Business Support Administrator IRO Service - CMB1905i
Business Support Administrator IRO Service - CMB1905i

Business Support Administrator IRO Service - CMB1905i

Full-Time 23400 - 24000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support Child Protection conferences and reviews by managing invites and taking accurate minutes.
  • Company: Join Cumberland Council, a dedicated team focused on community welfare and support.
  • Benefits: Enjoy hybrid working options and a supportive work environment with guaranteed interviews for eligible applicants.
  • Why this job: Make a real impact in children's lives while developing your administrative skills in a flexible role.
  • Qualifications: Experience in minute-taking and handling confidential information is essential; emotional resilience is a plus.
  • Other info: This is a temporary 12-month contract with opportunities for personal growth and community engagement.

The predicted salary is between 23400 - 24000 £ per year.

Business Support Administrator IRO Service – CMB1905i

Business Support Administrator IRO Service – CMB1905i

3 days ago Be among the first 25 applicants

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BUSINESS SUPPORT ADMINISTRATOR IRO SERVICE

  • Internal Applicants Only*

BUSINESS SUPPORT ADMINISTRATOR IRO SERVICE

CONTRACT: temporary for 12 months from start date

SALARY: 27,711 – 28,624

HOURS: 37 hours weekly

WORKBASE: West Cumbria House Lillyhall/hybrid working (can be discussed at interview)

About This Opportunity

We are looking for a self-motivated and flexible Business Support Administrator to work as part of the Cumberland Conference and Review IRO Service on a temporary basis for 12 months.

The team carries out administrative support for Child Protection conferences and Children Cared for reviews, ensuring invites and minutes are distributed within tight statutory timescales. The ideal applicant will be an experienced minute taker, with the ability to take accurate and well written minutes of multi-agency meetings.

Due to the nature of our work, you will need to be emotionally resilient, have experience of working with confidential information and be motivated to deliver an excellent service and customer care.

The postholder will be expected to be flexible between the two areas of work, with possible travel between both West Cumbria House and Cumbria House, dependent upon business need.

If this sounds like you, wed love to hear from you.

Please refer to the attached job profile for further information. For an informal discussion please contact Tracey Howe, Conference & Review Business Support Team Leader at: tracey.howe@cumberland.gov.uk or Sam McCree, Service Manager Business Resources Sam McCree at: sam.mccree@cumberland.gov.uk

Closing date: Wednesday 16th July 2025

Interview date: Monday 28th July 2025

Guaranteed Interviews

We offer a guaranteed interview to the following applicantsas long as your application can demonstrate you meet the essential criteria for the role.

  • Those who consider themselves disabled as defined by the Equality Act 2010
  • Those in care or who have left care and are aged 24 and under
  • Armed forces veterans whose last long term substantive employer was the armed forces

If you meet one or more of the criteria above, and wish to be considered for this scheme, select \’yes\’ to the appropriate question during your application. Find out more.

Diversity, Inclusion & Adjustments

Were dedicated to enhancing the diversity of our workforce and we encourage applications from individuals of all backgrounds. Thats why were a proud Disability Confident Employer and also an Age Friendly Employer to provide opportunities for everyone to thrive.

If you need any reasonable adjustments to participate in the recruitment process, please let either the hiring manager or our Resourcing Team know by emailingResourcing@Cumberland.gov.uk. While adjustments arent always guaranteed, well always listen and well try our best to accommodate your needs.

Easily apply by submitting your CV and answering a few short questions.

Please note this role may close early subject to demand. If youre interested in applying, you should apply well before the advised closing date. We cannot accept applications once the role has closed.

Please Read The Supporting Information

  • Post Specification

Please also refer to our Careers site to find out more:

  • Our Staff Benefits
  • Candidate Support
  • About Cumberland Council

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Administrative

  • Industries

    Government Administration

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Business Support Administrator IRO Service - CMB1905i employer: Cumberland Council

Cumberland Council is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With flexible working arrangements and a commitment to diversity and inclusion, employees are empowered to thrive in their roles while making a meaningful impact in the community. The opportunity to work within a dedicated team focused on child protection and care reviews ensures that your contributions are valued and significant.
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Contact Detail:

Cumberland Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Support Administrator IRO Service - CMB1905i

✨Tip Number 1

Familiarise yourself with the specific responsibilities of a Business Support Administrator in the IRO Service. Understanding the nuances of minute-taking and the importance of confidentiality will help you demonstrate your knowledge during the interview.

✨Tip Number 2

Reach out to current or former employees in similar roles to gain insights into their experiences. This can provide you with valuable information that you can use to tailor your responses during the interview.

✨Tip Number 3

Prepare examples of how you've handled confidential information in previous roles. Being able to discuss your experience with sensitive data will show your emotional resilience and commitment to delivering excellent service.

✨Tip Number 4

Be ready to discuss your flexibility and adaptability, especially regarding travel between locations. Highlighting your willingness to meet business needs will demonstrate your commitment to the role and the team.

We think you need these skills to ace Business Support Administrator IRO Service - CMB1905i

Minute Taking
Administrative Support
Confidentiality Management
Emotional Resilience
Customer Care
Time Management
Multi-Agency Collaboration
Communication Skills
Flexibility
Attention to Detail
Organisational Skills
Problem-Solving Skills
Ability to Work Under Pressure
IT Proficiency

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Business Support Administrator position. Highlight key skills such as minute-taking and working with confidential information in your application.

Tailor Your CV: Customise your CV to reflect your relevant experience, particularly in administrative roles. Emphasise your ability to take accurate minutes and manage multiple tasks under tight deadlines, as these are crucial for this role.

Craft a Strong Cover Letter: Write a cover letter that showcases your motivation for applying and how your skills align with the job requirements. Mention your emotional resilience and commitment to delivering excellent customer care, which are essential for this position.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is vital for an administrative role.

How to prepare for a job interview at Cumberland Council

✨Show Your Minute-Taking Skills

Since the role requires accurate minute-taking for multi-agency meetings, be prepared to discuss your experience in this area. Bring examples of how you've effectively captured key points and decisions in previous roles.

✨Demonstrate Emotional Resilience

The job involves working with sensitive information and situations. Be ready to share instances where you've successfully managed stress or difficult emotions, showcasing your ability to remain calm and professional under pressure.

✨Highlight Your Flexibility

As the position may require travel between locations, emphasise your adaptability and willingness to meet the needs of the team. Discuss any previous experiences where you had to adjust your schedule or work environment.

✨Prepare Questions About the Role

Show your interest in the position by preparing thoughtful questions about the IRO Service and its impact on child protection. This demonstrates your commitment to understanding the role and how you can contribute to the team's success.

Business Support Administrator IRO Service - CMB1905i
Cumberland Council
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