At a Glance
- Tasks: Lead safety and operations at Soho House, ensuring a secure environment for guests and staff.
- Company: Soho House Manchester is a vibrant venue with a gym, rooftop pool, and live music space.
- Benefits: Enjoy weekly pay, team meals, discounts, health plans, and continuous training opportunities.
- Why this job: Join a dynamic team in a fast-paced environment that values safety and personal growth.
- Qualifications: Experience in hospitality management, safety certifications, and a passion for high standards required.
- Other info: Be part of a new opening in a historic location with exciting career development prospects.
The predicted salary is between 28800 - 42000 £ per year.
Safety & Operations Manager – Manchester (New Opening)
Safety & Operations Manager – Manchester (New Opening)
4 days ago Be among the first 25 applicants
Safety & Operations Manager – Manchester
What\’s in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Team Room Rates; Any Bedroom, Any House, $100 a night
- Health Cash Plan (option to add children)
- Dental Plan (option to add children)
- Birthday Day Off
- Discount on Cowshed products and Soho Home (up to 50%)
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
Soho House Manchester
Located in the St John’s area in the heart of the city, Soho House Manchester spans across 5 floors of the former Granada Studios. We have an extensive gym, steam room and sauna, outdoor rooftop pool surrounded by sunbed and a bar, late night bar and live music space. We have casual lounge areas for food and drink on the 8th floor and a members’ restaurant for more formal dining. The house also includes 23 bedrooms on the 6th floor.
The Role…
The Safety & Operations Manager will ensure that Soho House provides a safe and secure environment that protects and safeguard all House guests, employees, contractors and all House assets. Demonstrating a professional approach, you will work with all managers and employees to ensure compliance with legal and operational security, fire and life safety requirements and drive a culture of performance and safe behaviour.
Main Duties…
- Be the first point of contact for all BOH operational matters, including prevention and response to issues which pose a risk to business
- Drive performance by establishing safety and maintenance priorities, identifying high risk areas, initiating actions to reduce risk exposure and communicating with managers about safety needs and problems
- Lead the inspection and monitoring of the security and maintenance program in the House. This includes credit card payment control, key control, CCTV and all other physical security provisions, and monitoring employee entry and exit from the premises
- Lead on managing all licensing conditions in conjunction with local licensing authority and maintaining all relevant logs
- Oversee and manage BOH personnel, including maintenance and cleaners ensuring staffing levels are appropriate, and support event setup
- Manage BOH operations ordering and cost control, such as invoice reconciliation, cheque requisitions, accruing and prioritizing purchases, in line with budget
- Overseeing third party contractors on site when conducting general maintenance works and inspections, ensuring a clear process is in place to monitor access, follow company working practices and manage costs
- Working closely with the Regional Head of Health and Safety in developing and instigating group initiatives
- Prepare regular activity reports for GM and management team
- Conduct or coordinate investigations into incidents involving guests or employees to learn lessons and support claims investigations
- Coordinate regular mock fire evacuation drill and general emergency response scenarios
- Carry out any reasonable requests from Senior Management / Directors
What We Are Looking For…
- Managing safely / CIEH level 3 or 4
- Experience in similar role
- Experience of working in a fast-paced environment
- Comfortable in a matrix management environment
- 2 years’ experience at managerial level
- Experience in the hospitality sector
- NEBOSH general certificate
- Minimum 5 years related experience in a hotel/club/property management
- Experience with highly discerning clients
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
-
Industries
Staffing and Recruiting
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Safety & Operations Manager - Manchester (New Opening) employer: Caterer.com
Contact Detail:
Caterer.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Safety & Operations Manager - Manchester (New Opening)
✨Tip Number 1
Familiarise yourself with the specific safety regulations and compliance standards relevant to the hospitality industry. This knowledge will not only help you in interviews but also demonstrate your commitment to maintaining a safe environment.
✨Tip Number 2
Network with professionals in the hospitality sector, especially those who have experience in safety and operations management. Attend industry events or join online forums to connect with potential colleagues and learn about best practices.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully managed safety issues or improved operational efficiency. Having concrete examples ready will showcase your problem-solving skills and experience in a fast-paced environment.
✨Tip Number 4
Research Soho House Manchester specifically, including its culture and values. Tailoring your approach to align with their ethos will show that you're genuinely interested in the role and the company.
We think you need these skills to ace Safety & Operations Manager - Manchester (New Opening)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Safety & Operations Manager position. Tailor your application to highlight relevant experience and skills that align with these expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in safety management, particularly in hospitality or similar environments. Use specific examples to demonstrate how you've successfully managed safety protocols and operations in previous roles.
Showcase Your Qualifications: Mention any relevant certifications such as NEBOSH or CIEH level 3/4. Clearly outline your qualifications and how they make you a suitable candidate for ensuring compliance with safety regulations and operational security.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for the role and the company. Discuss why you want to work at Soho House Manchester and how your values align with theirs, particularly regarding safety and guest experience.
How to prepare for a job interview at Caterer.com
✨Know Your Safety Regulations
Familiarise yourself with the relevant safety regulations and compliance standards in the hospitality sector. Be prepared to discuss how you would implement these regulations at Soho House Manchester.
✨Demonstrate Leadership Skills
As a Safety & Operations Manager, you'll need to lead a team effectively. Share examples of how you've successfully managed teams in high-pressure environments, focusing on your ability to drive performance and ensure safety.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about past incidents you've handled and how you would approach potential risks or emergencies in the new role.
✨Showcase Your Experience
Highlight your relevant experience in hotel or property management, especially any roles where you dealt with safety and operations. Be specific about your achievements and how they relate to the responsibilities of this position.