At a Glance
- Tasks: Generate new business leads through research and outreach.
- Company: Welcomm Communications connects businesses with customers, known for award-winning service.
- Benefits: Enjoy uncapped commission, hybrid working, and healthcare cashback plans.
- Why this job: Join a supportive team focused on growth and innovation in a dynamic environment.
- Qualifications: GCSEs in English and Maths required; customer-facing experience preferred.
- Other info: Diversity and inclusion are core values; flexible working options available.
The predicted salary is between 20400 - 21840 £ per year.
2 days ago Be among the first 25 applicants
Direct message the job poster from Welcomm Communications
Recruitment and Learning Specialist at Welcomm Communications LTD
Role Info – Business Development Executive
- Salary – £24,000 – £26,000 per annum, depending on experience
- Location – 24 The Point, Rockingham Road, Market Harborough, LE16 7QU
- Contract – Full time permanent (37.5 hours per week)
- Contact – miriam.jose@welcomm.co.uk or 07795370980
About Us
At Welcomm Communications, we’re more than just a service provider. Our team is dedicated to supporting businesses, ensuring they have all the necessary tools to effectively communicate; we’re in the business of helping businesses connect to their customers. Their success is our success. This commitment is what truly brings a family feel to our business.
We are immensely proud to be known for our award-winning customer service and operational support, having been recognised as O2’s Business Partner of the Year for six consecutive years—an unprecedented accomplishment and we are committed to continuing this excellent service for our customers.
Our core values drive everything we do:
- People First: We take care of our people; the rest takes care of itself.
- Innovation: We drive progress using technology and creativity.
- Collaboration: We achieve more by working together.
- Trust (Integrity): We demonstrate integrity, through actions, not just words
Role Purpose
As a Business Development Executive, you will be championing Welcomm’s growth by generating a sustainable pipeline of high-quality new business leads. Through proactive outreach, thorough research and strategic calling efforts, you will identify and engage with potential customers, seeking to uncover and understand their needs, with the aim of booking meaningful appointments for Business Development Managers (BDMs).
Role Responsibilities
- Proactively research and identify potential business opportunities.
- Initiate contact with prospective customers, making smart use of various channels, including cold calling, email marketing and social media.
- Assess the needs and pain points of potential customers, facilitating the BDMs alignment of Welcomm’s service offerings with customer expectations.
- Effectively present Welcomm\’s value proposition to spark interest and encourage customers to learn more about our services.
- Convert new business leads into high-quality genuine appointments for the BDMs.
- Collaborate with BDMs to ensure meetings are well-prepared, providing them with relevant insights and background information from the initial need find.
- Document customer contact updating The Layer, CRM system, to facilitate future opportunities.
- Maintain a positive attitude and persevere in the face of challenges, using setbacks as opportunities to develop new skills and improve performance.
- Establish and nurture strong relationships with potential customers, positioning Welcomm as their first choice when existing contracts are expiring, and they are looking for new solutions.
Education and Skills/Qualifications
English and Maths GCSE (Essential)
- Proficient in Microsoft Suite (Essential)
- Experience in a customer facing role, i.e. customer service, retail or hospitality (Beneficial)
- Experience in telesales and cold calling (Beneficial)
Personal Attributes
- Passionate about customer support.
- Resilient – navigate challenges with determination, viewing obstacles as learning opportunities.
- Detail-orientated with a high level of organisation.
- Patience – persistent but not belligerent.
What We Offer
- Quarterly paid uncapped commission structure.
- An enhanced annual leave entitlement.
- The option to buy or sell days.
- Employee recognition events, awards, and incentives.
- Hybrid working (post probation).
- Healthcare cashback plan to help with medical and therapy bills, 24/7 GP access and an employee assistance programme (EAP).
- Retail and hospitality discounts through Perkbox.
- Partner discounts through O2 Open
Interview Process
Our team will carefully review your CV to ensure it matches the requirements for the role.
If it meets the requirements, our Recruitment and Learning Specialist will then give you a call to chat about the role, your experience, and answer any questions you might have.
Please Note
We embrace diversity and are committed to create an inclusive environment where all individuals feel valued, respected and heard. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, neurodiversity, gender reassignment or identity, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
We are committed to providing reasonable adjustments throughout our application and interview process to ensure you can showcase your best self.
Candidates must have the legal right to work in the UK, and we are unable to offer visa sponsorship.
We prioritise our employees\’ well-being and recognise the importance of a healthy work-life balance. We offer flexible working patterns and alternatives to full-time work, and we are dedicated to finding the best solution that fits your lifestyle and needs.
Disclosure and barring (DBS) check
As part of our partner agreement with O2, we are required to carry out a Basic Disclosure (Criminal Conviction Certificate) check for all our employees.
Seniority level
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Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
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Job function
Business Development and Sales
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Industries
Telecommunications
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Business Development Executive employer: Welcomm Communications
Contact Detail:
Welcomm Communications Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Executive
✨Tip Number 1
Familiarise yourself with Welcomm Communications' core values: People First, Innovation, Collaboration, and Trust. During your interactions, whether in networking or interviews, highlight how your personal values align with theirs to demonstrate that you're a good cultural fit.
✨Tip Number 2
Research the telecommunications industry and current trends. Being knowledgeable about the market will help you engage in meaningful conversations with potential customers and show your proactive approach to understanding their needs.
✨Tip Number 3
Practice your cold calling skills. Since this role involves initiating contact with prospective customers, being comfortable and confident on the phone is crucial. Role-play scenarios with friends or family to build your confidence.
✨Tip Number 4
Network with current employees or professionals in the telecommunications field. Use platforms like LinkedIn to connect and ask for insights about the company culture and the role, which can give you an edge during the interview process.
We think you need these skills to ace Business Development Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in business development, customer service, and any skills that align with the job description. Use keywords from the job posting to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer support and your understanding of Welcomm Communications' values. Mention specific examples of how you've successfully generated leads or built relationships in previous roles.
Showcase Relevant Skills: Emphasise your proficiency in Microsoft Suite and any experience you have with cold calling or telesales. Highlight your organisational skills and resilience, as these are key attributes for the Business Development Executive role.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This can help keep your application top of mind for the hiring team.
How to prepare for a job interview at Welcomm Communications
✨Research Welcomm Communications
Before your interview, take some time to learn about Welcomm Communications. Understand their core values, recent achievements, and the services they offer. This will help you tailor your responses and show genuine interest in the company.
✨Prepare for Common Questions
Anticipate questions related to business development, customer engagement, and your previous experience in customer-facing roles. Be ready to discuss how you've successfully generated leads or built relationships in the past.
✨Showcase Your Resilience
Given the nature of the role, it's important to demonstrate your resilience and ability to handle challenges. Share examples of how you've overcome obstacles in previous positions and what you learned from those experiences.
✨Highlight Your Communication Skills
As a Business Development Executive, strong communication skills are essential. During the interview, focus on how you can effectively present Welcomm's value proposition and engage with potential customers through various channels.