Community Co-ordinator

Community Co-ordinator

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead engaging activities and support residents in a vibrant community.
  • Company: Join Elmbridge Retirement Village, a part of Retirement Villages Group, dedicated to helping people age well.
  • Benefits: Enjoy a supportive team culture, opportunities for growth, and a meaningful impact on residents' lives.
  • Why this job: Make a difference in a connected community while developing your skills in event management and relationship building.
  • Qualifications: 3+ years in customer service or community engagement; strong communication and organisational skills required.
  • Other info: Flexibility needed for occasional evenings or weekends; DBS check and First Aid training provided.

The predicted salary is between 28800 - 43200 £ per year.

At Elmbridge Retirement Village, part of Retirement Villages Group, we are on a mission to help people age well in a place they love. Surrounded by 30 acres of beautiful Surrey countryside, Elmbridge is more than just a retirement village – it\’s a vibrant, connected community. We are now looking for a Community Co-ordinator to help us build on that vision.

As Community Co-ordinator, you\’ll be the driving force behind our community engagement, events programming, and resident experience. You\’ll support new residents in settling in, create and deliver an engaging activities calendar, and foster strong relationships within the village and wider local community. Your work will empower residents to remain independent, connected, and involved.

Key Responsibilities

  • Lead a varied, inclusive program of activities and events aligned with resident interests and wellbeing
  • Welcome and support new residents to ensure a smooth transition into the community
  • Promote resident engagement through tailored communication and relationship-building
  • Act as a key point of contact for residents, families, and community stakeholders
  • Collaborate with the wider village management team to uphold exceptional service standards
  • Build strong connections with local partners, volunteers, and service providers
  • Support the hospitality team in delivering events that enhance the village experience
  • Continually evaluate and improve event outcomes and community services

What We\’re Looking For

  • 3+ years\’ experience delivering excellent customer service or community engagement
  • A passion for people and building meaningful relationships
  • Strong communication and organisational skills
  • Resilience, empathy, and a proactive mindset
  • Ability to manage events, volunteers, and external stakeholders
  • Comfortable working both independently and as part of a team
  • Willingness to work flexibly, including occasional evenings or weekends
  • DBS check required
  • Emergency First Aid at Work qualification (training can be provided)

Why Join RVG?

We believe in the power of community and creating places where people can truly age well. Our culture is guided by values that reflect our commitment to sustainability, inclusivity, and excellence:

Age Well | One Team | Community | Keep Improving | Invest Wisely | Planet Positive

You\’ll be joining a supportive, ambitious team with opportunities to grow and contribute meaningfully to residents\’ lives every day. #J-18808-Ljbffr

Community Co-ordinator employer: Retirement Villages Group Ltd

At Elmbridge Retirement Village, we pride ourselves on being an exceptional employer dedicated to fostering a vibrant community where residents can thrive. Our supportive work culture encourages personal and professional growth, offering opportunities to engage meaningfully with residents and contribute to their well-being in the stunning Surrey countryside. Join us to be part of a passionate team that values inclusivity, sustainability, and continuous improvement, making a real difference in the lives of those we serve.
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Contact Detail:

Retirement Villages Group Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Community Co-ordinator

✨Tip Number 1

Familiarise yourself with the values and mission of Elmbridge Retirement Village. Understanding their commitment to community and inclusivity will help you align your approach during interviews and discussions.

✨Tip Number 2

Network with current or former employees of Retirement Villages Group. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your role as Community Co-ordinator.

✨Tip Number 3

Showcase your event management skills by discussing any relevant experiences in community engagement or activities you've organised. Be ready to share specific examples that highlight your ability to foster relationships and enhance resident experiences.

✨Tip Number 4

Prepare to demonstrate your communication skills during the interview. As a Community Co-ordinator, you'll need to engage effectively with residents, families, and stakeholders, so practice articulating your thoughts clearly and confidently.

We think you need these skills to ace Community Co-ordinator

Community Engagement
Event Management
Customer Service
Relationship Building
Strong Communication Skills
Organisational Skills
Empathy
Proactive Mindset
Team Collaboration
Flexibility
Volunteer Management
Stakeholder Engagement
Problem-Solving Skills
Resilience

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements for the Community Co-ordinator position. Tailor your application to highlight how your experience aligns with their mission of fostering community engagement.

Highlight Relevant Experience: Emphasise your 3+ years of experience in customer service or community engagement. Provide specific examples of how you've successfully managed events, built relationships, and supported community initiatives in your previous roles.

Showcase Your Skills: Demonstrate your strong communication and organisational skills in your CV and cover letter. Mention any relevant qualifications, such as Emergency First Aid at Work, and express your willingness to undertake training if necessary.

Personalise Your Application: Craft a personalised cover letter that reflects your passion for building meaningful relationships and your commitment to enhancing the resident experience. Use this opportunity to convey your proactive mindset and empathy towards the community.

How to prepare for a job interview at Retirement Villages Group Ltd

✨Show Your Passion for Community Engagement

Make sure to express your enthusiasm for building relationships and engaging with residents. Share specific examples from your past experiences that highlight your commitment to community involvement and how you've positively impacted others.

✨Demonstrate Strong Communication Skills

Prepare to showcase your communication abilities by discussing how you’ve effectively interacted with diverse groups. Be ready to provide examples of how you’ve tailored your communication style to meet the needs of different individuals or stakeholders.

✨Highlight Your Organisational Skills

As a Community Co-ordinator, you'll need to manage various events and activities. Discuss your experience in planning and executing successful events, including how you handle logistics and ensure everything runs smoothly.

✨Emphasise Your Resilience and Empathy

The role requires a proactive mindset and the ability to support residents through transitions. Share instances where you've demonstrated resilience in challenging situations and how your empathetic approach has helped others feel supported and valued.

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