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- Tasks: Help customers achieve their home buying dreams with tailored lending solutions.
- Company: Join Commonwealth Bank, a leader in financial services and customer support.
- Benefits: Enjoy industry-leading home loan platforms and extensive staff perks.
- Why this job: Be part of a team that builds lasting relationships and makes a real impact.
- Qualifications: 3+ years in lending, strong community presence, and exceptional customer service skills required.
- Other info: Aboriginal & Torres Strait Islander people are encouraged to apply.
The predicted salary is between 28800 - 48000 £ per year.
Home Lending Executive – Brisbane Inner-city Area
Join to apply for the Home Lending Executive – Brisbane Inner-city Area role at Commonwealth Bank
Home Lending Executive – Brisbane Inner-city Area
1 day ago Be among the first 25 applicants
Join to apply for the Home Lending Executive – Brisbane Inner-city Area role at Commonwealth Bank
- You are experienced in Home Lending with a passion for Business Development & Customer Service
- We are experts in supporting customers in one of the most important financial decisions they will make
- Enjoy our industry leading home loan platforms & extensive staff benefits
- You are experienced in Home Lending with a passion for Business Development & Customer Service
- We are experts in supporting customers in one of the most important financial decisions they will make
- Enjoy our industry leading home loan platforms & extensive staff benefits
Seeking a Home Lending Executive to join our team, servicing Brisbane’s inner-city suburbs — Brookside and Stafford
See yourself in our team
Our are renowned experts in lending and thrive on creating long-lasting relationships. They know how to ask the right questions to deliver appropriate lending solutions and build trust, confidence, and advocacy in every interaction.Using industry-leading technology, our team provide customers with a seamless banking experience anywhere, anytime.
Whether a customer is buying their first or second home, investing in a property, refinancing, building, or renovating; you will be there to deliver the right solutions at the right time and trusted to make the experience great for them.
More specifically you will:
- Provide support and advice to customers to help them achieve their home buying dreams
- Complete discovery and appointments with prospective home buyers to determine suitable lending solutions, and submitting applications
- Develop your business by building and maintaining internal and external referral sources, and seeking external referrals from existing customers
- Adhere to the Bank’s processes, procedures, and Code of Conduct, including accurately reviewing customers’ financial positions, completing security checks, and ensuring applications comply with our obligations
- Attend regular coaching sessions to develop your lending knowledge and skills, and coaching your branch colleagues on best practice
We\’re interested in hearing from people who have:
- A well-developed knowledge of home lending products and the current responsible lending legislation
- A proven strong presence in the local community, be building a credible personal brand with your customer base and a strong and active referral partner network.
- A proven track record of delivering exceptional customer service and establishing and maintaining rewarding relationships
- Minimum 3 years’ experience in a lending environment
- A strong ability to identify and anticipate customers’ financial needs
- The ability to see the big picture for customers and provide them with holistic solutions.
With us, you’ll help customers make informed financial decisions to achieve their goals.
If this role matches your experience and career goals, apply today!
Aboriginal &/or Torres Strait Islander people encouraged to apply
If you\’re already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you\’ll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
We\’re aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.
Advertising End Date: 29/07/2025
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Business Development and Sales
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Home Lending Executive - Brisbane Inner-city Area employer: Commonwealth Bank
Contact Detail:
Commonwealth Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Lending Executive - Brisbane Inner-city Area
✨Tip Number 1
Familiarise yourself with the local property market in Brisbane's inner-city suburbs. Understanding the trends and challenges in these areas will help you connect better with potential clients and demonstrate your expertise during interviews.
✨Tip Number 2
Network actively within the community by attending local events or joining relevant groups. Building relationships with local businesses and residents can lead to valuable referrals, which is crucial for a Home Lending Executive role.
✨Tip Number 3
Stay updated on the latest home lending products and responsible lending legislation. This knowledge will not only boost your confidence but also show potential employers that you are committed to providing the best service to customers.
✨Tip Number 4
Prepare to discuss your previous successes in customer service and business development during interviews. Have specific examples ready that highlight how you've built relationships and helped clients achieve their financial goals.
We think you need these skills to ace Home Lending Executive - Brisbane Inner-city Area
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in home lending and business development. Use specific examples that demonstrate your ability to build relationships and provide exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping customers achieve their home buying dreams. Mention your knowledge of home lending products and how you can contribute to the Commonwealth Bank's goals.
Highlight Relevant Experience: In your application, emphasise your minimum 3 years of experience in a lending environment. Include details about your track record in delivering exceptional customer service and maintaining rewarding relationships.
Showcase Community Involvement: Since the role requires a strong presence in the local community, mention any relevant community involvement or networking activities that demonstrate your credibility and personal brand within the area.
How to prepare for a job interview at Commonwealth Bank
✨Show Your Home Lending Expertise
Make sure to highlight your experience in home lending during the interview. Be prepared to discuss specific products and legislation you are familiar with, as this will demonstrate your knowledge and suitability for the role.
✨Demonstrate Customer-Centric Approach
Since the role focuses on customer service, share examples of how you've successfully built relationships with clients in the past. Discuss how you identify their needs and provide tailored solutions to help them achieve their financial goals.
✨Prepare for Discovery Questions
Anticipate questions related to discovery appointments with prospective home buyers. Think about how you would assess their financial positions and what questions you would ask to determine suitable lending solutions.
✨Network and Referral Strategies
Be ready to talk about your experience in developing referral sources. Share strategies you've used to build a strong network within the community and how you maintain those relationships to drive business growth.
