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- Tasks: Be the go-to person for customer queries and support sales admin tasks.
- Company: Join SIG Roofing, a leading supplier in the roofing industry with over 40 years of experience.
- Benefits: Enjoy competitive salary, 25 days holiday, great pension, and retail discounts.
- Why this job: Gain hands-on experience, develop your skills, and be part of a supportive team culture.
- Qualifications: Previous experience in sales support or customer service is essential; strong relationship-building skills are a plus.
- Other info: Access development opportunities like Apprenticeships and an Online Learning Platform.
The predicted salary is between 28800 - 42000 £ per year.
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At SIG Roofing, we’re proud to support roofers across the UK with quality products and reliable service. With over 100 branches nationwide from Inverness to Plymouth and more than 40 years of experience, we’ve built up a wealth of knowledge along the way. We’re here to share that know-how and do our bit to help the roofing industry thrive.
Finchampstead Roofing are currently looking to recruit a Sales Coordinator to act as first point of contact for our customers and support our regional sales management team with the sales administration.
What does the role involve?
As a Sales Coordinator, you’ll be the first point of contact for many of our customers, supporting them with product advice, quotes, and order processing both over the phone and at the trade counter. You’ll work closely with our regional sales management team and external sales force to follow up on leads, convert quotes, and identify new sales opportunities. You’ll also collaborate with the warehouse team to ensure accurate and timely deliveries, maintain internal systems, and assist with stock handling as needed.
Key responsibilities include:
- Handling sales enquiries and processing orders
- Supporting the external sales team with admin and lead follow-up
- Providing excellent customer service in-branch and over the phone
- Maintaining accurate sales records and using internal systems efficiently
- Assisting with stock movements, including loading/unloading when required
What you\’ll have:
- Previous experience in sales support, customer service, or trade counter environments
- Strong relationship-building skills and a proactive, helpful attitude
- High attention to detail, good numeracy, and solid IT/system skills
- The flexibility to be hands-on in a branch and warehouse setting
In return we offer:
- Competitive salary with annual pay award and staff recognition schemes
- 25 days holiday + 8 bank holidays. Company closed during Christmas period
- A great pension, with SIG contributing up to 7.5% and up to 4x life insurance
- Money saving with retail discounts via colleague portal
- Share Incentive Scheme
Plus many more.
Your Development
We’re passionate about helping our people grow. You’ll have access to a wide range of development opportunities including Apprenticeships and our own Roofing Sales Academy. You can also develop at your own pace using our Online Learning Platformwith on-demand training and resources to support your personal and professional journey.
Apply today and become part of the SIG Roofing team.
SIG is committed to creating a fair and inclusive environment where employees feel safe, proud, and valued. We welcome talent that reflects the diverse customers and communities we serve. If you require any accommodations during the recruitment process, please let us know.
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Sales Coordinator employer: SIG plc
Contact Detail:
SIG plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator
✨Tip Number 1
Familiarise yourself with the roofing industry and SIG Roofing's products. Understanding the specifics of what they offer will help you engage more effectively with customers and demonstrate your knowledge during any discussions.
✨Tip Number 2
Practice your customer service skills, especially in handling sales enquiries. Role-playing different scenarios can prepare you for the types of interactions you'll have as a Sales Coordinator, making you more confident and effective.
✨Tip Number 3
Network with current or former employees of SIG Roofing or similar companies. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Showcase your organisational skills by preparing examples of how you've successfully managed sales records or supported a sales team in the past. Being able to discuss these experiences will highlight your suitability for the role.
We think you need these skills to ace Sales Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Sales Coordinator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in sales support or customer service. Use bullet points to make it easy to read and focus on achievements that demonstrate your relationship-building skills and attention to detail.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples from your past experiences that showcase your proactive attitude and ability to handle sales enquiries effectively.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Sales Coordinator role.
How to prepare for a job interview at SIG plc
✨Know the Company
Before your interview, take some time to research SIG Roofing. Understand their products, services, and values. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Highlight Relevant Experience
Make sure to emphasise any previous experience you have in sales support or customer service. Be ready to share specific examples of how you've successfully handled customer enquiries or supported a sales team in the past.
✨Demonstrate Your Customer Service Skills
As a Sales Coordinator, excellent customer service is key. Prepare to discuss how you would handle difficult customer situations and provide examples of when you've gone above and beyond to assist a customer.
✨Ask Insightful Questions
At the end of the interview, be prepared to ask thoughtful questions about the role and the company. This shows that you're engaged and interested in how you can contribute to the team and the overall success of SIG Roofing.
