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For Companies At a Glance
- Tasks: Assist with tool delivery, customer service, and equipment maintenance in a dynamic environment.
- Company: Jewson is a leading building materials distributor in Northern Europe, known for exceptional service.
- Benefits: Enjoy competitive pay, generous holiday, staff discounts, and health benefits including online GP access.
- Why this job: Join a friendly team, gain valuable skills, and enjoy career growth in a fast-paced role.
- Qualifications: Must have a UK manual driving license and experience in customer service; tool hire experience is a plus.
- Other info: Flexible hours available; supportive recruitment process for all applicants.
The predicted salary is between 24000 - 33600 £ per year.
Are you based in the DARLINGTON area?
Do you have an interest in tools and plant machinery?
Do you have delivery driving experience?
Do you have a passion for working with people and enjoy a fast paced and varied role?
Jewson, a leading building materials distributor in Northern Europe, is on the hunt for a Tool Hire Assistant to the Tool Hire Department in our Darlington branch, who is as passionate about great service as we are!
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).
Hours: 7:30am–5pm Monday to Friday and every 2nd Saturday 8am-12pm
Location: Jewson, Valley Street North, Darlington DL1 1LF
Key Responsibilities
This is a varied role covering delivery and collection of the equipment we hire, customer service in branch at the hire desk and basic cleaning and maintenance of the hire equipment. We provide extensive training for anyone joining our tool hire team so you can hit the ground running.
- Delivery and collection of hire tools and equipment using a 3.5t vehicle (often with trailer attachment), talking customers through how to operate them on site
- Carry out basic maintenance and cleaning of our tool hire equipment in the branch workshop
- Develop great relationships with new and existing customers, understanding their needs, and providing advice and solutions so that you can deliver the best experience possible
- Use our in-house systems to process customer hires at the hire desk, organise delivery and collection of equipment, keeping customers updated throughout their journey
- Working according to Health & Safety compliance
What’s in it for you?
- Competitive salary and discretionary bonus
- A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
- Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support
- Generous employee discounts
- Access to discounts with hundreds of your favourite high street and online retailers
- Retirement savings plan
- Life assurance
- Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child
Required Skills And Experience
- UK manual driving license, held for 1 year minimum, no more than 6 points
- Previous industry experience would be beneficial (tool/plant hire)
- Comfortable in a role involving multi drop deliveries
- Experience in a customer facing role with a positive and flexible attitude
Why STARK?
At Jewson, we\’re proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We\’re a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you\’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
What\’s next…
If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. #J-18808-Ljbffr
Tool Hire Assistant employer: Stark Building Materials UK
Contact Detail:
Stark Building Materials UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tool Hire Assistant
✨Tip Number 1
Familiarise yourself with the tools and equipment commonly used in the industry. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight any previous customer service experience you have. Being able to connect with customers and provide excellent service is crucial for this position, so be ready to share relevant examples.
✨Tip Number 3
Prepare to discuss your driving experience, especially if you've handled multi-drop deliveries before. This will show that you're capable of managing the logistics involved in the role.
✨Tip Number 4
Research Jewson and their values. Understanding the company culture and what they stand for will help you align your answers during the interview and show that you're a good fit for their team.
We think you need these skills to ace Tool Hire Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Tool Hire Assistant position. Tailor your application to highlight relevant experiences that match these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your driving experience, customer service skills, and any previous work in tool or plant hire. Use bullet points for clarity and focus on achievements that demonstrate your suitability for the role.
Write a Compelling Cover Letter: In your cover letter, express your passion for tools and machinery, and your enthusiasm for providing excellent customer service. Mention specific examples of how you've successfully interacted with customers or handled deliveries in the past.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in customer-facing roles.
How to prepare for a job interview at Stark Building Materials UK
✨Know Your Tools
Familiarise yourself with the types of tools and equipment that Jewson hires out. Being able to discuss their features and uses will show your genuine interest in the role and help you connect with the interviewers.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled difficult situations or went above and beyond to meet customer needs, as this role heavily involves interacting with clients.
✨Showcase Your Driving Experience
Since delivery driving is a key part of the job, be ready to talk about your driving experience. Mention any relevant qualifications or experiences that demonstrate your ability to handle multi-drop deliveries safely and efficiently.
✨Emphasise Teamwork and Flexibility
Jewson values a collaborative team environment. Share instances where you worked well in a team or adapted to changing circumstances, showcasing your flexibility and willingness to contribute positively to the workplace.
