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- Tasks: Lead the sales team and enhance customer experiences in our Cheltenham Store.
- Company: Molton Brown is a luxury British brand known for its unique fragrances and quality products.
- Benefits: Enjoy a competitive hourly rate, 50% staff discount, and generous holiday allowance.
- Why this job: Join a purpose-driven company that values your voice and offers growth opportunities.
- Qualifications: Minimum 2 years retail experience with strong communication and leadership skills required.
- Other info: Be part of a brand recognised among the World’s Most Ethical Companies for 17 years.
Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao´s global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world.
Expertly blended in London, Molton Brown’s signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, for craftsmanship, for artistry and for giving our consumers the ultimate, quality experience.
The Opportunity
We are looking for an experiencedSenior Sales Consultantto help lead the team at ourCheltenham Store on apart-time (26 hour) basis.
As a key support to the management team, you will over-see the running of the sales floor and assist in driving and motivating the team to achieve store sales and KPI\’s. You will be an engaging communicator, with a flair for leadership, as well as coaching and training. As a strong brand ambassador, you will model delivering the principles of our customer service program , providing detailed product knowledge to our customers and ensuring our sales consultants have the tools to do the same. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment.
What we are looking for
The ideal candidate will have a minimum of 2 years experience working in retail, as well as experience working at a supervisory capacity. You will have excellent communication skills, with the ability to influence and motivate a team to achieve both store and personal KPI\’s. With a high level of personal grooming standards, you will have a passion for luxury and champion our brand values and have flexibility in your working arrangements to be able to suit business requirements.
What we can offer you
- An hourly rate of£13
- A 50% staff discount to use on all of your favourite Molton Brown products
- 22 days holiday + Bank Holidays
- A day off for your birthday
- A quarterly store bonus scheme up to 0.35% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Recognition Awards
- Season Ticket Loans / Cycle To Work Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Company Pension Scheme
- Learning and development opportunities within our business and across our brands
Molton Brown is part of Kao founded in Japan in 1887, Kao is passionate about making a difference in people’s lives with our high-quality products and services to create a Kirei Life for all – a beautiful life that respects the needs of our consumers and customers as well as the planet. We never compromise on quality and craft our products with care for the consumer and the environment. As a company driven by purpose and strong corporate values, we pride ourselves to be listed among the World´s Most Ethical Companies since 17 consecutive years. Our corporate philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation and treating each other with trust and respect.
How we work: Having been selected among the World´s Most Ethical Companies for 17 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.
What we offer:A friendly and flexible work environment with competitive salaries, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results. At Kao your voice will be heard. Your opinion really counts. We believe that change comes from taking opportunities into your own hands, so we value and reward entrepreneurial thinking and innovation.
Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.
Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.
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Created on 16/07/2025 by TN United Kingdom
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Senior Sales Consultant employer: MOLTON BROWN
Contact Detail:
MOLTON BROWN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Consultant
✨Tip Number 1
Familiarise yourself with Molton Brown's product range and brand values. Understanding their signature fragrances and customer service principles will help you connect with the team and demonstrate your passion for the brand during any discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated a team in previous roles. Be ready to discuss specific situations where you successfully influenced others to achieve sales targets or improve customer experiences.
✨Tip Number 3
Engage with the Molton Brown community on social media. Follow their accounts, interact with their posts, and share your thoughts on their products. This can help you stay updated on their latest offerings and show your enthusiasm for the brand.
✨Tip Number 4
Prepare to discuss your personal grooming standards and how they align with the luxury image of Molton Brown. Being able to articulate your understanding of the importance of presentation in retail will set you apart as a candidate.
We think you need these skills to ace Senior Sales Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail and supervisory roles. Emphasise your communication skills and any achievements related to sales targets or team motivation.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury brands and customer service. Mention specific experiences where you've successfully led a team or enhanced customer experiences.
Showcase Product Knowledge: In your application, demonstrate your understanding of Molton Brown's products and values. Mention any previous experience with fragrance consultations or similar customer engagement activities.
Highlight Flexibility and Teamwork: Discuss your ability to adapt to changing business needs and your experience working collaboratively within a team. This aligns with the company's emphasis on flexibility and teamwork.
How to prepare for a job interview at MOLTON BROWN
✨Showcase Your Leadership Skills
As a Senior Sales Consultant, you'll be expected to lead and motivate your team. Prepare examples of how you've successfully managed a team in the past, focusing on your communication style and how you inspire others to achieve their goals.
✨Demonstrate Product Knowledge
Molton Brown prides itself on its quality products. Familiarise yourself with their range of fragrances and bath products. Be ready to discuss your favourite products and how you would convey their benefits to customers during the interview.
✨Emphasise Customer Experience
The role involves providing a personalised customer journey. Think of ways you've enhanced customer experiences in previous roles, such as through consultations or unique service offerings, and be prepared to share these stories.
✨Align with Company Values
Kao and Molton Brown value integrity and craftsmanship. Research their corporate philosophy and be ready to discuss how your personal values align with theirs. This will show that you're not just looking for a job, but a company where you can contribute meaningfully.
