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For Companies At a Glance
- Tasks: Be the welcoming face of our office while managing calls and supporting the team.
- Company: Join Natilik, a global tech solutions partner focused on people and impactful outcomes.
- Benefits: Enjoy 25 days leave, flexible working, bonuses, and private medical insurance.
- Why this job: Thrive in a dynamic role that blends hospitality, organisation, and creativity in a collaborative culture.
- Qualifications: Looking for a people person with experience in hospitality or office support and strong organisational skills.
- Other info: This is an office-based role in London, perfect for those who love variety and teamwork.
The predicted salary is between 30000 - 42000 £ per year.
Natilik is a Global Technology Solutions Partner. Our mission continues to be two-fold; growing a brand that is seen as the industry’s ‘Confident Guide’ sat between the vendors who make technology, and our clients who want to use it to help deliver the outcomes most important to them. We offer products, services, platforms, applications, and expertise to help. We also want to continue to build a business that we can be proud of, with a focus on five stakeholders: clients, people, partners, communities, and shareholders; putting our people at the heart of everything we do. From the small and simple, to the large and complex, we want a life-long partnership, a company our clients and people can rely on.
Role: Receptionist & Office Experience Coordinator
Location: London EC2M 4YN, office based 5 days per week (Mon – Fri)
Reports to: Chief People Officer
The role
Are you a natural host with a passion for people, precision, and creating great first impressions? We\’re looking for a dynamic, highly organised Receptionist & Office Experience Coordinator to be the heartbeat of our office, combining the warm welcome of a receptionist with the sharp coordination of an EA, the detail of an HR/recruitment admin, and the creativity of an events and facilities lead. This is far more than a front-desk role, it\’s perfect for someone who thrives on variety, takes initiative, and wants to be a vital part of a fast-paced, collaborative environment.
On a day to day basis, the Receptionist & Office Experience Coordinator will…
Reception & Office Hosting
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Be the friendly face and voice of the business — welcoming guests, managing calls, and ensuring the office runs smoothly.
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Maintain a professional, warm, and organised front-of-house environment.
Executive & Team Support
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Provide EA-style support to leadership (e.g., diary management, travel, admin).
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Assist with preparing documents, presentations, and internal communications.
HR & Recruitment Administration
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Support onboarding and offboarding processes, right to work checks, and employee files.
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Coordinate interview scheduling and recruitment logistics with hiring managers and candidates.
Events & Culture
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Organise internal events, socials, and seasonal celebrations — from planning to execution.
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Play a key role in building an inclusive, engaging office culture.
Facilities Management
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Own the day-to-day management of the office space — suppliers, maintenance, H&S checks, and supplies.
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Ensure everything works seamlessly so teams can do their best work.
What you\’ll get
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A central role at the heart of our company culture
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The chance to influence how we work and what it feels like to work here
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Competitive salary and benefits
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A supportive, collaborative team that values your ideas
What we\’re looking for
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A true people person who loves to get stuck in and make things better.
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Proven experience in a hospitality, receptionist, office manager, EA, or similar hybrid support role.
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Super-organised with excellent attention to detail.
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Discreet, reliable, and trusted with sensitive information.
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Confident using Microsoft Office.
Benefits
Natilik offers a series of benefits and perks designed to support your personal and professional growth, while fostering a thriving and rewarding work environment. We recognise the importance of contributing to our people\’s well-being, job satisfaction, and work-life balance and remain committed to doing so. This is why we offer:
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25 days annual leave (+ bank holidays) rising with tenure
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Quarterly Awards and Bonuses
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Flexible Working Policy
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Competitive pension scheme
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Access to Financial Wellness support
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Industry-leading home working and mobility technology
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Private Medical Insurance
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Company shares (available after One year tenure)
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Medicash (Cashback Scheme)
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Retail discounts via Medicash
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Access to EAP scheme for you and your household
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Vehicle lease salary sacrifice scheme (available after One year tenure)
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Cycle to Work Scheme
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Annual paid volunteering day
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Enhanced parental leave
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Access to funding for additional qualifications and courses
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Access to paid study leave
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Receptionist & Office Experience Coordinator employer: Natilik
Contact Detail:
Natilik Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist & Office Experience Coordinator
✨Tip Number 1
Familiarise yourself with Natilik's mission and values. Understanding their focus on clients, people, and community will help you align your approach during interviews and demonstrate that you're a good cultural fit.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've successfully managed multiple tasks or events in previous roles. This will highlight your ability to thrive in a fast-paced environment, which is crucial for this position.
✨Tip Number 3
Network with current or former employees of Natilik on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, giving you an edge in your application process.
✨Tip Number 4
Prepare to discuss your experience with HR and recruitment processes. Being able to articulate your understanding of onboarding, offboarding, and interview logistics will demonstrate your readiness for the role.
We think you need these skills to ace Receptionist & Office Experience Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Receptionist & Office Experience Coordinator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention specific aspects of Natilik's mission and values that resonate with you, and explain how you can contribute to their office culture and client relationships.
Highlight Relevant Experience: In your CV, emphasise any previous roles in hospitality, administration, or office management. Use bullet points to clearly outline your achievements and responsibilities, focusing on your organisational skills and ability to create a welcoming environment.
Proofread Your Application: Before submitting your application, thoroughly proofread your documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the role you're applying for.
How to prepare for a job interview at Natilik
✨Show Your People Skills
As a Receptionist & Office Experience Coordinator, your ability to connect with people is crucial. Be prepared to share examples of how you've created positive experiences for guests or colleagues in previous roles.
✨Demonstrate Organisational Skills
This role requires excellent organisational abilities. Bring up specific instances where you successfully managed multiple tasks or events simultaneously, showcasing your attention to detail and ability to prioritise effectively.
✨Familiarise Yourself with the Company Culture
Research Natilik's values and mission before the interview. Understanding their focus on community and collaboration will help you align your answers with what they are looking for in a candidate.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and adaptability. Think of scenarios where you had to handle unexpected challenges in a busy environment, and be ready to discuss how you approached them.
