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For Companies At a Glance
- Tasks: Serve food and drinks, ensuring a memorable experience for guests.
- Company: Join Park Plaza, a stylish hotel known for its vibrant atmosphere and exceptional service.
- Benefits: Enjoy flexible hours, discounted travel, free meals, and gym discounts.
- Why this job: Be part of a dynamic team in a cosmopolitan bar, perfect for socialising and making connections.
- Qualifications: No prior experience needed, just a passion for great service and flexibility.
- Other info: Work part-time with opportunities for extra hours and enjoy annual staff events.
Overview
Salary: Up to £15.50/hour (rate inclusive of tronc)
Be part of something extraordinary – Join the opening team behind our stunning Solaya
We’re on the lookout for a passionate and driven Waiter/Waitress to join the opening team of what’s set to become one of Hoxton’s most talked-about culinary destinations in 2025.
Located on the 25th floor of the stunning art’otel London Hoxton, this new restaurant led by Michelin-Starred Chef Kenny Atkinson features a 70-cover dining space and a 110-cover cocktail bar, offering breathtaking 360° panoramic views of London’s skyline.
The menu celebrates the vibrant flavours of Southern French and Mediterranean cuisine – sunshine food for the soul.
If you share a passion for art, culture, and hospitality, art’otel is where people’s talents will feel at home. We aim to inspire guests to be creative and discover the arts by dazzling them with sensational service, by enriching their knowledge, and by encouraging their passion for art and appetite for the finer things in life.
Responsibilities
- Will take orders and deliver food & drinks in an efficient and friendly manner
- Ensure our restaurant runs smoothly, delivering memorable experiences
- Are passionate about exceeding guests’ expectations
- Are fully flexible to work on a Rota basis, including late evenings
- Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care
- Should have previous experience working as a Waiter/Waitress
Benefits
- Salary: It is anticipated you will receive from £13.04 (minimum contracted rate) to £15.50 (rate inclusive of TRONC) per hour worked, inclusive of an independently administered TRONC allowance
- Subsidised Travel arrangements after midnight (if applicable)
- Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
- 50% F&B discount at our restaurants and bars (for your whole party)
- Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!
- Two free meals per day – including days off if you wish to come in!
- Access to 40% of your pay before payday through Wagestream!
- Recommend a Friend scheme – £750
- BenefitHub – Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
- Vitality at work scheme with great gym discounts & more
- Ride to Work Scheme & free local cycling lessons
- Travel season ticket loans (if applicable)
- 24/7 access to our Employee Assistance Programme
- Rotas are published at least two weeks in advance (if applicable)
- Uniforms provided (if applicable) & free dry cleaning
- Annual Staff parties and events
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Waiter/Waitress employer: PPHE Hotel Group
Contact Detail:
PPHE Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress
✨Tip Number 1
Familiarise yourself with the menu and drink offerings at VIC's BAR. Knowing the details about the cocktails, bar snacks, and food will help you engage confidently with guests and showcase your passion for the role.
✨Tip Number 2
Demonstrate your flexibility by being open to various shifts, especially during peak hours. Highlighting your willingness to work evenings and weekends can set you apart from other candidates.
✨Tip Number 3
Showcase your customer service skills by preparing examples of how you've exceeded guest expectations in previous roles. This will illustrate your commitment to creating memorable experiences for guests.
✨Tip Number 4
Network with current employees or reach out on social media platforms like LinkedIn. Building connections within the company can provide valuable insights and potentially give you an edge in the hiring process.
We think you need these skills to ace Waiter/Waitress
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the hospitality industry. Focus on any previous roles as a waiter or waitress, and emphasise skills like customer service, teamwork, and efficiency.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing excellent service. Mention why you want to work at Park Plaza London Victoria Hotel specifically and how you can contribute to creating memorable experiences for guests.
Highlight Flexibility: Since the role requires flexibility with shifts, make sure to mention your availability clearly in your application. This shows that you are willing to adapt to the needs of the business.
Showcase Your Personality: As a waiter/waitress, personality is key. Use your application to convey your friendly and approachable nature. Share any experiences where you went above and beyond for customers to demonstrate your commitment to exceptional service.
How to prepare for a job interview at PPHE Hotel Group
✨Know the Menu Inside Out
Familiarise yourself with the menu and drink offerings at VIC's BAR. Being able to confidently discuss the items, including any specials or popular choices, will impress your interviewers and show your enthusiasm for the role.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight situations where you went above and beyond to ensure a guest's satisfaction, as this is crucial for a Waiter/Waitress position.
✨Show Flexibility and Team Spirit
Since the role requires flexibility with shifts, be ready to discuss your availability and willingness to adapt. Emphasise your ability to work well in a team, as collaboration is key in a busy restaurant environment.
✨Dress the Part
Make a good first impression by dressing smartly for your interview. While you may not need to wear a uniform, looking polished and professional shows that you take the opportunity seriously and understand the importance of presentation in the hospitality industry.
