Multi Skilled Operative
Multi Skilled Operative

Multi Skilled Operative

Leicester Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join us as a Multi Skilled Operative, tackling repairs and refurbishments in homes.
  • Company: Mears is expanding and dedicated to delivering top-notch customer service in property maintenance.
  • Benefits: Enjoy flexible working hours and the chance to travel while making a difference.
  • Why this job: Be part of a dynamic team, enhance your skills, and contribute to community living standards.
  • Qualifications: Experience in three trades and NVQ level 2 in a core trade preferred.
  • Other info: Must have a full UK driving licence and be over 21 to drive company vehicles.

The predicted salary is between 24000 - 36000 £ per year.

Annual salary: up to £42,840.00

Plumber

Location: Derby

Contract: Full Time Permanent

Salary up to £42.840 per annum, plus, company van & fuel card

42.5 hours per week (8-5 Monday- Friday)

A bit about our branch, the Task Team (Central), along with our South Team (Based in Essex) and our North Team (Based in Durham) Our team helps mobilise, demobilise and support contracts throughout the whole of Mears, We provide support for contracts that are understaffed, have works in progress that need reducing. We mainly carry out repairs on Day to Day/Response works, but we are occasionally used for Voids and Planned also. This means we can work on any contract within Mears who needs assistance, our main areas for works are: Birmingham, Coventry, Derby, Leicester, Nottingham and Stoke on Trent along with surrounding areas, with sometimes staying away/travelling to assist on contracts.

With the Task Team (Central) we are looking to mobilise 12 Operatives, 1 Planner and 1 Supervisor to create this new branch within Mears and help assist branches that need it. We are looking to hold 1st interviews over Microsoft Teams from 2nd February until 13th February. If you are then successful can you please have availability for 2nd interviews/presentation at our Milton Keynes office on 23rd/24th February.

We will then look to mobilise the team in early April.

We’re looking for an experienced and dependable Plumber to join our expanding team, supporting a busy responsive repairs contract in Derby. This is a practical, hands-on role where you’ll be responsible for carrying out a wide range of plumbing repairs and maintenance tasks in occupied social housing properties.

From fixing leaks and replacing taps to diagnosing more complex issues with heating systems or drainage, you’ll be the go-to expert for keeping homes safe, functional, and comfortable. You’ll be working directly with residents, so a professional approach and strong customer service skills are essential.

With a steady flow of work and a commitment to improving housing standards, this is a great opportunity to be part of a team that’s making a real difference in the community. We’re looking for someone who takes pride in their work, solves problems efficiently, and gets the job done right the first time.

Duties:

  • Carry out responsive plumbing repairs in occupied properties
  • Diagnose and repair leaks, blockages, and drainage issues
  • Replace taps, toilets, cisterns, basins, and other sanitary ware
  • Repair or replace pipework, valves, and fittings
  • Investigate and resolve issues with hot water systems and radiators
  • Ensure all work complies with current plumbing regulations and health and safety standards
  • Record job details, materials used, and completion notes using handheld devices or job sheets
  • Remove, repair, or replace bath panels as part of routine plumbing maintenance or to access pipework for leak detection and repair, ensuring panels are securely refitted and finished to a professional standard
  • Maintain tools, equipment, and company vehicle in good working order
  • Work respectfully in residents’ homes, maintaining a clean and safe environment
  • Identify and report any additional works, safeguarding concerns, or property issues
  • Participate in the out-of-hours emergency rota when required
  • Adhere to all health and safety policies and procedures
  • Provided high levels of customer care at all times
  • Role Criteria:

  • Proven experience in domestic repairs and maintenance in a plumbing position
  • Experience in Carpentry repairs and maintenance
  • Full UK driving licence
  • Ability to work independently and manage workload effectively
  • Strong fault-finding and problem-solving skills
  • Excellent customer service skills, with experience working in occupied homes
  • Good understanding of health and safety regulations and safe working practices
  • Ability to use handheld devices or job management systems to record work
  • Willingness to participate in out-of-hours emergency rota
  • Benefits we can offer you.

  • 25 days annual leave plus bank holidays
  • Annual Mears Fun Day – Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
  • Volunteering Leave – Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
  • Staff perks with Mears Rewards – discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
  • Family friendly policies
  • Company Van, Fuel Card, and Uniform
  • All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

    To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

    Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

    Multi Skilled Operative employer: Mears

    At Mears, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and individual contributions. Our Multi Skilled Operative role not only provides competitive benefits and opportunities for professional growth but also allows you to make a meaningful impact in the community by maintaining homes to the highest standards. Join us in a dynamic environment where your skills are recognised and rewarded, and where flexibility and travel are part of an exciting career journey.
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    Contact Detail:

    Mears Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Multi Skilled Operative

    ✨Tip Number 1

    Make sure to highlight your experience in the three trades mentioned in the job description. When networking or during interviews, share specific examples of your past work that demonstrate your skills in repairs and refurbishment.

    ✨Tip Number 2

    Familiarise yourself with the best practices in customer service, as this role emphasises delivering top-notch service. Consider preparing a few anecdotes that showcase your ability to handle customer interactions effectively.

    ✨Tip Number 3

    Since flexibility and willingness to travel are key aspects of this role, be ready to discuss your availability and any previous experiences where you successfully adapted to changing work environments or locations.

    ✨Tip Number 4

    If you have a full UK driving licence, ensure you mention it during conversations. Being able to drive is crucial for this position, so emphasise your driving experience and reliability on the road.

    We think you need these skills to ace Multi Skilled Operative

    Experience in multiple trades (e.g., plumbing, carpentry, electrical)
    NVQ Level 2 or above in a core trade
    General repair skills
    Property maintenance knowledge
    Ability to conduct property inspections
    Customer service skills
    Attention to detail
    Problem-solving skills
    Time management
    Teamwork and collaboration
    Flexibility and adaptability
    Full UK driving licence
    Safety awareness and compliance

    Some tips for your application 🫡

    Highlight Relevant Experience: Make sure to emphasise your experience and knowledge in the three trades mentioned in the job description. Provide specific examples of past work that demonstrate your skills in repairs and refurbishment activities.

    Showcase Your Qualifications: If you have an NVQ level 2 or above in a core trade, be sure to mention this prominently in your CV and cover letter. This qualification is desirable for the role and can set you apart from other candidates.

    Demonstrate Flexibility: Since the role requires flexibility and willingness to travel, include any relevant experiences that showcase your adaptability and ability to work in various environments or locations.

    Tailor Your Application: Customise your CV and cover letter to align with the specific requirements of the Multi Skilled Operative position. Use keywords from the job description to ensure your application stands out to hiring managers.

    How to prepare for a job interview at Mears

    ✨Showcase Your Trade Skills

    Make sure to highlight your experience and knowledge in at least three trades during the interview. Be prepared to discuss specific projects or tasks you've completed that demonstrate your expertise, as this will show your potential employer that you can handle the varied property maintenance tasks required for the role.

    ✨Emphasise Customer Service

    Since delivering best-in-class customer service is a key part of the job, be ready to share examples of how you've provided excellent service in previous roles. This could include resolving customer complaints or going the extra mile to ensure satisfaction.

    ✨Demonstrate Flexibility

    The role requires flexibility and willingness to travel, so be sure to express your readiness to adapt to different situations. You might want to mention any past experiences where you had to adjust your schedule or work environment to meet the needs of your job.

    ✨Prepare for Practical Questions

    Expect to face practical questions or scenarios related to property maintenance during the interview. Brush up on common repairs, safety standards, and quality control measures, as being knowledgeable in these areas will help you stand out as a strong candidate.

    Multi Skilled Operative
    Mears
    Location: Leicester

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