Executive Assistant

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title And Summary

Executive Assistant

Job Overview

Supporting the Real Time Payments (RTP) International Leadership Team. Performs general administrative duties to support day-to-day department operations in such areas as scheduling of meetings, travel arrangements, expense reporting, calendar management, taking and distributing meeting minutes, managing multiple mailboxes, ordering supplies, and maintaining department records.

Major Accountabilities

• Responsible for providing direct support to senior executives, including calendar management and scheduling meetings across time zones.
• Perform general administrative duties to support day-to-day department operations in such areas as scheduling meetings; completing travel arrangements; expense reporting; maintaining management calendar; taking and distributing meeting minutes; generating copies; managing multiple mailboxes; electronic filing; ordering supplies and maintaining department records.
• Makes travel arrangements, both domestic and international, for senior staff including booking flights, cars and hotels. Processes visa applications when necessary.
• Manages expense reporting in-line with company Travel and Entertainment policy. Manage department purchases and card reconciliation, ensuring purchases are made in alignment with budget and in compliance with related finance policies.
• Plans and coordinates events, on or off site, with both internal and external participants. Coordinates with guest speakers, catering, venue booking and other event specific needs.
• Prepare correspondence; memorandum; reports; presentations or other assigned documentation in specified software package.
• Assist in preparing and maintaining departmental budget.
• Manages and communicates corporate applications and compliance programs, such as, Access Management, Vivo, Concur, Oracle and other internal applications.
• Manages ad hoc administrative programs or projects for the department, where required, and utilizes spreadsheets or databases to monitor departmental information and generate reports.
• May research special topics as assigned.
• Maintain compliance with Mastercard’s operating model, policies, and procedures as outlined in the Executive Assistant Playbook.
• Serve as administrative liaison with others within and outside the company.
• Develop and produce reports as assigned, and draft and manage high-level communications, including job specs, internal memos, and strategic updates.
• Supports the onboarding of new team members.
• May monitor and coordinate work of other employees or temporaries.

Education

• University education desirable

All About You

• Administrative experience in a corporate environment interfacing with senior and executive level management and senior customers.
• Strong interpersonal skills, a reputation for being thorough, and an ability to foster and maintain collaborative working relationships with team members and colleagues.
• Keen sense of urgency with a results-driven orientation and a strong ability to pivot and execute tasks quickly.
• Ability to prioritize and discern what is truly important, using a high level of discretion.
• Accuracy and attention to detail with the ability to multi-task and handle sensitive information confidentially.
• Ability to function well in a busy and varied environment and work well under pressure.
• Excellent written and verbal communication skills.
• Proficiency in MS Office products (Excel, PowerPoint, Word, Outlook) and Oracle is desirable.

Other information

• This role requires a minimum of 3 days in our London / Harrogate office.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.