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For Companies At a Glance
- Tasks: Join our team to clean and maintain guest rooms, ensuring a welcoming environment.
- Company: Holiday Inn Basildon offers a vibrant setting for guests and events, with a focus on exceptional service.
- Benefits: Enjoy employee discounts, free meals, wellbeing support, and opportunities for personal growth.
- Why this job: Make a real impact on guest experiences while working in a supportive and dynamic team.
- Qualifications: Previous housekeeping experience, attention to detail, and a passion for customer service are essential.
- Other info: Located near Festival Park, this role is perfect for those looking to start a career in hospitality.
The predicted salary is between 20000 - 30000 £ per year.
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Holiday Inn Basildon
Check out the hotel on our virtual tour!
The Opportunity
Join Our Sparkling Team as a Housekeeping Hero!
Are you ready to be the unsung hero of our hotel, ensuring every corner shines and every guest feels at home? As a Housekeeping Team Member, you\’ll be the heart and soul of our establishment, transforming spaces into pristine, welcoming havens.
What You\’ll Do
- Create Comfort: Clean and maintain guest rooms, public areas, linen rooms, and cupboards, ensuring every space is spotless and inviting.
- Exceed Expectations: Deliver exceptional service levels, making sure our guests experience nothing but the best.
- Attention to Detail: Adhere to our high cleaning standards and presentation guidelines for all room categories. Promptly report any damages or breakages to keep everything in top-notch condition.
- Organize with Ease: Return all equipment to their designated storerooms at the end of each day, keeping your work areas tidy and efficient.
Why You\’ll Love It
- Be a Part of Something Special: Join a team that values your hard work and dedication.
- Make a Difference: Your efforts will directly impact our guests\’ experiences, making their stay memorable.
- Grow with Us: Opportunities for personal and professional development in a supportive environment.
Ready to make our hotel sparkle? Apply now and become a Housekeeping Hero!
Benefits
- Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
- Shopping discounts – ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
Ideal Candidate
- Has previous experience in a similar role and understands the importance of attention to detail in housekeeping
- Is passionate about providing exceptional customer service and takes pride in delivering clean and well-maintained guest rooms and public areas
- Is a team player who is reliable, punctual and able to work collaboratively with others
- Possesses excellent time management skills and is able to prioritize tasks effectively to ensure all areas are cleaned to a high standard within the allocated time frame
- Is physically fit and able to carry out the physical demands of the job, including lifting and moving heavy objects, standing for extended periods of time, and working in a fast-paced environment
- Has good communication skills and is able to work effectively with other departments to ensure the smooth running of the hotel
- Has a positive attitude and a willingness to learn and develop new skills
- Is familiar with health and safety regulations and has a good understanding of the proper use of cleaning equipment and chemicals
- Has a good eye for detail and is able to spot areas that require extra attention, such as stains or damaged items.
Hotel
The Holiday Inn Basildon is an exceptional hotel located opposite Festival Park, providing a perfect setting for conferences, meetings, weddings, events, and leisure guests. With 148 comfortable bedrooms available, guests can enjoy a delightful stay. The hotel offers a range of dining options to cater to all tastes.
We are committed to ensuring that all our guests have a memorable experience during their stay with us, and we strive to provide the highest levels of service and hospitality.
The hotel features an open lobby, a conference centre, and a picturesque lakeside garden. It is conveniently located just a 10-minute drive from the M25 and close to Basildon station. Direct trains to Fenchurch Street station in London take only 35 minutes1.
About Us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Management and Manufacturing
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Industries
Hospitality
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Housekeeping Team Member employer: LGH Hotels Management Ltd
Contact Detail:
LGH Hotels Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Team Member
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and protocols used in hotels. Understanding these will help you demonstrate your knowledge during any interviews and show that you're serious about maintaining high standards.
✨Tip Number 2
Highlight your teamwork skills! Housekeeping is often a collaborative effort, so be ready to share examples of how you've worked effectively with others in previous roles.
✨Tip Number 3
Prepare to discuss your time management abilities. Being able to prioritise tasks efficiently is crucial in housekeeping, so think of instances where you've successfully managed multiple responsibilities.
✨Tip Number 4
Show your passion for customer service. Be ready to explain how your attention to detail and commitment to cleanliness can enhance guests' experiences, making their stay memorable.
We think you need these skills to ace Housekeeping Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or similar roles. Emphasise your attention to detail, customer service skills, and ability to work in a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your commitment to providing exceptional service. Mention specific examples of how you've exceeded expectations in previous roles.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the role, such as time management, physical fitness, and familiarity with health and safety regulations. Use bullet points for clarity.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is vital in housekeeping.
How to prepare for a job interview at LGH Hotels Management Ltd
✨Show Your Attention to Detail
As a Housekeeping Team Member, attention to detail is crucial. During the interview, be prepared to discuss specific examples of how you've maintained high cleaning standards in previous roles. Highlight any instances where you noticed and addressed issues that others might have overlooked.
✨Demonstrate Your Customer Service Skills
Exceptional customer service is key in hospitality. Share experiences where you went above and beyond for guests or clients. This will show your potential employer that you understand the importance of creating a welcoming environment.
✨Emphasise Teamwork and Reliability
Being a team player is essential in this role. Talk about your experience working collaboratively with others and how you contribute to a positive team dynamic. Mention your punctuality and reliability, as these traits are highly valued in housekeeping.
✨Prepare for Physical Demands
Housekeeping can be physically demanding, so be ready to discuss your fitness and ability to handle the job's physical requirements. You might want to mention any relevant experience that demonstrates your capability to lift, move, and stand for long periods.
