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- Tasks: Engage with customers, provide product advice, and maintain store standards.
- Company: Join Tile Giant, a leading retailer in tiles and accessories, committed to quality service.
- Benefits: Enjoy a competitive salary, bonuses, training, and perks like a birthday day off and staff discounts.
- Why this job: Be the face of our brand, make a difference, and thrive in a dynamic, supportive environment.
- Qualifications: Passion for customer service, strong communication skills, and ability to handle manual tasks required.
- Other info: Full training provided; must be physically fit for heavy lifting.
The predicted salary is between 20000 - 28000 £ per year.
Join to apply for the Sales Advisor role at Managing Authority OP Transport Infrastructure, Environment and Sustainable Growth
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Join to apply for the Sales Advisor role at Managing Authority OP Transport Infrastructure, Environment and Sustainable Growth
Hours of Work – 38 hours per week on a rota to cover the store opening hours of Monday to Friday 8am to 6pm Saturday 9am to 6pm and Sunday is 10am to 4pm. You will work 5 days out of 7.
Salary: – up to c£24,193.24 basic plus store bonus scheme dependent upon the store sales performance. Current annual average sales bonus earnings are around £2000.
Having recently undergone an exciting business transformation, and with new owners focusing on investment, driving sales and brand awareness, Tile Giant is looking for new colleagues to join us as a Branch Sales Advisor at our Cambridge Store.
Serving our retail and trade customers from over 50 stores across the UK and through web sales, we offer a range of tiles from ceramic and porcelain to natural stone and mosaics, plus tiling accessories. We pride ourselves on providing quality customer service and in-depth product knowledge, whilst being at the forefront of trend-setting designs and decorative fashion.
The role of Branch Sales Advisor is integral to our business. You are the face of Tile Giant, welcoming customers in store, you have the power to make a difference to our success . Tile Giant relies on excellent customer service, therefore our Branch Sales Advisors must be willing to go the extra mile, understand what excellent customer service is and above all hold a passion for high standards. You will be provided with full training on our products, giving you the knowledge and skills to do your role well.
No day is the same here, are you ready for a new challenge?
Main Duties Include
Serving customers both retail and trade
Advising customers on products
Stock replenishment
Taking deliveries
Maintaining shop standards are aesthetically pleasing to the eye
Adhering with Health and Safety policy and procedure
NB This role requires a degree of heavy lifting. Tile Giant have a duty of care towards ensuring all employees are kept safe during work hours, however employees also have a duty of care and responsibility to ensure they take care of their own Health and Safety. Therefore, it is a requirement that a person should be physically fit to carry out heavy loads and manual handling tasks
We Are Excited To Hear From You If You
Are passionate about delivering a high standard of customer service
Love talking to and learning from customers
Able to build positive and effective professional relationships
Hold an excellent work ethic and communication skills
A commitment and drive to go the extra mile
A can-do attitude
Have a warm, friendly and approachable personality
Have an ability to carry out manual handling duties up to 25kg
Can be independent and flexible
Prepared to learn all about the products and the different dimensions we offer, how the products should be used and demonstrate them in store to customers
Able to work weekends and bank holidays as required
What We Give You
Ability to earn extra every month for every sale made through our team commission scheme.
A comprehensive induction
Further Training and Continued Professional Development
Birthday day off
30 days annual leave inclusive of bank holidays
Long service awards
Pension through The Peoples Pension
Death in Service benefit of 3 x your salary
Enhanced family leave
Enhanced sick leave
On site parking
Staff discount
PPE provided ( Steel Toe Cap boots, Gloves and uniform)
Salary
£24,193.24
Hours
38
Contract type
Permanent
Location
Cambridge
Attachments
LNKD1_UKTJ
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Industries
Marketing Services
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Sales Advisor employer: Managing Authority OP Transport Infrastructure, Environment and Sustainable Growth
Contact Detail:
Managing Authority OP Transport Infrastructure, Environment and Sustainable Growth Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with Tile Giant's product range before your interview. Knowing the difference between ceramic, porcelain, and natural stone tiles will show your commitment and enthusiasm for the role.
✨Tip Number 2
Demonstrate your customer service skills by preparing examples of how you've gone the extra mile for customers in previous roles. This will highlight your ability to meet the high standards expected at Tile Giant.
✨Tip Number 3
Be ready to discuss your flexibility and willingness to work weekends and bank holidays. Showing that you're adaptable will make you a more attractive candidate for the Sales Advisor position.
✨Tip Number 4
Prepare questions about the company's recent transformation and future goals. This shows your interest in the business and helps you understand how you can contribute to their success.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Sales Advisor position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Customer Service Skills: Since excellent customer service is crucial for this role, make sure to provide specific examples of how you've delivered high-quality service in previous positions. Use metrics or feedback to demonstrate your impact.
Show Enthusiasm for the Brand: Express your passion for Tile Giant and its products in your application. Mention any relevant experience you have with tiles or home improvement, and convey your eagerness to learn more about their offerings.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for a Sales Advisor.
How to prepare for a job interview at Managing Authority OP Transport Infrastructure, Environment and Sustainable Growth
✨Show Your Passion for Customer Service
Tile Giant values excellent customer service, so be sure to express your enthusiasm for helping customers. Share examples of how you've gone the extra mile in previous roles to ensure customer satisfaction.
✨Demonstrate Product Knowledge
While you will receive training, showing that you have researched Tile Giant's products can set you apart. Familiarise yourself with different types of tiles and accessories they offer, and be ready to discuss how these products can meet customer needs.
✨Highlight Your Communication Skills
Effective communication is key in a sales role. Prepare to discuss how you build relationships with customers and colleagues. Use specific examples to illustrate your ability to connect with people and convey information clearly.
✨Prepare for Physical Demands
Since the role involves manual handling, be ready to discuss your physical fitness and any relevant experience. Mention your ability to handle heavy loads and your understanding of health and safety practices in a retail environment.
