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- Tasks: Assess vehicle damage and ensure exceptional customer service throughout the repair process.
- Company: Join Steer Automotive Group, a leading name in vehicle repair with a focus on excellence and innovation.
- Benefits: Enjoy competitive salary, flexible working, 29 days holiday, and access to financial wellbeing tools.
- Why this job: Be part of a fast-growing team where your skills truly make a difference and align with our values.
- Qualifications: Experience as a VDA/Estimator, ATA VDA accreditation preferred, and strong knowledge of Audatex.
- Other info: Opportunities for ongoing training and career progression await you at Steer.
The predicted salary is between 30000 - 42000 £ per year.
Social network you want to login/join with:
- Competitive salary plus performance related bonus
- 29 days holiday including public holidaysplus additional days with service
- Pension contributions
- Enhanced parental leave
- Wagestream—a Financial Wellbeing app giving you ultimate pay control! Get paid when you want, save monthly, enjoy shopping discounts, explore your benefits, and even connect with a financial coach.
- Talk to us about flexible working
- Cycle to work scheme
- Benefits App – virtual GP appointments, employee assistance programme (EAP), cycle to work, high street discounts, discounted vehicle maintenance & repairs and so much more!
- Steer Academy provides accredited ongoing training – paid for by the business
- Opportunities for career progression
At Steer Automotive Group, we set the benchmark for excellence in vehicle repair. Now, we\’re looking for a skilled Vehicle Damage Assessor (VDA) to join our Cheltenham team—someone who shares our passion for precision, innovation, and integrity.
What You’ll Be Doing:
As a Vehicle Damage Assessor, you\’ll play a key role in the repair journey—ensuring damage is assessed accurately and customers receive an exceptional service from start to finish:
Completing detailed vehicle damage assessments using Audatex or similar estimating systems
Communicating clearly with customers, insurers, and the workshop team
Managing estimates from initial inspection through to repair completion
Ensuring all work meets industry safety, quality, and compliance standards
Delivering results with professionalism, transparency, and care
What We’re Looking For:
Proven experience as a VDA/Estimator in the accident repair industry
ATA VDA accreditation (or currently working towards it)
Strong knowledge of Audatex and digital estimating tools
Excellent organisational and communication skills
A proactive, customer-focused mindset and attention to detail
Why Join Steer?
At Steer Automotive Group, you’re not just joining a team—you’re becoming part of one of the UK’s fastest-growing accident repair groups. We offer:
Industry-leading training and development
A culture built on excellence, trust, and innovation
Real opportunities for growth and progression
Ready to take the next step in your career?
Apply now and bring your expertise to a team where your skills make a real difference—and your values align with ours.
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Vehicle Damage Assessor employer: Steer Automotive Group
Contact Detail:
Steer Automotive Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Damage Assessor
✨Tip Number 1
Familiarise yourself with Audatex and other digital estimating tools. Since the role requires strong knowledge of these systems, being able to demonstrate your proficiency during the interview will set you apart from other candidates.
✨Tip Number 2
Brush up on your communication skills. As a Vehicle Damage Assessor, you'll need to interact with customers, insurers, and workshop teams regularly. Practising clear and professional communication can help you convey your ideas effectively.
✨Tip Number 3
Showcase your attention to detail. Prepare examples from your previous experience where your meticulousness led to successful outcomes. This will highlight your proactive mindset and commitment to quality, which are essential for this role.
✨Tip Number 4
Research Steer Automotive Group's values and culture. Understanding their focus on excellence, trust, and innovation will allow you to align your responses during the interview, demonstrating that you're a great fit for their team.
We think you need these skills to ace Vehicle Damage Assessor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Vehicle Damage Assessor. Familiarise yourself with the skills and qualifications required, such as experience in the accident repair industry and knowledge of Audatex.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise your previous roles as a VDA or Estimator, and any certifications like ATA VDA accreditation.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for precision and customer service. Mention specific examples of how you've successfully managed vehicle damage assessments and communicated with customers and insurers.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Steer Automotive Group
✨Know Your Stuff
Make sure you brush up on your knowledge of vehicle damage assessment and the tools used, like Audatex. Being able to discuss your experience and how you've used these tools in past roles will show that you're well-prepared.
✨Showcase Your Communication Skills
As a Vehicle Damage Assessor, you'll need to communicate effectively with customers and team members. Prepare examples of how you've successfully managed customer interactions or resolved conflicts in previous jobs.
✨Demonstrate Attention to Detail
Highlight your ability to assess damage accurately and ensure compliance with industry standards. Bring examples of how your attention to detail has positively impacted your work in the past.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and career progression. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
