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- Tasks: Support ICT in schools by maintaining hardware, software, and providing tech support to staff and students.
- Company: Join a vibrant school community dedicated to maximising learning outcomes for children and young people.
- Benefits: Enjoy flexible working hours, professional development opportunities, and a supportive team environment.
- Why this job: Make a real impact on education while developing your tech skills in a dynamic setting.
- Qualifications: Relevant IT qualifications and experience, plus strong communication and network management skills required.
- Other info: Be prepared for varied hours, including weekends and school events, to support the IT team.
The predicted salary is between 24000 - 36000 £ per year.
To support the use of ICT within the school environment through maintenance of ICT software, hardware, and related equipment, and providing support to staff and pupils to ensure administration and learning outcomes are maximized.
Contribute to the safeguarding and promotion of the welfare and personal care of children and young people with regard to the area\’s child protection procedures.
Key duties and responsibilities
- Responsible for the installation and maintenance of computer hardware and software.
- Maintain a comprehensive database of support requests and allocate jobs to appropriate staff.
- Ensure dedicated ICT areas are ready for use each day and in good working order at day\’s end.
- Check hardware regularly, repair simple faults, or report more complex issues to specialists.
- Support teaching staff and pupils in technical aspects of ICT.
- Maintain computer files through backing up, archiving, and updating or deleting information as appropriate.
- Maintain and develop the school network.
- Support adherence to ICT policies, including safeguarding, internet usage, Data Protection, and Information Management, reporting concerns as needed.
- Resolve hardware/software technical issues.
- Provide basic ICT training.
- Keep the asset register updated with hardware changes.
- Maintain online services used by the school, such as Office 365, ShowMyHomeWork, Moodle, and GCSE Pod.
- Ensure software licensing compliance.
- Assist with CCTV requests, logging all requests, supporting investigations, and following safeguarding and GDPR protocols.
- Configure and manage CCTV systems under the guidance of the IT Manager.
- Maintain CCTV systems and servers.
- Arrange for new ID badges on the access control system and ensure accurate timing.
- Assist with access control system issues and liaise with support providers.
- Configure and maintain phones on the school\’s IP phone system under guidance.
Other Duties
Be flexible with working hours, including weekends, and support IT during inset days, school events, and exam days.
Additional responsibilities
Provide bespoke ICT training for staff and pupils, and maintain stocks of ICT equipment.
Health and Safety
Be aware of personal and others\’ health, safety, and welfare responsibilities and work with the employer on related issues.
Continuing Professional Development
Take responsibility for personal development, stay updated with educational developments and legislation, undertake necessary training, and maintain a professional portfolio for performance management.
This job description will be reviewed regularly and may be amended after consultation with the post holder. It outlines main responsibilities but is not exhaustive. Changes may be negotiated with the Headteacher or incumbent.
Person Specification
The criteria for this post include relevant qualifications, experience in an IT environment, and skills in communication, network management, and understanding of data protection laws. Applicants should describe how they meet these criteria in their application.
If not a passport holder of the country for the vacancy, a work permit may be required. Please apply via the \’Apply now\’ button. No bank or payment details should be included in the application.
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Network Technician employer: Tiger Resourcing Group
Contact Detail:
Tiger Resourcing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Technician
✨Tip Number 1
Familiarise yourself with the specific ICT software and hardware used in schools, such as Office 365 and Moodle. This knowledge will not only help you during the interview but also demonstrate your commitment to understanding the environment you'll be working in.
✨Tip Number 2
Highlight any previous experience you have in a school or educational setting, especially if it involved supporting staff and students. This will show that you understand the unique challenges and needs of an educational environment.
✨Tip Number 3
Prepare to discuss your approach to troubleshooting technical issues. Be ready to provide examples of how you've resolved problems in the past, as this is a key part of the role and will showcase your practical skills.
✨Tip Number 4
Demonstrate your commitment to ongoing professional development. Mention any relevant training or certifications you have completed, and express your willingness to learn and adapt to new technologies and policies in the educational sector.
We think you need these skills to ace Network Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT and network management. Include specific examples of past roles where you maintained hardware and software, as well as any experience with ICT training.
Address the Job Criteria: In your application, clearly describe how you meet the specified criteria, such as qualifications and experience in an IT environment. Use bullet points to make it easy for the hiring team to see your relevant skills.
Showcase Communication Skills: Since the role involves supporting staff and pupils, emphasise your communication skills. Provide examples of how you've effectively communicated technical information to non-technical users in the past.
Highlight Flexibility: Mention your willingness to work flexible hours, including weekends and during school events. This shows that you are committed to supporting the school's needs beyond standard working hours.
How to prepare for a job interview at Tiger Resourcing Group
✨Show Your Technical Skills
Be prepared to discuss your experience with hardware and software installation and maintenance. Highlight specific examples where you've resolved technical issues or supported users, as this will demonstrate your hands-on expertise.
✨Understand the School Environment
Familiarise yourself with the unique challenges of working in a school setting. Be ready to talk about how you would support both staff and pupils, and how you can contribute to creating a safe and effective learning environment.
✨Emphasise Communication Skills
Since you'll be supporting various users, strong communication skills are essential. Prepare to give examples of how you've effectively communicated technical information to non-technical users in the past.
✨Demonstrate Flexibility and Commitment
The role requires flexibility with working hours, so be sure to express your willingness to adapt. Share any previous experiences where you've gone above and beyond to support IT needs during critical times, like exams or school events.
