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- Tasks: Support bagging operations, troubleshoot machines, and assist engineers in maintenance tasks.
- Company: Join Ocado Technology, a leader in cloud, robotics, AI, and IoT for grocery retail.
- Benefits: Enjoy 264 hours of annual leave, private medical insurance, and exclusive discounts.
- Why this job: Be part of a cutting-edge team that values innovation and work-life balance.
- Qualifications: Organised, detail-oriented, and self-motivated; engineering experience is a plus.
- Other info: Flexible shifts available to support a 24/7 operation.
The predicted salary is between 24000 - 36000 £ per year.
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About Us
We are Ocado Technology and we empower global grocery retailers with cutting-edge cloud, robotics, AI, and IoT. Our Ocado Smart Platform (OSP) powers highly automated Customer Fulfilment Centres (CFCs), enabling efficient, single-pick online grocery delivery
About Us
We are Ocado Technology and we empower global grocery retailers with cutting-edge cloud, robotics, AI, and IoT. Our Ocado Smart Platform (OSP) powers highly automated Customer Fulfilment Centres (CFCs), enabling efficient, single-pick online grocery delivery
About The Role
We are looking for a Technical Operator to support our Engineering Operations team on the Bagging Machines’ operation, you will be responsible for maximising equipment efficiency and to keeping technical areas of the operation clean and tidy as directed by the Management Team.
You will work a shift pattern to support our 24/7 operation, consisting of 12 hour shifts across days, nights and weekends.
What You Will Be Doing
As a Technical Operator, you’ll play a critical role in ensuring smooth and efficient bagging operations by:
- Managing the performance of bagging systems, including switching delivery tote directions and clearing conveyor jams.
- Loading new bag stock into machines and monitoring quality.
- Troubleshooting and resolving basic machine faults.
- Assisting engineers with maintenance and repair tasks.
You will also need to support the On Grid Robotic Pick operating system.
- Ensuring high availability of robotic arms and end effectors.
- Cleaning, repairing, and reassembling offline end effector units.
- Performing scheduled preventive maintenance and housekeeping around robotic systems.
About You
- Organised: Skilled in planning and prioritising tasks.
- Detail-Oriented: Quick to spot and solve problems with a hands-on approach.
- A Great Communicator: Able to produce clear and concise reports.
- Self-Motivated: Reliable, consistent, and able to work at pace.
- Experience within an Engineering Service Support role in an automated production environment would be advantageous
What We Offer You
We believe in supporting our people with meaningful, flexible benefits that prioritise well-being and work-life balance. Here’s a snapshot of what you can expect:
- Time to recharge: 264 hours annual leave (rising after 5 years), plus the option to buy more
- Health & wellbeing: Private Medical Insurance from your first month, wellbeing support through specialist apps and EAP, plus Income Protection and Life Assurance.
- Family-first policies: 22 weeks paid maternity/primary carer leave and 6 weeks paid paternity leave (after qualifying period).
- Financial support: Pension with employer matching up to 7%, share schemes (Sharesave & BAYE), and interest-free loans for train tickets.
- Commuter perks: Cycle to Work Scheme
- Exclusive discounts: 15% off at Ocado.com with free delivery (starting in your first month).
Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.
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Technical Operator employer: Ocado Technology
Contact Detail:
Ocado Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Operator
✨Tip Number 1
Familiarise yourself with the Ocado Smart Platform and its operations. Understanding how the bagging machines work and the role of robotics in the process will give you a significant edge during interviews.
✨Tip Number 2
Highlight any previous experience in automated production environments. If you've worked with machinery or in engineering support roles, be ready to discuss specific examples that demonstrate your problem-solving skills.
✨Tip Number 3
Prepare to showcase your communication skills. As a Technical Operator, you'll need to produce clear reports and collaborate with engineers, so think of instances where you've effectively communicated technical information.
✨Tip Number 4
Be ready to discuss your approach to maintaining cleanliness and organisation in technical areas. This is crucial for maximising equipment efficiency, so have examples of how you've ensured a tidy workspace in past roles.
We think you need these skills to ace Technical Operator
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Technical Operator position. Understand the key responsibilities and required skills, such as managing bagging systems and troubleshooting machine faults.
Tailor Your CV: Customise your CV to highlight relevant experience in engineering service support or automated production environments. Emphasise skills like organisation, attention to detail, and communication, which are crucial for this role.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to manage equipment efficiency and work in a fast-paced environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Ocado Technology
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Technical Operator. Familiarise yourself with bagging systems, robotic operations, and maintenance tasks, as these will likely come up during the interview.
✨Show Your Problem-Solving Skills
Be prepared to discuss specific examples of how you've troubleshot and resolved technical issues in the past. Highlight your hands-on approach and detail-oriented mindset, as these traits are crucial for the role.
✨Communicate Clearly
As a great communicator, you should be able to produce clear and concise reports. Practice explaining complex technical concepts in simple terms, as this will demonstrate your ability to convey information effectively.
✨Demonstrate Your Organisational Skills
Since the role requires planning and prioritising tasks, think of instances where you've successfully managed multiple responsibilities. Be ready to share how you keep your work area organised and efficient, especially in a fast-paced environment.
