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For Companies At a Glance
- Tasks: Meet and greet customers, design inspiring kitchens and bedrooms, and manage the Wren journey.
- Company: Join Wren, a leading kitchen and bedroom retailer known for creativity and customer satisfaction.
- Benefits: Enjoy uncapped commission, world-class training, staff discounts, and life assurance after two years.
- Why this job: Be part of a dynamic team that values creativity and offers excellent earning potential.
- Qualifications: Sales experience is a plus; a creative mindset and commitment to customer satisfaction are essential.
- Other info: Flexible shifts, including evenings and weekends, to fit your schedule.
The predicted salary is between 23920 - 50000 £ per year.
About the Role
We’re looking for a Retail Sales Designer to join our team in the Gateshead Showroom. You’ll be responsible for meeting and greeting our customers, producing inspirational kitchen and bedroom designs and managing the end‑to‑end Wren journey. Kitchen or bedroom design experience is not essential, just a target driven, pro‑active approach. This role offers 40 hours per week with a basic salary of £25,400 plus uncapped commission, OTE £50k.
What Wren Offers
- World‑class training on our products, systems and sales process, including one week residential training at our Academy in Barton‑upon‑Humber.
- Uncapped earning potential.
- Commission paid during annual leave.
- Eye care vouchers.
- EE discount.
- Refer a friend scheme.
- Fantastic business‑wide opportunities.
- Staff discount after your first year with us.
Main Responsibilities
- Inspire customers with creative kitchen and bedroom designs that convert into sales.
- Promote additional products and services including financial options and installation.
- Follow up all customer enquiries in a timely manner.
- Ensure customers enjoy a world‑class journey from start to finish.
- Maintain an accurate and up‑to‑date order bank, keeping in touch with each and every customer.
In addition to any other duties, as a responsible person you must ensure that you have read, understood and adhere to policies and procedures relating to Health and Safety, and your responsibilities located in the Integrated Management System (IMS) Responsibilities document.
About You
Desired Skills and Knowledge
- Previous experience working to sales targets in a retail environment is desirable.
- A creative mindset with an eye for detail.
- A commitment to customer satisfaction.
- Availability to work shifts, including some evenings and weekends.
Applicants for this role who are offered employment will be subject to a basic criminal record check from the Disclosure & Barring Service before the appointment is confirmed. However, a criminal record will not necessarily disqualify a candidate. Each case will be assessed individually, taking into account the nature of the offence and its relevance to the role applied for.
At Wren we’re passionate about all things kitchens, and now bedrooms too! We’re already the largest kitchen retailer in the UK and we’ve expanded into the USA too. We’re a business that simply doesn’t stand still! As well as world‑class training on our products, systems and sales processes, you’ll enjoy working in an industry‑leading workplace for a business that’s twice been voted the UK’s Number 1 Place to Work on Indeed. That’s on top of amazing benefits including uncapped commission and exceptional opportunities to progress your career across our company.
Seniority Level
Entry level
Employment type
Full‑time
Job function
Design, Art/Creative, and Information Technology
Industries
Furniture and Home Furnishings Manufacturing
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Retail Sales Designer employer: Wren Kitchens
Contact Detail:
Wren Kitchens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Designer
✨Tip Number 1
Familiarise yourself with the latest kitchen and bedroom design trends. This will not only help you inspire customers but also demonstrate your passion for the role during interviews.
✨Tip Number 2
Practice your customer interaction skills. Since you'll be meeting and greeting customers, role-playing different scenarios can help you feel more confident and prepared to provide a world-class experience.
✨Tip Number 3
Research Wren's products and services thoroughly. Understanding what you’ll be selling will allow you to promote additional products effectively and answer customer inquiries with confidence.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable in tailoring your approach during the application process.
We think you need these skills to ace Retail Sales Designer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in retail or sales, even if it's not directly related to kitchen or bedroom design. Emphasise your target-driven approach and any customer service skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention your creative mindset and how you can inspire customers with innovative designs. Relate your previous experiences to the responsibilities outlined in the job description.
Showcase Your Customer Service Skills: In your application, provide examples of how you've successfully managed customer interactions in the past. Highlight your ability to follow up on inquiries and ensure customer satisfaction, as these are key aspects of the role.
Research Wren: Familiarise yourself with Wren's products and services. Understanding their offerings will help you demonstrate your knowledge and passion for the brand during the application process.
How to prepare for a job interview at Wren Kitchens
✨Showcase Your Creativity
As a Retail Sales Designer, creativity is key. Prepare to discuss your design ideas and how you can inspire customers with unique kitchen and bedroom concepts. Bring along a portfolio or examples of your previous work, even if it's just personal projects.
✨Understand the Sales Process
Familiarise yourself with the sales process, especially in a retail environment. Be ready to explain how you would approach meeting sales targets and converting customer inquiries into sales. Highlight any relevant experience you have, even if it’s from different sectors.
✨Demonstrate Customer Focus
The role requires a commitment to customer satisfaction. Prepare examples of how you've gone above and beyond for customers in the past. Show that you understand the importance of a world-class customer journey and how you would ensure this at Wren.
✨Be Proactive and Target-Driven
Since a target-driven approach is essential, come prepared to discuss how you stay motivated and achieve your goals. Share specific instances where you met or exceeded targets, and express your enthusiasm for working in a fast-paced retail environment.
