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- Tasks: Manage administrative tasks, assist with VIP reservations, and support the Sales & Events Team.
- Company: Join Delta Hotels by Marriott Birmingham, a leader in hospitality known for exceptional guest experiences.
- Benefits: Enjoy free meals, uniform provided, discounts on hotel stays, pension scheme, and career development opportunities.
- Why this job: Be part of a dynamic team that values respect, kindness, and personal growth in a vibrant environment.
- Qualifications: High school diploma or equivalent and at least 1 year of customer service experience required.
- Other info: This is an entry-level, full-time position with opportunities for internal transfers within Marriott's global network.
The predicted salary is between 26000 - 30000 £ per year.
Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world\’s leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.
What is in it for you: In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:
- Free Meals on Duty: Enjoy complimentary meals while at work.
- Uniform Provided: A professional uniform is supplied for all employees.
- Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
- Pension Scheme: Participation in The People’s Pension.
- Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
- Career Development: Opportunities for career growth and internal transfers within Marriott\’s global network.
- Training and Development: Access to training programs to enhance your skills and advance your career.
Responsibilities: Here\’s what your journey with us entails:
- Manage administrative tasks within the office – replying to emails, research potential business opportunities and sharing them with the Sales Team for follow up.
- Assist the team with VIP bedroom reservations as well as ensuring all appropriate alerts, traces and amenities are assigned.
- Assist the team when VIP FAM & Site Visits are due in by putting together sales packs and hotel gift bags
- Works with the Sales & Events Team to ensure all projects as assigned are completed with the highest degree of attention and keep to deadlines as set.
- Act as a resource for other hotel departments and key stakeholders when a request for brochures or sales information is requested.
- Use MGS, Marsha, Opera and internal programs to produce reports as and when required and requested.
- Keep apprised of hotel developments and ensure all collateral and correspondence is kept up-to-date.
- Effectively develop relationships with key internal and external stakeholders.
- Create contracts as required for Corporate, FIT and Group proposals.
- Effectively communicate all key information from Sales & Events Team to the hotel and key stakeholders.
- Follow all hotel and company processes and procedures.
Safety and Company Policies:
- Follow all company and safety and security policies and procedures.
- Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
- Complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information.
- Communicate with others using clear and professional language.
- Develop and maintain positive working relationships with others.
- Support the team to reach common goals.
- Listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards.
Note: This above description is not intended to establish a total definition of the job, but an outline of the duties.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year of related work experience in a customer service role.
Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott! #J-18808-Ljbffr
SALES AND EVENTS COORDINATOR employer: Delta Hotels by Marriott Birmingham
Contact Detail:
Delta Hotels by Marriott Birmingham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SALES AND EVENTS COORDINATOR
✨Tip Number 1
Familiarise yourself with Delta Hotels and Marriott's brand values. Understanding their commitment to exceptional hospitality will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current employees or alumni who have worked in similar roles. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences that demonstrate your customer service skills and ability to manage events. Tailoring your stories to reflect the responsibilities listed in the job description will make a strong impression.
✨Tip Number 4
Stay updated on the latest trends in the hospitality industry, especially regarding event management. Showing that you are knowledgeable about current practices can set you apart from other candidates.
We think you need these skills to ace SALES AND EVENTS COORDINATOR
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and event coordination. Use keywords from the job description to demonstrate that you meet the qualifications.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to create memorable experiences. Mention specific skills that align with the responsibilities listed in the job description.
Showcase Relevant Experience: In your application, emphasise any previous roles where you managed administrative tasks, coordinated events, or worked with sales teams. Provide examples of how you contributed to team success.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Delta Hotels by Marriott Birmingham
✨Research the Company
Before your interview, take some time to learn about Delta Hotels by Marriott Birmingham. Understand their values, mission, and what sets them apart in the hospitality industry. This knowledge will help you tailor your answers and show genuine interest.
✨Showcase Your Customer Service Skills
As a Sales and Events Coordinator, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a client or resolved a challenging situation. This will demonstrate your ability to handle the demands of the role.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations related to sales and events coordination. Think through potential scenarios, such as managing VIP reservations or dealing with last-minute changes, and outline your approach to these challenges.
✨Dress Professionally
First impressions matter! Make sure to dress in professional attire that aligns with the hospitality industry. A polished appearance will reflect your understanding of the company culture and your commitment to professionalism.
