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- Tasks: Lead the administration team, driving NHS and private referrals while ensuring excellent patient experiences.
- Company: Ramsay Health Care UK is a respected global hospital group with over 60 years of experience.
- Benefits: Enjoy 25 days leave, flexible shifts, private medical cover, and free training opportunities.
- Why this job: Join a supportive culture focused on making a difference in healthcare and enhancing patient care.
- Qualifications: Strong communication skills, IT proficiency, and a positive attitude; sales experience is a plus.
- Other info: This role is based at The Cherwell Hospital, known for high-quality orthopaedic care.
The predicted salary is between 36000 - 60000 £ per year.
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Administration Team Lead
Location: The Cherwell Hospital, Banbury
Hours: 37.5 hours per week
Salary: Depending on experience + Benefits
The role:
The Cherwell Hospital operates in a Hub & Spoke model with Blakelands Hospital in Milton Keynes. We are looking to recruit an experienced hospital administrator who is able to focus on driving referrals across NHS & Private referral streams. This role will suit an excellent communicator, who is also a gifted problem solver with an ability to undertake analysis of our current utilisation and translate that into a positive patient and consultant experience.
Job Description
Administration Team Lead
Location: The Cherwell Hospital, Banbury
Hours: 37.5 hours per week
Salary: Depending on experience + Benefits
The role:
The Cherwell Hospital operates in a Hub & Spoke model with Blakelands Hospital in Milton Keynes. We are looking to recruit an experienced hospital administrator who is able to focus on driving referrals across NHS & Private referral streams. This role will suit an excellent communicator, who is also a gifted problem solver with an ability to undertake analysis of our current utilisation and translate that into a positive patient and consultant experience.
We currently have an excellent opportunity for an experienced Administration Team Leader with sales focus on increasing referrals across NHS & Private referral streams, through consultant engagement and undertaking analysis of activity in order to maximise revenue generation.
You will have great communication and interpersonal skills and will be able o negotiate and liaise effectively within a team-based environment to ensure that the hospital delivers a systematic, efficient and confident service.
What you will bring with you:
What You’ll Bring With You
- Professional and confident IT skills
- Excellent communication skills, both written and verbal
- Accuracy and reliability
- The ability to work independently and as part of a team
- Initiative with a flexible and proactive approach to work
- Strong English and Mathematics skills
- Have a positive, proud \”can do\” attitude
- Sales or Marketing experience welcome but not required
Where you will be based:
The Cherwell Hospital opened in 2006 and provides convenient, effective, high quality treatment for patients on an inpatient and outpatient basis whether medically insured, self-pay or funded by the NHS. Equipped with an onsite Imaging Department offering X-Ray, Ultrasound and MRI and a dedicated Physiotherapy Unit complete with rehabilitation gym, The Cherwell Hospital is perfectly designed for orthopaedic care.
Benefits:
- 25 Days Leave + Bank Holidays
- Private Pension
- Flexible shift patterns available where possible
- Enhanced Competitive Parental Leave Policies
- Private Medical Cover with option to add partner & dependants
- Life Assurance
- Free Training and Development via the Ramsay Academy
- Free Parking on site (where possible)
- Subsidised staff restaurant (where possible)
- Concerts for Carers
- Employee Assistance Programme
- Cycle2Work scheme available, in partnership with Halfords
- The Blue Light Card Scheme
About Us:
Ramsay Health Care UK is a well-established global hospital group with over 60 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.
We love people with a positive, “can do” attitude who want to make a difference in their work. \”Our employees are Ramsay.\” The skills and commitment of our employees forms the basis for our success.
We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success.
We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’.
We are committed to equality of opportunity for all.
We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.
We care.
It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it\’s a belief that\’s as true today as it was when we welcomed our first patients in 1964.
“The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.
We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.
We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Information Technology
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Industries
Hospitals and Health Care
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Administration Team Leader employer: Ramsay Health Care UK
Contact Detail:
Ramsay Health Care UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Team Leader
✨Tip Number 1
Familiarise yourself with the Hub & Spoke model used by Ramsay Health Care. Understanding how this system operates will help you articulate your insights during interviews, showcasing your knowledge of their operational structure.
✨Tip Number 2
Highlight your communication and problem-solving skills in conversations with current employees or during networking events. These attributes are crucial for the Administration Team Leader role, so demonstrating them in real-life scenarios can set you apart.
✨Tip Number 3
Research the latest trends in NHS and private healthcare referrals. Being able to discuss these trends and how they impact patient experiences will show your proactive approach and genuine interest in the role.
✨Tip Number 4
Connect with current or former employees on LinkedIn to gain insights into the company culture and expectations. This can provide you with valuable information that you can use to tailor your approach when applying.
We think you need these skills to ace Administration Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospital administration and any sales or marketing skills. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and problem-solving abilities. Mention specific examples of how you've driven referrals or improved patient experiences in previous roles.
Highlight Relevant Skills: Emphasise your IT proficiency, accuracy, and reliability in your application. These are crucial for the Administration Team Leader role, so provide examples of how you've used these skills effectively.
Show Enthusiasm for the Role: Convey your passion for healthcare and your desire to contribute positively to Ramsay Health Care. A positive attitude can set you apart from other candidates, so let it shine through in your writing.
How to prepare for a job interview at Ramsay Health Care UK
✨Showcase Your Communication Skills
As an Administration Team Leader, excellent communication is key. Be prepared to demonstrate your verbal and written communication skills during the interview. Consider sharing examples of how you've effectively communicated with team members or stakeholders in previous roles.
✨Highlight Problem-Solving Abilities
This role requires a gifted problem solver. Think of specific challenges you've faced in past positions and how you resolved them. Be ready to discuss your analytical skills and how you've used data to improve processes or patient experiences.
✨Understand the Hub & Spoke Model
Familiarise yourself with the Hub & Spoke model used by Ramsay Health Care. Understanding how this model operates will help you articulate how you can contribute to driving referrals across NHS and private streams effectively.
✨Demonstrate a 'Can Do' Attitude
Ramsay Health Care values a positive attitude. During your interview, express your enthusiasm for the role and your commitment to making a difference. Share instances where your proactive approach has led to successful outcomes in your previous roles.
