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- Tasks: Conduct tax interviews and prepare accurate tax returns for clients.
- Company: H&R Block empowers people through a supportive culture focused on community and innovation.
- Benefits: Enjoy flexible hours, health programs, and discounts on everyday items.
- Why this job: Make a meaningful impact while growing your tax expertise in a collaborative environment.
- Qualifications: High school diploma required; customer service experience preferred.
- Other info: Join a diverse team committed to creating a safe and inclusive workplace.
The predicted salary is between 28800 - 48000 £ per year.
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Our Company
At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.
Our Company
At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.
At H&R Block, we\’re curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
A Typical Day…
Joining H&R Block as a Tax Associate means you will have the support of an expert team dedicated to providing you with the tax training you need to be successful. You will also have the freedom, flexibility, and extra earnings you will need to embrace what makes your life uniquely yours.
- Conduct tax interviews with clients face to face and through virtual tools – video, phone, chat, email
- Prepare complete and accurate tax returns
- Generate business growth, increase client retention, and offer additional products and services
- Provide clients with IRS support
- Support office priorities through teamwork and collaboration
- Grow your tax expertise
It would be even better if you also had…
- Bachelor’s degree in accounting or related field
- Previous experience in a customer service or retail environment
- Experience working in a fast-paced, supportive environment
- Ability to work a minimum of 25-35 hours weekly throughout tax season and up to 40 hours during peak weeks
What you\’ll bring to the team…
- Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course1
- Experience working in a fast-paced environment
- Comfort working with virtual tools – video, phone and chat
- Ability to effectively communicate in person, via phone and in writing
- Must meet all other IRS and applicable state requirements
- High school diploma / equivalent or higher
Why work for us
At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.
- Employee Assistance Program with Health Advocate.
- Wellbeing program, BetterYou, to help you build healthy habits.
- Neurodiversity and caregiver support available to you and your family.
- Various discounts on everyday items and services.
- Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
- Click here to checkout all available benefits.
The Community You Will Join:
At H&R Block we remain committed to building a Connected Culture — one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.
You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you’re looking to make an impact, H&R Block is the place for you.
1 – Enrollmentinor completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
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Seniority level
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Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
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Job function
Accounting/Auditing and Finance
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Industries
Retail
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Tax Associate employer: H&R Block
Contact Detail:
H&R Block Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tax Associate
✨Tip Number 1
Familiarise yourself with H&R Block's values and culture. They emphasise a connected culture where everyone feels they belong, so showcasing your alignment with these values during any interactions can set you apart.
✨Tip Number 2
Prepare to discuss your customer service experience in detail. Since the role involves conducting tax interviews and providing IRS support, demonstrating your ability to communicate effectively and handle client queries will be crucial.
✨Tip Number 3
Highlight any experience you have with virtual tools. As the role requires using video, phone, and chat for client interactions, being comfortable with these technologies will show that you're ready for the modern work environment.
✨Tip Number 4
Be prepared to discuss your availability during tax season. The job requires a commitment of 25-40 hours weekly, so showing that you can meet this demand will demonstrate your dedication and readiness for the role.
We think you need these skills to ace Tax Associate
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Tax Associate at H&R Block. Familiarise yourself with the job description and think about how your skills and experiences align with their needs.
Tailor Your CV: Customise your CV to highlight relevant experience in accounting or customer service. Emphasise any previous roles that involved tax preparation or client interaction, as these will be particularly relevant for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping people and your ability to thrive in a fast-paced environment. Mention specific examples of how you've successfully handled similar tasks in the past.
Highlight Relevant Skills: In your application, make sure to highlight skills that are crucial for the role, such as effective communication, teamwork, and proficiency with virtual tools. This will demonstrate that you are well-prepared for the demands of the job.
How to prepare for a job interview at H&R Block
✨Understand the Company Culture
Before your interview, take some time to research H&R Block's values and culture. They emphasise a connected culture where everyone feels they belong. Be prepared to discuss how your personal values align with theirs.
✨Showcase Your Customer Service Skills
As a Tax Associate, you'll be interacting with clients regularly. Highlight any previous experience in customer service or retail environments during your interview. Share specific examples of how you've successfully handled client interactions.
✨Prepare for Technical Questions
Since this role involves tax preparation, brush up on your tax knowledge. Be ready to answer questions related to tax laws and procedures. Completing the H&R Block Tax Knowledge Assessment beforehand can give you an edge.
✨Demonstrate Flexibility and Teamwork
H&R Block values teamwork and flexibility, especially during peak tax season. Be prepared to discuss how you've worked collaboratively in fast-paced environments and how you can adapt to changing situations.
