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- Tasks: Help customers with foreign exchange and provide travel money advice.
- Company: Join Travelex, a leading foreign exchange provider with a trusted brand since 1976.
- Benefits: Enjoy flexible hours, employee discounts, wellness programmes, and a competitive salary.
- Why this job: Be part of a dynamic team, make a difference, and enhance customer travel experiences.
- Qualifications: Great communication skills and a desire to succeed in a customer-focused role.
- Other info: Part-time position with opportunities for overtime and career growth.
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Tesco Travel Money Advisor – Travel Services Partner – Tesco Banbury – Part Time
Job Type: Permanent/Part Time
Hours per week: [Specify hours]
Salary: £[amount] per hour
Working Patterns: Flexible shifts between Monday and Sunday.
Benefits:
- A wide range of insurances such as Private Medical, Dental, and Critical Illness. Includes discounted products like Health Checks, Allergy + Intolerance Tests, and other health tests.
- Employee wellness programs covering physical, mental, and financial wellbeing.
- Employee discounts provided by Bravo Benefit.
- Flexible hours and shift patterns with opportunities for overtime.
- 25 days holiday (pro-rata), plus bank holidays, with options to earn or sell additional days.
- Monthly bonus potential for hitting targets.
- Pension scheme with Scottish Widows.
Join Travelex and explore limitless destinations!
At Travelex, our success stems from our dedicated team. We value individuals who care about service, love to travel, and enjoy sharing their knowledge. As a Travel Service Partner (RSA), you\’ll support retail customers with their foreign exchange needs, ensuring a positive travel start.
What will you be doing?
- Building relationships with customers to understand their travel needs.
- Becoming a trusted travel money advisor, offering support on Travelex products and services.
- Processing foreign exchange transactions accurately and efficiently.
- Achieving operational, procedural, and customer service goals.
- Handling daily online FX requests and deliveries with attention to detail.
- Adhering to legal, regulatory, and Travelex compliance standards.
What do I need to have?
- Excellent communication skills—able to talk and listen effectively.
- Drive to succeed and make a positive impact.
Please note, as part of onboarding, you will need to pass reference checks with our dedicated team.
About Travelex
Founded in 1976, Travelex is a leading provider of foreign exchange services with a global footprint. Our mission is to simplify international money access for our customers. Join us and start your journey today!
We are an equal opportunity employer and value diversity. We do not discriminate based on race, religion, gender, sexual orientation, age, marital status, veteran status, or disability.
Job ID: JR47813
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Tesco Travel Money Advisor employer: Travelex Foreign Coin Services Limited
Contact Detail:
Travelex Foreign Coin Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Travel Money Advisor
✨Tip Number 1
Familiarise yourself with foreign exchange products and services. Understanding the ins and outs of currency exchange will not only boost your confidence but also help you engage effectively with customers, showcasing your expertise.
✨Tip Number 2
Practice your communication skills. As a Travel Money Advisor, you'll need to build relationships with customers. Role-playing scenarios with friends or family can help you become more comfortable in conversations and improve your listening skills.
✨Tip Number 3
Research Travelex and Tesco's values and mission. Aligning your personal values with those of the company can help you demonstrate your genuine interest during interviews and show that you're a great fit for their team.
✨Tip Number 4
Be prepared to discuss your flexibility and availability. Since the role requires working various shifts, highlighting your willingness to adapt to different schedules can set you apart from other candidates.
We think you need these skills to ace Tesco Travel Money Advisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Travel Money Advisor. Familiarise yourself with the skills required, such as communication and customer service, to tailor your application accordingly.
Craft a Tailored CV: Highlight relevant experience in customer service or retail roles in your CV. Use specific examples that demonstrate your ability to build relationships and provide excellent service, as these are key attributes for this position.
Write a Compelling Cover Letter: In your cover letter, express your passion for travel and customer service. Mention why you want to work for Travelex specifically and how your values align with their mission to provide exceptional service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Travelex Foreign Coin Services Limited
✨Show Your Passion for Travel
As a Tesco Travel Money Advisor, your love for travel should shine through. Share personal experiences and how they have shaped your understanding of foreign exchange needs. This will help you connect with the interviewers and demonstrate your enthusiasm for the role.
✨Demonstrate Excellent Communication Skills
Since the role involves building relationships with customers, practice articulating your thoughts clearly and listening actively. Prepare examples of how you've successfully communicated with customers in the past, showcasing your ability to understand their needs.
✨Understand Travelex Products and Services
Familiarise yourself with the range of products and services offered by Travelex. Being knowledgeable about their offerings will allow you to answer questions confidently and show that you're proactive and genuinely interested in the company.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions during the interview. Think about how you would handle various customer situations, such as resolving complaints or providing advice on foreign exchange. This will demonstrate your problem-solving skills and customer service orientation.
