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- Tasks: Join our team to process banking transactions and ensure great customer outcomes.
- Company: Evolve Recruitment specializes in connecting talent with opportunities in the financial sector.
- Benefits: Enjoy hybrid working, a competitive salary, and a supportive work environment.
- Why this job: Gain hands-on experience in banking while working with a dynamic team in a regulated environment.
- Qualifications: Experience in regulated banking and knowledge of UK Retail Banking Systems is essential.
- Other info: This is a 9-12 month maternity contract with a full-time schedule.
The predicted salary is between 29000 - 29000 £ per year.
Job Title: Banking Transactions Agent, 9-12 month Maternity Contract Location: Birmingham Fulltime, 9-5pm, Hybrid working ( 3 days in the office,2 days at home) Salary: £29,000 Evolve Recruitment are seeking to recruit a hands-on, banking transactions agent to work as part of the Operations Transaction Processing team to perform processing functions accurately and efficiently within stated service levels, always ensuring good customer outcomes whilst operating within our client\’s approved policies, procedures, and guidelines. You will be responsible for liaising with internal customers, (customer services agents (contact centre), finance, treasury, premier banking etc.) as well as key third party suppliers supporting the delivery of the Bank’s Board approved Important Business Services and external customers. The successful candidate will have proven experience working in a regulated banking financial service environment, have knowledge of UK Retail Banking Systems and Familiarity with UK retail banking clearing systems and related activities. Key responsibilities: Good knowledge of incoming and outward payments using the CHAPS, Faster Payments, Bacs, and SWIFT systems, and be able to process them all. Maintenance of accounts, including Standing Orders, Direct Debits (DD)…
Banking Transactions Agent employer: Evolve Recruitment
Contact Detail:
Evolve Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Banking Transactions Agent
✨Tip Number 1
Familiarize yourself with the specific banking systems mentioned in the job description, such as CHAPS, Faster Payments, Bacs, and SWIFT. Understanding how these systems work will not only help you in the interview but also demonstrate your commitment to the role.
✨Tip Number 2
Highlight any previous experience you have in a regulated banking environment. Be prepared to discuss specific examples of how you've ensured compliance with policies and procedures in your past roles.
✨Tip Number 3
Since this role involves liaising with various internal and external stakeholders, practice articulating your communication skills. Think of scenarios where you successfully collaborated with different teams or resolved customer issues.
✨Tip Number 4
Research Evolve Recruitment and their client’s values and mission. Tailoring your conversation to align with their goals during the interview can set you apart from other candidates.
We think you need these skills to ace Banking Transactions Agent
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Banking Transactions Agent position. Highlight key responsibilities and required skills, such as knowledge of UK Retail Banking Systems and experience with payment systems like CHAPS and SWIFT.
Tailor Your CV: Customize your CV to reflect your relevant experience in a regulated banking environment. Emphasize your familiarity with banking transactions and any specific systems mentioned in the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and how your background aligns with the company's needs. Mention your ability to ensure good customer outcomes and your experience working with internal and external stakeholders.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail, which is crucial in the banking sector.
How to prepare for a job interview at Evolve Recruitment
✨Show Your Banking Knowledge
Make sure to highlight your experience with UK Retail Banking Systems and your familiarity with payment systems like CHAPS, Faster Payments, Bacs, and SWIFT. Be prepared to discuss specific examples of how you've used these systems in previous roles.
✨Demonstrate Customer Focus
Since the role emphasizes good customer outcomes, be ready to share instances where you ensured customer satisfaction. Discuss how you handled challenging situations and maintained a positive relationship with internal and external customers.
✨Understand Regulatory Compliance
Given the regulated nature of the banking environment, familiarize yourself with relevant policies and procedures. Be prepared to discuss how you have adhered to compliance standards in your past roles.
✨Prepare for Hybrid Work Discussion
As this position involves hybrid working, think about how you manage your time and productivity when working from home versus in the office. Be ready to discuss your strategies for staying organized and effective in both settings.
