Field Relief Manager

Field Relief Manager

Manchester Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage U-Haul centres, ensuring top-notch customer service and team support.
  • Company: Join U-Haul, a pioneer in DIY moving solutions since 1945.
  • Benefits: Enjoy medical coverage, tuition reimbursement, and a $100 hiring bonus!
  • Why this job: Perfect for those who thrive in dynamic environments and love helping others.
  • Qualifications: 1-3 years of management experience and a valid driver's licence required.
  • Other info: Flexible hours with opportunities for advancement and personal development.

The predicted salary is between 24000 - 36000 £ per year.

If you are good at managing people and relish variety in your life, consider becoming U-Haul Company’s newest Field Relief Manager. As a Field Relief Manager, you will fill in for vacationing General Managers at U-Haul centers in your area, providing coverage as needed to deliver exemplary customer service.

Our motto is \’Hire Fast, Pay Fast.\’ You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

I f you are interested and not afraid of working hard to grow please call or text Brian at 978-987-9825

U-Haul offers its Field Relief Managers:

  • Full medical coverage, if eligible
  • Prescription plans, if eligible
  • Dental and vision plans
  • Weight Watchers, if eligible
  • Opportunities for advancement
  • Valuable on-the-job training
  • Tuition Reimbursement Program
  • Free online courses for personal and professional development at U-Haul University
  • Business-travel insurance
  • You Matter Employee Assistance Program
  • Paid holidays, vacation and sick days, if eligible
  • Employee Stock Ownership Plan (ESOP)
  • 401(k) savings plan
  • Life insurance
  • 24-hour physician available for kids
  • MetLaw Legal Program
  • MetLife auto and home insurance
  • Discounts on cell phone plans, hotels and more
  • LifeLock identity theft protection
  • Savvy consumer-wellness programs – from health-care tips to financial wellness
  • Dave Ramsey’s SmartDollar Program

Field Relief Manager Primary Responsibilities:

  • Provide coverage for General Managers on leave by enforcing policies, inventory practices, etc.
  • Review implementation and assist at centers to stay apprised of all programs.
  • Participate in ongoing continuous U-Haul education through U-Haul University.
  • Hire and educate new team members.
  • 1-3 years of management experience in retail or other service industry with responsibility for financial results and customer satisfaction
  • Previous management proficiency in high-volume retail with profit and loss (P&L) accountability
  • Valid driver’s license and the ability to maintain a good driving record
  • Able to work weekends and holidays
  • High school diploma or equivalent

The work involves moderate risks or discomfort which requires special safety precautions, e.g., working around moving parts, machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs. assisted or unassisted.

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis.

U-Haul co-founders L.S. \”Sam\” Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.

U-Haul Holding Company and its family of companies, including U-Haul, have strived to create a culture of health and wellness. As of February 1, 2020, and consistent with applicable law, no U-Haul Holding Company or its family of companies will hire individuals in states where it may lawfully decline to hire individuals who use nicotine products (Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia and Washington). This policy will not apply to team members hired before February 1, 2020.

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Field Relief Manager employer: U-Haul International, Inc.

U-Haul is an exceptional employer for those seeking a dynamic and rewarding career as a Field Relief Manager. With a strong commitment to employee growth, U-Haul offers comprehensive benefits including full medical coverage, tuition reimbursement, and valuable on-the-job training, all within a supportive work culture that prioritises health and wellness. Located in a vibrant community, this role provides the unique opportunity to gain diverse management experience while making a meaningful impact in customer service.
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Contact Detail:

U-Haul International, Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Relief Manager

✨Tip Number 1

Familiarise yourself with U-Haul's operations and customer service standards. Understanding their business model and how they prioritise customer satisfaction will help you stand out during interviews.

✨Tip Number 2

Network with current or former U-Haul employees to gain insights into the company culture and expectations for a Field Relief Manager. This can provide you with valuable information that may not be available in the job description.

✨Tip Number 3

Prepare for hands-on working interviews by practising your management skills in real-life scenarios. Think about how you would handle various situations, such as managing a team under pressure or resolving customer complaints.

✨Tip Number 4

Highlight your flexibility and willingness to work weekends and holidays during conversations with recruiters. Emphasising your availability can make you a more attractive candidate for this role.

We think you need these skills to ace Field Relief Manager

People Management
Customer Service Excellence
Inventory Management
Financial Accountability
High-Volume Retail Experience
Training and Development
Problem-Solving Skills
Effective Communication
Adaptability
Time Management
Safety Awareness
Physical Stamina
Team Leadership
Conflict Resolution

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant management experience, especially in retail or service industries. Emphasise any achievements related to customer satisfaction and financial results, as these are key for the Field Relief Manager role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for managing teams and your ability to adapt to different environments. Mention your willingness to work hard and grow within the company, aligning with U-Haul's values.

Highlight Relevant Skills: In your application, focus on skills such as leadership, problem-solving, and communication. These are crucial for the role, especially when filling in for General Managers and ensuring smooth operations.

Show Enthusiasm for Training Opportunities: Express your eagerness to participate in U-Haul's training programs and continuous education. This shows that you are committed to personal and professional development, which is highly valued by the company.

How to prepare for a job interview at U-Haul International, Inc.

✨Showcase Your Management Experience

Make sure to highlight your previous management roles, especially in high-volume retail or service industries. Be prepared to discuss specific examples of how you handled financial results and customer satisfaction.

✨Demonstrate Adaptability

As a Field Relief Manager, you'll need to fill in for General Managers on leave. Share experiences where you've successfully adapted to new environments or taken on varied responsibilities to show that you're up for the challenge.

✨Emphasise Customer Service Skills

Customer service is key in this role. Prepare to discuss how you've gone above and beyond to ensure customer satisfaction in your past positions, and be ready to provide examples of how you resolved customer issues.

✨Prepare for Hands-On Scenarios

Since the interview includes hands-on working interviews, think about scenarios you might encounter on the job. Practise how you would handle these situations, focusing on enforcing policies and managing team dynamics effectively.

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