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- Tasks: Support pets' wellbeing and assist the clinical team in a vibrant veterinary environment.
- Company: Join PDSA, the UK's leading veterinary charity dedicated to improving pets' lives.
- Benefits: Enjoy flexible working arrangements and a family-friendly workplace culture.
- Why this job: Kickstart your veterinary career while making a real difference in pets' lives.
- Qualifications: Must have a Veterinary Care Assistant Level 2 diploma and be at least 18 years old.
- Other info: Based in Glasgow, this role offers both full and part-time hours.
The predicted salary is between 20000 - 30000 ÂŁ per year.
Make a difference every day with PDSA
About Us
Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship.
We’re now on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together, we’ll build a stronger organisation to ensure our services help those who need us most for the next hundred years.
If you’re ready to make a real difference and be part of a team that’s creating positive change, we want you to join us. Let’s build a brighter future for pets and their owners, together.
About you
We’re looking for a Veterinary Care Assistant to join our friendly team at Shamrock Street, Glasgow. You’ll be committed to providing a high standard of customer service and clinical care, promoting pet wellbeing and supporting the wider clinical team. You’ll enjoy working in a busy, purpose‑led environment where you can make a real difference to pets and owners who really need our help.
In this role, you’ll support the hospital team in all aspects of day‑to‑day care. You’ll help maintain a clean, safe and hygienic environment at all times, assist with animal handling, work on reception when needed and provide hands‑on support to our Veterinary Nurses and Veterinary Surgeons. You’ll also be comfortable talking to clients about appropriate financial contributions, always with empathy and professionalism. Depending on the needs of the hospital, you may work full‑time or part‑time hours, and this role offers an excellent starting point if you’re looking to build a career within veterinary practice.
You’ll have a Veterinary Care Assistant Level 2 diploma (or equivalent) and be highly self‑motivated, with good customer service skills and a caring, practical approach. You’ll be at least 18 years old due to the varied shift pattern, and you’ll be organised, reliable and happy to work as part of a supportive team.
Above all, you’ll be passionate about animal welfare and keen to learn, grow and contribute to the valuable work PDSA does in the local community.
About the hospital
Shamrock Street, Glasgow is a highly collaborative, effective hospital, a great place for teamwork, case discussion and shared learning. Our teams have varied clinical interests, giving you access to a wide pool of knowledge and experience when discussing cases and treatment plans.
Our Pet Hospitals are modern and well‑equipped and include separate dog and cat kennelling facilities, in‑house radiography, ultrasound, endoscopy, piped gases and extensive orthopaedic equipment.
Rewards, support and benefits
We’re really passionate about being a great place to work, somewhere people feel proud of what they do, connected to a meaningful purpose, and able to make a genuine difference every day. Our teams are collaborative and supportive, and we encourage everyone to bring their ideas, individuality and passion for pets to work with them.
As well as a rewarding role and a positive, people‑focused culture, we also offer a wide range of benefits, including:
- Flexible working options to support your work–life balance and individual circumstances.
- 25 days’ holiday plus Bank Holidays.
- Three paid special days off: Volunteering Day, Celebration Day and Wellbeing Day annually.
- Generous pension options, with PDSA contributions starting at 5% and rising to 10%.
- Life assurance providing four times your annual salary for added peace of mind.
- AXA Health Employee Assistance Programme, with 24/7 wellbeing support.
- Retail, holiday and lifestyle discounts available through our staff Fetch benefits platform.
- Enhanced maternity, paternity and adoption leave to support you and your family.
- 15% discount on PDSA Pet Insurance plus access to staff veterinary services.
To apply for this role, click Apply Now at the top of the page, create a candidate account and complete our simple application form.
PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.
If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks.
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Veterinary Care Assistant employer: PDSA
Contact Detail:
PDSA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Care Assistant
✨Tip Number 1
Familiarise yourself with the PDSA's mission and values. Understanding their commitment to pet welfare and community service will help you align your responses during interviews, showing that you're genuinely passionate about their work.
✨Tip Number 2
Gain some hands-on experience with animals, whether through volunteering at a local shelter or assisting in a veterinary practice. This practical knowledge will not only boost your confidence but also demonstrate your commitment to animal care.
✨Tip Number 3
Network with professionals in the veterinary field. Attend local events or join online forums where you can connect with current Veterinary Care Assistants or veterinary staff. They can provide insights and tips that could give you an edge in your application.
✨Tip Number 4
Prepare for potential interview questions by practising scenarios related to customer service and animal handling. Being able to articulate how you would handle specific situations will showcase your readiness for the role.
We think you need these skills to ace Veterinary Care Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Veterinary Care Assistant position. Highlight how your skills and experiences align with the role.
Tailor Your CV: Customise your CV to reflect relevant experience, particularly in customer service and animal care. Include your Veterinary Care Assistant Level 2 diploma prominently, as it is a key requirement.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for animal welfare and your motivation to work with pets and people. Mention specific examples of your previous experience that demonstrate your suitability for the role.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at PDSA
✨Show Your Passion for Animal Care
Make sure to express your genuine love for animals during the interview. Share any personal experiences you have with pets or previous roles that highlight your commitment to animal welfare.
✨Demonstrate Customer Service Skills
Since the role involves interacting with pet owners, be prepared to discuss how you would handle various customer service scenarios. Think of examples where you've successfully resolved issues or provided excellent service in the past.
✨Familiarise Yourself with the Role
Read up on the responsibilities of a Veterinary Care Assistant and understand what the day-to-day tasks involve. This will help you answer questions confidently and show that you're serious about the position.
✨Prepare Questions for the Interviewers
Have a few thoughtful questions ready to ask the interviewers about the team, the hospital's approach to pet care, or opportunities for professional development. This shows your interest in the role and helps you assess if it's the right fit for you.
