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- Tasks: Deliver shopping to customers' doors while providing top-notch customer service.
- Company: Iceland Foods is a leading retailer known for its commitment to quality and customer satisfaction.
- Benefits: Enjoy competitive pay, training support, and a friendly team environment.
- Why this job: Be the face of Iceland, enjoy the open road, and make a real difference in customers' lives.
- Qualifications: Must have a valid driving licence (3+ years, max 6 points) and excellent people skills.
- Other info: Shifts can start as early as 6am and finish as late as 11pm.
Home Delivery Driver
Hourly rate: £13.27
Key Benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday
Are you looking for a role that keeps you active, independent & engaged with people?
Purpose
We’re hiring Home Delivery Drivers who take pride in providing excellent service & enjoy being out on the road. In this role you’ll be delivering shopping & connecting directly with customers as the face of Iceland.
In This Role
- Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling)
- Always adhere to safe driving practises
- Complete van checks
- Ensure food arrives to the customer in the best condition
- Provide excellent customer service
- Lend a hand in store when required
- Be able to work independently & manage your time efficiently
- Flexibility to work shifts, the patterns can vary between 6am & 11pm
Apply If You
- Have a full driving license (held for at least 3 years and have no more than 6 points)
- Are positive, friendly & passionate about providing a good customer experience
- Are punctual & can work well to deadlines
- Can demonstrate a strong awareness of road safety
What To Expect From Us
- A 15% discount card
- Minimum 28 days holiday (including Bank Holidays), increasing with service
- Christmas vouchers
- Refer a friend scheme
- Long service awards
- Christmas savings scheme
- Recognition and rewards for exceptional customer service
- Option to join a health care plan
- Grocery Aid for free and confidential, financial, emotional and practical support
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Retail
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Home Delivery Driver employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Delivery Driver
✨Tip Number 1
Familiarise yourself with the local area where you'll be delivering. Knowing the streets and shortcuts can help you navigate efficiently, which is crucial for a Home Delivery Driver role.
✨Tip Number 2
Brush up on your customer service skills. As the face of Iceland, you'll need to connect with customers positively, so practice how to handle different situations and maintain a friendly demeanour.
✨Tip Number 3
Be prepared to demonstrate your teamwork abilities. Since you'll be helping out in-store when needed, think of examples from past experiences where you've successfully worked as part of a team.
✨Tip Number 4
Show your enthusiasm for the role during any interactions. Employers love candidates who are genuinely excited about the job, so let your passion for driving and customer service shine through.
We think you need these skills to ace Home Delivery Driver
Some tips for your application 🫡
Highlight Your Driving Experience: Make sure to emphasise your driving experience in your CV and cover letter. Mention how long you've held your driving licence and any relevant driving roles you've had, especially if they involved customer interaction.
Showcase Customer Service Skills: Since the role involves direct interaction with customers, highlight any previous experience in customer service. Use specific examples to demonstrate your ability to provide exceptional service and handle challenging situations.
Tailor Your Application: Customise your CV and cover letter to reflect the specific requirements of the Home Delivery Driver role at Iceland Foods. Mention your ability to work as part of a team and your willingness to assist with other store operations when needed.
Proofread Your Application: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Iceland Foods
✨Show Your Customer Service Skills
As a Home Delivery Driver, you'll be the face of Iceland Foods. Make sure to highlight your previous customer service experience and how you handle different situations with customers. Share specific examples that demonstrate your ability to connect with people.
✨Demonstrate Team Spirit
This role requires you to be a team player. Be prepared to discuss how you've worked collaboratively in past jobs, especially in high-pressure situations. Mention any experiences where you helped out beyond your usual duties, like jumping on the checkout or assisting colleagues.
✨Be Ready for the Open Road
Since this job involves driving, it's important to express your enthusiasm for being on the road. Talk about your driving experience, your understanding of road safety, and how you manage your time effectively while delivering goods.
✨Prepare for Flexibility
Shifts can start early and finish late, so show that you're adaptable. Discuss your availability and willingness to work varied hours. This will demonstrate your commitment to the role and your understanding of the demands of the job.
