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- Tasks: Support clients in maintaining homes and managing tenancies while engaging with the community.
- Company: Join a dedicated team in Cumbria focused on enhancing community well-being.
- Benefits: Enjoy 34 days leave, health cash plan, and discounts on shopping and holidays.
- Why this job: Make a positive impact while working in a supportive and diverse environment.
- Qualifications: People-oriented with property management experience preferred; passion for customer service is essential.
- Other info: Flexible hours, mix of office and customer visits, and career growth opportunities available.
The predicted salary is between 24638 - 27400 ÂŁ per year.
Job Description – Housing Management Worker (252013)
Earn ÂŁ12.60 per hour (ÂŁ24,638 per annum) [ÂŁ12,319 pro rata] and great benefits including cash Health Plan
Permanent, Part time (18.75 hours per week)
We can’t offer a CoS for this role
Home, a place where you belong
This is a great opportunity for a Housing Management worker to join our team here in Cumbria. As our Housing and Property expert, you’ll support our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you’ll support them to manage and maintain their tenancy and rent accounts. Also support customer engagement and social activities, we know the key to staying well and healthy is not being lonely and staying as active as possible and having a purpose.
What you’ll do
Making sure that our customers properties are homes they can be proud of, you’ll support your customers by engaging and involving them in their tenancies and community.
Help our customers with benefit claims, making sure that these are received on their rent account.
To keep our properties fully occupied and the rent accounts up to date.
You’ll carry out and record the routine safety and compliance checks in our buildings and communities making sure we’re compliant.
You’ll also manage the admin updating records, ordering, and arranging payment for works to be done
This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!
You have
Will be a people person, with a background in property management, but that’s not a deal breaker! Perhaps you’ve worked in an environment with compliance and health and safety checks?
A “can do” positive attitude, you’re proactive and well organised, and able to work on your initiative.
A passion for delivering excellent customer service and a genuine desire to help your customers.
The ability to work on your own initiative, positively influencing people from all different backgrounds.
Confidence working collaboratively with colleagues in other parts of the business as well as with external partners
We can be a bit flexible around what hours you work, (or we’re open to agreeing a work pattern with you)
3.75 hours a day Monday to Friday
Based at our service in Wigton (Older people service over 55’s) you’ll spend your time with customers or in the office which is accessible for our customers.
Able to use technology for creating and updating Health and Safety records, making benefit claims and doing tenancy signs ups,
Occasionally you will need to cover other schemes or attend team meetings, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!
You’ll need an Enhanced DBS check done and we pay for that.
What’s in it for you?
34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too!
Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
Colleagues really matter to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
For reasonable adjustments email recruitment@homegroup.org.uk
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Housing Management Worker employer: Home Group
Contact Detail:
Home Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Management Worker
✨Tip Number 1
Familiarise yourself with the specific needs of older clients and those with learning disabilities. Understanding their unique challenges will help you demonstrate your empathy and suitability for the role during any interviews or discussions.
✨Tip Number 2
Network with professionals in the housing management sector, especially those who work with vulnerable populations. Attend local community events or workshops to connect with potential colleagues and gain insights into best practices in the field.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've managed administrative tasks in previous roles. Be ready to discuss how you keep records up to date and handle multiple responsibilities efficiently.
✨Tip Number 4
Research the company’s values and community initiatives. Being able to articulate how your personal values align with theirs can set you apart and show your genuine interest in making a positive impact in the community.
We think you need these skills to ace Housing Management Worker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and candidate profile. Tailor your application to highlight how your skills and experiences align with the requirements of a Housing Management Worker.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in property management or customer service. Use bullet points for clarity and focus on achievements that demonstrate your ability to support clients effectively.
Write a Strong Cover Letter: In your cover letter, express your passion for helping others and your commitment to maintaining high standards in housing management. Provide specific examples of how you've positively impacted previous clients or projects.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at Home Group
✨Show Your People Skills
As a Housing Management Worker, you'll be interacting with various clients, including older individuals and those with learning disabilities. Highlight your experience in customer service and your ability to connect with people during the interview.
✨Demonstrate Organisational Skills
The role requires managing tenancies and administrative tasks. Be prepared to discuss how you stay organised and manage multiple responsibilities effectively. Share examples of how you've handled similar tasks in previous roles.
✨Familiarise Yourself with Compliance
Understanding safety and compliance checks is crucial for this position. Brush up on relevant regulations and be ready to discuss how you ensure compliance in property management or any related experience you have.
✨Express Your Passion for Community Engagement
This role involves engaging with the community to promote well-being. Be sure to convey your enthusiasm for community work and share any past experiences where you've successfully engaged with local initiatives or supported community members.
