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- Tasks: Support older residents and enhance their quality of life in a vibrant retirement village.
- Company: Join The Extracare Charitable Trust, dedicated to improving lives for older people.
- Benefits: Enjoy 33 days annual leave, free gym access, and up to 9% pension contributions.
- Why this job: Be part of a friendly team making a real difference in the community.
- Qualifications: Experience in housing support is essential; passion for helping others is a must.
- Other info: Permanent contract with ongoing training and development opportunities.
The predicted salary is between 20882 - 29284 £ per year.
The Extracare Charitable Trust are recruiting for a Senior Housing Support Assistant on a permanent contract to join our supportive team, based at our Solihull Retirement Village in Solihull, West Midlands. This is a fantastic opportunity for an experienced Senior Housing Support Assistant to join our friendly team at our Solihull Village and support the village\’s commitment in delivering ExtraCare\’s mission of “ better lives for older people ”. Benefits include: – 33 Days Annual Leave (FTE) Option to buy and sell holiday. Free Life Insurance Cycle2work Village Attendance Reward Free Use of onsite Gym Up to 9% Pension Contributions Ongoing Training and Development Role Details Role: Senior Housing Support Assistant Hours: 37.5 hours per week (including weekends – rota basis) Salary: £26,103pa (£13.35 perhour) Location: Solihull Village, Solihull, B90 2FH What will you do as our Senior Housing Support Assistant? Arrange to visit each resident or household within the Village on a regular basis – usually annually (or by agreement with the resident). Assess property condition, and ensure tenancy / lease conditions are being adhered to. Sign-post resident to Housing Officer / Welfare Benefits Advisor / Village Manager / Repairs Team where appropriate if tenancy or lease breach (or potential breach) is identified. Alert Village/ Manager / Head of Care of any issues of concern relating to resident safety and well-being, including safeguarding issues. Assist with Village Surgeries to provide advice and assistance to residents in respect of tenancy / lease and / or other services available within Village. Help and advise residents report property repairs, liaising with the Repairs Team to ensure that required work is completed within an acceptable time and to an acceptable standard. Help residents to report concerns relating to the potential breach of tenancy / lease / Village rules by others, by recording information accurately and / or assisting resident to meet with Housing Officer / Village Manager. To ensure that resident information is kept up to date on Customer Portal in a timely manner. Facilitate viewings for prospective residents including show around home and advise on facilities. Our ideal Senior Housing Support Assistant will be: – Previous experience of working in ideally a housing related or support services providing advice & guidance and excellent customer service. CIH Level 3 Certificate in Housing Practice (QCF). Managing staff and/or rotas. Experience with lettings, income management and/or Anti-Social Behaviour handling. Experience with facilities management. Understanding of rent and service charges. Engaging, positive personality. Empathetic, friendly, and able to build relationships with residents who will have varying needs. Solution focussed with a creative outlook to resolve issues. Able to work under pressure calmly and prioritise your work. ExtraCare strives to create a workplace that fully reflects society. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community. Do not miss out! Click ‘apply\’ now to make a difference to the lives of older people as our Senior Housing Support Assistant! This post will be subject to a satisfactory enhanced DBS disclosure, and will be subject to two references, medical clearance and Home Office right to work clearance. ExtraCare is committed to making our recruitment practices as fair and inclusive as possible. This includes making reasonable adjustments to support candidates throughout the recruitment process. ExtraCare reserve the right to close this advertisement. Be one of the first to Apply! JBRP1_UKTJ
Senior Housing Assistant employer: The Extracare Charitable Trust t/a Extracare Ltd
Contact Detail:
The Extracare Charitable Trust t/a Extracare Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Housing Assistant
✨Tip Number 1
Familiarize yourself with ExtraCare's mission of 'better lives for older people'. Understanding their values and how they impact the community will help you align your responses during the interview.
✨Tip Number 2
Highlight any previous experience you have in housing support or working with older adults. Be ready to share specific examples that demonstrate your skills and commitment to enhancing the lives of residents.
✨Tip Number 3
Research the Solihull Retirement Village and its services. Knowing the specifics about the village can help you ask insightful questions and show your genuine interest in the role.
✨Tip Number 4
Prepare to discuss your approach to teamwork and collaboration, as this role involves working closely with a supportive team. Share examples of how you've successfully worked in a team environment in the past.
We think you need these skills to ace Senior Housing Assistant
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Senior Housing Support Assistant position. Understand the responsibilities and how your experience aligns with the mission of ExtraCare.
Tailor Your CV: Customize your CV to highlight relevant experience in housing support or similar roles. Emphasize skills that demonstrate your ability to support older people and work within a team.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for improving the lives of older people. Share specific examples from your past experiences that showcase your suitability for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at The Extracare Charitable Trust t/a Extracare Ltd
✨Understand the Mission
Make sure you are familiar with ExtraCare's mission of 'better lives for older people'. Be prepared to discuss how your values align with this mission and how you can contribute to it in your role.
✨Showcase Your Experience
Highlight your previous experience as a Senior Housing Support Assistant. Prepare specific examples of how you've successfully supported residents and improved their quality of life.
✨Demonstrate Team Spirit
Since you'll be joining a friendly team, emphasize your ability to work collaboratively. Share examples of how you've contributed to a positive team environment in past roles.
✨Prepare Questions
Have thoughtful questions ready about the role and the Solihull Retirement Village. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
