At a Glance
- Tasks: Be the friendly face of our company, managing calls and welcoming guests.
- Company: Join a modern, innovative professional services firm in Tavistock Square, London.
- Benefits: Enjoy a salary up to £29k, 25 days holiday, and great perks like discounts and life assurance.
- Why this job: Make a positive first impression and be part of a vibrant team culture.
- Qualifications: Previous reception experience and excellent communication skills are essential.
- Other info: Office-based role with a Monday to Friday schedule, 9am - 5pm.
The predicted salary is between 17400 - 29000 £ per year.
A fantastic opportunity has arisen for a Receptionist to join a well-established and reputable company based in Tavistock Square, London. Our client, experts in their field, are a modern and innovative professional services company.
Key responsibilities will include being the first point of contact for any incoming calls, meeting and greeting guests and clients and managing meeting rooms. The successful candidate will also provide ad hoc support to the wider administration team, as is required.
The ideal candidate will be a confident communicator, with an excellent telephone manner and a professional approach. As the Receptionist is often the first point of contact with clients, an understanding of great client service and the need to make a positive first impression as a representative of the firm is crucial.
What’s in it for you;
· Salary: Up to £29k depending on experience
· Hours: Monday to Friday, 9am – 5:00pm, office based.
· Benefits: include 25 days holiday, holiday trading scheme, generous pension scheme, discounts/shopping vouchers, Life assurance, long service awards and a great social calendar!
Key Responsibilities:
· Answer incoming calls and make outgoing calls (as directed) promptly and ensuring that the caller is connected to the correct recipient.
· Take and relay messages, provide appropriate information to callers and deal with queries efficiently.
· Greet people entering the office and deal with their needs efficiently, notifying staff of visitors.
· Tidy and maintain the reception area and meeting rooms.
· Receive deliveries and notify staff of required delivery collections.
· Sorting and scanning incoming post in accordance with the firm’s document management processes and franking outgoing post.
· Monitor meeting room bookings to ensure that the meeting rooms are fully prepared for any meetings/conference calls and that liquid refreshments/lunches are provided when required.
· General administrative and clerical support to include photocopying, filing, archiving, shredding of documents and ensuring that machines/recycling bins are emptied when required.
What the employer is looking for:
· Previous experience in a front of house/reception role with a good understanding of customer service principles and practices.
· Excellent verbal and written communication skills, with the ability to communicate information clearly both in person and when using the telephone and email.
· Professional personal presentation with a polite manner and approach.
· Computer literate, with a good knowledge of MS Office, including Outlook and Word.
· Ability to work in an organised and tidy manner.
· Self-motivated and able to use own initiative.
· Ability to check for accuracy and give attention to detail.
· Good team worker.
Red Door Recruitment is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website.
Please note due to the number of applications we often receive; only shortlisted applicants will be contacted.
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Receptionist | London | Up to £29k employer: Red Door Recruitment
Contact Detail:
Red Door Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist | London | Up to £29k
✨Tip Number 1
Familiarise yourself with the company and its culture. Research their values and recent projects to understand what they prioritise. This knowledge will help you tailor your approach during any interactions.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since you'll be the first point of contact, having a clear and friendly telephone manner is essential. Consider role-playing scenarios with friends or family to build confidence.
✨Tip Number 3
Prepare to showcase your organisational skills. Think of examples from your past experiences where you've successfully managed multiple tasks or maintained a tidy workspace. Being able to demonstrate this will set you apart.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company’s expectations and culture, which can be invaluable during your application process. Use platforms like LinkedIn to connect.
We think you need these skills to ace Receptionist | London | Up to £29k
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in front of house or reception roles. Emphasise your customer service skills and any specific achievements that demonstrate your ability to create a positive first impression.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and professional presentation. Mention your understanding of the importance of client service and how you can contribute to the company's reputation as a welcoming environment.
Highlight Relevant Skills: In your application, clearly outline your proficiency with MS Office, particularly Outlook and Word. Mention your organisational skills and attention to detail, as these are crucial for managing the reception area and meeting rooms.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is essential for a receptionist role.
How to prepare for a job interview at Red Door Recruitment
✨Showcase Your Communication Skills
As a Receptionist, excellent verbal and written communication is key. During the interview, demonstrate your ability to articulate clearly and confidently. Practice common interview questions and focus on maintaining a polite and professional tone.
✨Emphasise Customer Service Experience
Highlight any previous experience in customer service or front-of-house roles. Be prepared to share specific examples of how you've handled difficult situations or provided exceptional service, as this will show your understanding of client needs.
✨Demonstrate Organisational Skills
The role requires a high level of organisation. Discuss how you manage your time and tasks effectively. You might want to mention any tools or methods you use to stay organised, especially in a busy environment.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your interest in the role and the company. Ask about the team dynamics, company culture, or specific responsibilities of the Receptionist position. This not only helps you gauge if it's the right fit but also leaves a positive impression.