Caravan Sales Receptionist

At Park Holidays UK, we recognise that our people are our most valuable asset. Our commitment to investing in employee training and development is reflected in our prestigious Gold Investors in People Award. If you are driven and have a passion for helping people realise their dreams, we want you on our team! Join us today!

Job Summary

Park Holidays UK is looking for a dedicated Sales Receptionist to join our team. As a Sales Receptionist, you will be the welcoming face of our company, providing exceptional customer service at the front desk while supporting our sales team with administrative tasks. This role is perfect for someone who thrives in a dynamic environment, enjoys interacting with customers, and is highly organised. Your ability to manage both reception duties and sales support will be key to ensuring a smooth and efficient operation.

Job Duties

• Greet and welcome visitors with a friendly and professional demeanour, ensuring they have a positive first impression of the company.
• Answer and manage incoming calls and emails, directing inquiries to the appropriate department or providing information as needed.
• Provide information to potential customers about our products and services, answer questions, and assist with scheduling appointments for tours or meetings.
• Schedule and confirm appointments for customers to view caravans or meet with sales representatives, ensuring all details are accurately recorded and communicated.
• Assist the sales team with administrative tasks such as preparing sales documentation, contracts, and invoices. Maintain accurate records of sales transactions and customer information.
• Update and maintain databases to ensure that all customer and sales information is current and accessible.
• Organise and maintain both digital and physical filing systems for sales-related documents, ensuring everything is filed correctly and easily retrievable.
• Handle incoming and outgoing mail, as well as coordinate the receipt and distribution of deliveries.
• Respond to general inquiries about the park, its services, and amenities, providing helpful and accurate information to visitors and callers.
• Assist with administrative tasks for other departments as needed, contributing to a cohesive and collaborative work environment.

Requirements

• Previous experience in a customer-facing role is essential, with a strong focus on delivering high-quality service.
• Experience managing a reception area or front desk is highly desirable.
• Excellent verbal and written communication skills are required to effectively interact with customers, colleagues, and external partners.
• Strong organisational abilities are necessary to manage appointments, documentation, and multiple tasks simultaneously.
• Proficiency in Microsoft Excel, Word, and email systems is essential for managing sales documentation and communication.
• Always maintain a professional and welcoming appearance, as you represent the company to visitors and customers.
• Ability to work weekends and adapt to a changing schedule, as the role supports a park that operates seven days a week.
• Meticulous attention to detail is crucial in handling sales documentation and customer information accurately.

We believe that our people are our greatest asset, and we are committed to investing in their training and development. We offer comprehensive training and support to help you succeed in your role and grow your career with us.

At Park Holidays UK, you\’ll be part of an industry-leading organisation where you\’ll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members — it’s one of the key things that sets us apart.

We’ll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development.

Employee Benefits at Park Holidays UK include:

• Generous discount on holidays across our parks
• Discount on all food and beverage items on park
• Free premium eye test voucher
• Access to the Help@hand app offering health, wellbeing, and retail discounts
• Comprehensive Employee Assistance Programme

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

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Created on 16/07/2025 by TN United Kingdom

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