Service Advisor

Service Advisor

Bolton Full-Time 22800 - 28800 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the first point of contact for customers and ensure exceptional service.
  • Company: Join a prestigious motor dealership known as the best employer in the North West.
  • Benefits: Enjoy a competitive salary with opportunities for bonuses and a supportive work environment.
  • Why this job: Gain valuable experience in customer service while working in a dynamic automotive setting.
  • Qualifications: Previous experience in a customer service role, ideally within a prestige dealership, is required.
  • Other info: Full-time position with Monday to Friday hours and occasional Saturday shifts.

The predicted salary is between 22800 - 28800 £ per year.

Join to apply for the Service Advisor role at Intoloop.

Franchised Motor Dealership – Bolton.

Are you a people focused Service Advisor who loves delivering excellent customer service and enjoys working in a busy, rewarding environment? We’re looking for an experienced Service Advisor to join a well established dealership in Bolton. You’ll be the key link between customers and the workshop, ensuring every visit runs smoothly.

What’s On Offer

  • £28,500 basic salary plus realistic £9,000 bonus potential
  • Extra earnings through service plan sales
  • Regular incentives for upselling and performance
  • Supportive, friendly team with genuine career progression opportunities

Working Hours

Monday to Friday: 8:00 am – 5:30 pm | Saturdays 1 in 3 8:30 am – 12:30 pm

About You

  • Previous experience as a Service Advisor
  • Strong communication and customer service skills
  • Organised, proactive, and confident handling multiple tasks
  • A team player who takes pride in going the extra mile for customers

If you\’re ready to take the next step in your career and join a dealership that rewards effort and performance, we\’d love to hear from you.

Seniority Level

Mid-Senior level

Employment Type

Full‑time

Job Function

Customer Service

Industries

Administrative and Support Services

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Service Advisor employer: Intoloop

Intoloop is renowned as the best motor trade employer in the North West, offering a vibrant work culture that prioritises exceptional customer service and employee satisfaction. With competitive salaries and opportunities for professional growth, employees are encouraged to develop their skills in a supportive environment, making it an ideal place for those seeking a rewarding career in the automotive industry.
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Contact Detail:

Intoloop Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Advisor

✨Tip Number 1

Familiarise yourself with the specific services and products offered by the prestige dealership. Understanding their unique selling points will help you engage more effectively with customers and demonstrate your knowledge during the interview.

✨Tip Number 2

Brush up on your customer service skills, particularly in handling complaints and upselling. Being able to showcase your ability to provide exceptional customer experiences will set you apart from other candidates.

✨Tip Number 3

Network within the automotive industry, especially with professionals who have experience in prestige dealerships. They can provide valuable insights and may even refer you to the position, increasing your chances of landing the job.

✨Tip Number 4

Prepare for potential interview questions by practising responses that highlight your previous experience as a Service Advisor. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.

We think you need these skills to ace Service Advisor

Customer Service Skills
Communication Skills
Problem-Solving Skills
Sales Skills
Attention to Detail
Time Management
Technical Knowledge of Vehicles
Relationship Building
Organisational Skills
Follow-Up Skills
Negotiation Skills
Teamwork
Adaptability
Conflict Resolution

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience as a Service Advisor, especially in a prestige dealership. Use keywords from the job description to demonstrate that you meet the requirements.

Craft a Compelling Cover Letter: Write a cover letter that showcases your customer service skills and experience. Mention specific examples of how you've delivered exceptional customer service in previous roles.

Highlight Communication Skills: Since the role involves liaising with customers, emphasise your communication skills in both your CV and cover letter. Provide examples of how you've effectively communicated with clients in the past.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Intoloop

✨Know the Company

Before your interview, take some time to research Intoloop and their values. Understanding their reputation as a top motor trade employer in the North West will help you align your answers with what they value in a Service Advisor.

✨Showcase Your Customer Service Skills

As a Service Advisor, exceptional customer service is key. Prepare examples from your past experiences where you successfully handled customer inquiries or resolved issues, demonstrating your ability to provide a great customer experience.

✨Familiarise Yourself with the Role

Review the job description thoroughly and be ready to discuss how your previous experience aligns with the responsibilities of checking vehicles in and out, liaising with customers, and promoting additional services.

✨Prepare Questions

Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, company culture, and expectations for the Service Advisor role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Service Advisor
Intoloop
Location: Bolton
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  • Service Advisor

    Bolton
    Full-Time
    22800 - 28800 £ / year (est.)
  • I

    Intoloop

    50-100
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