.
- Sustainability Focus: Be part of an organisation that prioritises sustainability, ensuring our operations enhance the community and environment.
Company Culture
Your Role in Our Story
As a potential new team member, your role will go beyond a job title. You will be an ambassador of our legacy, embodying the spirit of the Titanic in every guest interaction, ensuring the legend lives on through exceptional service and attention to detail.
Whether you\’re starting your career or seeking a dynamic new challenge, Titanic Hotel Belfast is not just a great place to work; it\’s a place where you can be part of something truly monumental.
Ready to Set Sail?
We welcome you to bring your unique talents and join us in steering Titanic Hotel Belfast towards continued success. Together, we will create the next chapter in the story of this iconic destination.
Join the Legacy of Excellence at Titanic Hotel Belfast
Embark on a career journey with Titanic Hotel Belfast, where history intertwines with modern luxury, creating an unparalleled workplace experience. As a treasured addition to our team, you will be part of a vibrant community that celebrates Belfast\’s maritime heritage in the world-renowned Titanic Quarter.
Required Criteria
- At least 3 years\’ experience as a Sales Manager
- Experience in the hospitality industry
- Good written and verbal English
- Valid driving licence
- Any combination of education, training or experience that provides the required knowledge, skills, and abilities
Desired Criteria
- Degree level education
- Any combination of education in the following fields: hospitality management, business, sales, revenue, and/or marketing
Closing DateSunday 31st August, 2025
Contract Typefulltime
SalaryBased on Experience
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Marketing and Sales
-
Industries
Hospitality
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Sales and Marketing Manager employer: Titanic Hotel Belfast
Contact Detail:
Titanic Hotel Belfast Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Marketing Manager
✨Tip Number 1
Familiarise yourself with the Titanic Hotel's brand and values. Understanding their commitment to service and sustainability will help you align your approach during interviews and discussions, showcasing that you're a perfect fit for their culture.
✨Tip Number 2
Network within the hospitality industry, especially in Belfast. Attend local events or join relevant online groups to connect with professionals who might provide insights or referrals that could boost your application.
✨Tip Number 3
Prepare to discuss specific strategies you've implemented in previous roles that drove revenue and improved guest experiences. Being able to share concrete examples will demonstrate your capability and passion for the role.
✨Tip Number 4
Stay updated on market trends and competitor activities in the hospitality sector. This knowledge will not only help you in interviews but also show your proactive approach to understanding the business landscape.
We think you need these skills to ace Sales and Marketing Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and marketing, particularly within the hospitality industry. Use specific examples of how you've driven revenue or managed teams to demonstrate your suitability for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your leadership skills. Mention your understanding of the Titanic Hotel's brand and how you can contribute to its success.
Highlight Key Achievements: In your application, focus on quantifiable achievements from your previous roles, such as revenue growth percentages or successful marketing campaigns. This will help illustrate your capability to meet the hotel's objectives.
Showcase Team Leadership Skills: Emphasise your experience in managing and developing teams. Provide examples of how you've fostered a positive team culture and achieved individual and team goals, which is crucial for this role.
How to prepare for a job interview at Titanic Hotel Belfast
✨Know the Hotel's History
Familiarise yourself with the Titanic Hotel Belfast's history and its significance. Understanding the hotel's legacy will help you connect with the interviewers and demonstrate your passion for the hospitality industry.
✨Showcase Your Leadership Skills
As a Sales and Marketing Manager, you'll be leading teams. Prepare examples of how you've successfully managed teams in the past, focusing on how you developed team culture and achieved targets.
✨Understand Market Trends
Research current market trends in the hospitality sector, especially in Belfast. Be ready to discuss how these trends could impact the hotel and suggest strategies to leverage them for revenue growth.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about challenges you've faced in previous roles and how you overcame them, particularly in sales and marketing contexts.
