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For Companies At a Glance
- Tasks: Lead and inspire a team while delivering exceptional customer experiences.
- Company: Fenwick is the UK's largest family-owned department store, rich in heritage and innovation.
- Benefits: Enjoy 25% discount, 28 days annual leave, and a birthday day off!
- Why this job: Join a supportive culture with a unique development programme for aspiring retail leaders.
- Qualifications: Ambition and a passion for coaching teams; management experience is a plus but not required.
- Other info: Complete a 3-month Manager Academy to boost your career and pay!
The predicted salary is between 25000 - 42000 £ per year.
We are excited to announce we have three opportunities to join our Manager Academy 2025 as either a Home or Beauty Team Leader, a development programme designed for people like you – looking to take their first step in managing people or accelerate their retail management career!
As a Team Leader you will be seen as a First Line Manager where you will be the driving force behind the success of your team, working shoulder to shoulder with your sales manager. Your role is vitally important to us, as you will support and develop your team of Sales Advisors being accountable for their success; You will be a strong presence on the shop floor, coaching, developing, and engaging your team, embedding product knowledge, and inspiring them to deliver an unrivalled customer experience that you yourself role model through leading an inclusive working environment!
On completion of the 3 month Manager Academy, the rate of pay for this role will increase to £13.81 per hour.
Want to hear about our Manager Academy?
We have designed a development programme which offers you the unique opportunity to develop your skills whilst in a first-line manager role within a premium multichannel retailer.
- Bite-Sized Blended Learning
- Graduation Ceremony
- Career Growth
- Passionate Colleagues to Support You
When you join Fenwick, you\’ll receive;
- 25% Colleague Discount (across most areas)
- 28 days annual leave (including bank holidays) increasing by 1 day each year to a maximum of 33 days (pro rata for part time colleagues)
- Birthday day – 1 additional day off in the month of your birthday
- WeCare a 24/7 online GP, mental health support service, get fit programme and more.
- ‘Perks*’ – a great way to get discounts, exclusive deals and cashback on a range of products and leisure activities.
- Pension scheme
What we are looking for in a candidate
- Ambitious people with a desire to build a career in retail
- People who love working with and coaching high performing teams
- Supervisory or management experience (desirable but not essential)
- Effective communicators in both verbal and written mediums
- Warm, welcoming, and vibrant when building professional relationships with colleagues and customers
About Fenwick
Fenwick is the UK’s largest family-owned department store group with a rich heritage and history that has shaped who we are today! We are on an exciting journey of investment, looking towards a future that is every bit as bold and brilliant as what has gone before.
We work collaboratively and our 2,000 strong workforce spans across our stores, our support functions including Digital, Buying & Merchandising, IT, Finance, People and Customer Service teams plus our valued restaurants and distribution centres and we are always on the lookout for talent to join our ever-growing family to exceed our customers\’ expectations.
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Team Lead employer: Fenwick
Contact Detail:
Fenwick Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Lead
✨Tip Number 1
Familiarise yourself with Fenwick's values and culture. Understanding their commitment to customer experience and team development will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully coached or developed a team in the past. Even if it's informal, demonstrating your ability to inspire others is key for a Team Lead role.
✨Tip Number 3
Network with current or former employees of Fenwick. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 4
Prepare to discuss your approach to creating an inclusive work environment. Fenwick values diversity and inclusion, so having a clear strategy on how you would foster this within your team will set you apart.
We think you need these skills to ace Team Lead
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Team Leader at Fenwick. Highlight your ability to coach and develop teams, as well as your passion for delivering excellent customer service.
Tailor Your CV: Customise your CV to reflect relevant experience in retail management or team leadership. Emphasise any supervisory roles you've held and include specific examples of how you've successfully led a team or improved performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to join Fenwick and how your skills align with their values, particularly in creating an inclusive working environment.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your writing is clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Fenwick
✨Show Your Leadership Skills
As a Team Leader, you'll be expected to coach and develop your team. Be prepared to share examples of how you've successfully led a team in the past, even if it's from a non-managerial position.
✨Demonstrate Your Passion for Retail
Fenwick is looking for ambitious candidates who are passionate about retail. Make sure to express your enthusiasm for the industry and discuss what excites you about working in a retail environment.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving and communication skills. Think of scenarios where you've had to resolve conflicts or motivate a team, and be ready to discuss these experiences in detail.
✨Emphasise Your Communication Skills
Effective communication is key in this role. Highlight your ability to build relationships with both colleagues and customers, and provide examples of how you've successfully communicated in previous roles.
