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- Tasks: Be the face of the Bar, ensuring a smooth dining experience for guests.
- Company: Join Malmaison, a vibrant brand known for unforgettable guest experiences.
- Benefits: Enjoy flexible shifts, discounted stays, high street discounts, and wellness initiatives.
- Why this job: Kickstart your career with training, progression opportunities, and a fun work culture.
- Qualifications: No experience needed, just a passion for customer service and a willingness to learn.
- Other info: Work with a sustainable company that values community and employee well-being.
Job title: Bar Floor Waiter / Waitress
Rate of Pay £12.30 / Hours per hour Type of contract: Permanent Location: York
Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for Life with Malmaison.
In this role you will be the face of the Bar, you\’ll help control the flow, and communicate with the Bar Service Team to ensure smooth and controlled dining experience for our guests.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days – this means we can offer great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview. If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training. We\’ll help you be \’The Difference\’ between good and great guest experiences. Experience isn\’t a deal breaker but a passion for great customer service and a willingness to learn new skills is essential.
Do you want to be part of something different, working with the best food, drink and a brand you can be proud of.
We create memories that our guests never forget. This could be the next step for you into a F&B Management role – we actively encourage internal development and progression. Onwards and upwards
In addition to competitive rates of pay we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros
- Fully funded Apprenticeship programmes that support you in developing your career
- High Street Discounts on a range of high street shops, experiences, holidays and much much more
- Cycle to work scheme – save up to 40% on a wide range of bikes
- Healthcare Cash Plans – dental, optical, medical and more available from £5 per month
- Referral schemes that pay up to £1500 (just for getting your mates jobs!)
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
- We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
- We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
- We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
- We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
- We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace
Interested?? Click Apply Now
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Bar Floor Waiter/ Waitress employer: Malmaison
Contact Detail:
Malmaison Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar Floor Waiter/ Waitress
✨Tip Number 1
Familiarise yourself with the Malmaison brand and its values. Understanding their commitment to customer service and sustainability will help you align your responses during the interview, showing that you're a great fit for their team.
✨Tip Number 2
Prepare to discuss your passion for customer service. Think of specific examples where you've gone above and beyond for customers, as this role is all about creating memorable experiences for guests.
✨Tip Number 3
Be ready to demonstrate your flexibility regarding shifts. Since the bar is busiest during evenings and weekends, showing that you can adapt to various schedules will make you a more attractive candidate.
✨Tip Number 4
Highlight your willingness to learn and grow within the company. Mentioning your interest in their apprenticeship programmes can show your commitment to developing your career in hospitality.
We think you need these skills to ace Bar Floor Waiter/ Waitress
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in customer service or hospitality. Even if you don't have direct experience, emphasise your passion for great service and any transferable skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Malmaison specifically and how you can contribute to creating memorable guest experiences.
Highlight Flexibility: Since the role requires working various shifts, make sure to mention your availability and willingness to work evenings and weekends. This shows that you are adaptable and ready to meet the company's needs.
Show Willingness to Learn: Express your eagerness to learn new skills and take advantage of the training opportunities offered by Malmaison. This can set you apart from other candidates who may not demonstrate the same level of commitment to personal development.
How to prepare for a job interview at Malmaison
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share any relevant experiences, even if they are not directly related to the hospitality industry, to demonstrate your willingness to learn and grow in this role.
✨Understand the Company Culture
Familiarise yourself with Malmaison's values and mission. Highlight how you align with their commitment to creating memorable guest experiences and their focus on sustainability. This shows that you are genuinely interested in being part of their team.
✨Be Ready to Discuss Flexibility
Since the role requires working various shifts, be prepared to discuss your availability openly. Mention your flexibility and willingness to adapt to the busy evening and weekend schedules, which is crucial for a bar floor position.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. Inquire about the training programmes, opportunities for progression, or how the team collaborates to enhance guest experiences. This shows your interest in long-term growth within the company.
