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- Tasks: Join our team to serve delicious food and provide top-notch customer service.
- Company: Greggs is transforming the UK's rest stop experience with tasty treats and friendly service.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, weekly pay, and enhanced benefits.
- Why this job: Be part of a fun team, learn new skills, and make a difference in customer experiences.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Check transport access before applying, as some locations may have limited public transport.
Team Member – £13.85ph – 1pm to 9.30pm shift, will include weekend working
Address: Cobham Extra Services, M25 Junction 9/10, Cobham, Surrey, KT11 3DB
Joining moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to be part of our amazing team, delivering Greggs much loved sausage rolls, baked good and exceptional customer service as we transform the UK’s rest stop experience.
Don’t worry about the skills, we’ll teach you everything you need to know.
What we offer our Team Members:
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What you will be doing as a Team Member:
- Maintaining stock levels by replenishing displays and fridges
- Preparing a range of fresh wraps, sandwiches and baguettes ready for store opening
- Ensuring all products are of made to a high standard and kept well stocked for peak periods
- Preparing hot food and refreshment
- Serving customers in a timely manner
- Providing exceptional customer service
- Handling customer enquiries
- Operating tills and processing orders
- Maintaining standards around product quality and store cleanliness
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
Similar roles might include crew member, team member, retail assistant or a customer service assistant, you might even be looking for a career change as a carer, cleaner or a warehouse assistant, we’d love to hear from you!
Hourly rates of pay may differ for under 18’s
Where our customer’s journey pauses, yours just begins.
Apply today
- Please note internally this role is called Customer Service Assistant.
- Annual bonus scheme equivalent to 1 week\’s salary based on average hours worked (define period)
INDLP
Want to know what it\’s like to work for us? Find out from our colleague Luca #J-18808-Ljbffr
Team Member - Greggs employer: Moto Hospitality
Contact Detail:
Moto Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Greggs
✨Tip Number 1
Show your enthusiasm! When you apply for the Team Member position at Greggs, make sure to convey your excitement about working in a fast-paced environment. Highlight any experiences where you've enjoyed working with people or in a team setting.
✨Tip Number 2
Familiarise yourself with Greggs' products. Knowing their menu and popular items like sausage rolls and sandwiches can help you stand out during any informal chats or interviews. It shows you're genuinely interested in the role and the brand.
✨Tip Number 3
Be prepared to discuss your availability. Since the role includes weekend shifts, be clear about when you can work. Flexibility can be a big plus, so if you’re open to various shifts, let them know!
✨Tip Number 4
Research the location. Since some sites may have limited transport access, ensure you know how you'll get to Cobham Extra Services. Mentioning your reliable transport options can demonstrate your commitment to the role.
We think you need these skills to ace Team Member - Greggs
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Greggs is looking for in a Team Member. Focus on the key responsibilities and skills mentioned, such as customer service and food preparation.
Show Enthusiasm: Since Greggs values enthusiasm over experience, make sure to convey your passion for customer service and teamwork in your application. Use positive language that reflects your eagerness to learn and contribute.
Tailor Your CV: Highlight any relevant experience, even if it's not directly related to hospitality or retail. Emphasise transferable skills like communication, teamwork, and problem-solving that would be beneficial in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that complements your CV. Mention why you want to work at Greggs specifically and how you align with their values. Keep it concise but impactful, showcasing your personality and enthusiasm.
How to prepare for a job interview at Moto Hospitality
✨Show Your Enthusiasm
Since Greggs is looking for enthusiastic individuals, make sure to express your excitement about the role. Share why you want to be part of their team and how you enjoy working in a fast-paced environment.
✨Highlight Teamwork Skills
As a Team Member, you'll be working closely with others. Be prepared to discuss your experiences in teamwork, whether from previous jobs, school projects, or even group activities. This will show that you can collaborate effectively.
✨Prepare for Customer Service Scenarios
Even if you don't have extensive experience, think of examples where you've provided good customer service. This could be from any job or even personal experiences. Being able to demonstrate your understanding of customer needs is key.
✨Ask Questions About Training
Since Greggs offers training for new team members, ask about the training process during your interview. This shows that you're eager to learn and develop your skills, which aligns with their values of growth and support.
