At a Glance
- Tasks: As a Porter, you'll keep public areas tidy and assist with customer requests.
- Company: Join ESS, part of Compass Group, supporting Defence and Government services across the UK.
- Benefits: Enjoy a full-time role with opportunities for career progression and a supportive work culture.
- Why this job: Be part of a team that values individuality and excellent customer service in a dynamic environment.
- Qualifications: We're looking for adaptable communicators with a passion for customer care and reliability.
- Other info: This role is contracted for 50 weeks a year, perfect for those seeking stability.
The predicted salary is between 24000 - 36000 £ per year.
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Join to apply for the Porter role at ESS – Defence, Energy and Government Services
We\’re currently recruiting a dedicated Porter to help ensure the smooth running of operations at Defence on a full time basis, contracted to 37.5 hours per week.
As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Please note: This role is contracted to 50 weeks per year
Could you bring your spark to Defence? Here\’s what you need to know before applying:
Your Key Responsibilities Will Include
- Assisting in keeping the lobby and other public areas clean and tidy
- Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
- Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
- Responding to customer requests where required
- Running errands
- Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints
Our Ideal Porter Will
- Be adaptable and easily embrace changing priorities
- Be a brilliant communicator and easily build relationships
- Have experience delivering high quality customer care
- Take initiative and make decisions that are right for our customers
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Job Reference: com/1507/95544001/52698181/BU #Defence
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
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Porter employer: ESS – Defence, Energy and Government Services
Contact Detail:
ESS – Defence, Energy and Government Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porter
✨Tip Number 1
Familiarise yourself with the specific duties of a Porter at ESS. Understanding the key responsibilities, such as maintaining cleanliness and assisting other staff, will help you demonstrate your knowledge during any interviews or discussions.
✨Tip Number 2
Showcase your customer service skills by preparing examples from previous experiences where you went above and beyond for customers. This will highlight your ability to deliver high-quality care, which is crucial for this role.
✨Tip Number 3
Network with current or former employees of ESS to gain insights into the company culture and expectations. This can provide you with valuable information that you can use to tailor your approach when applying.
✨Tip Number 4
Prepare to discuss how you handle pressure and adapt to changing priorities. The role requires flexibility, so having concrete examples ready will show that you are well-suited for the fast-paced environment.
We think you need these skills to ace Porter
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and skills required for the Porter position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service, adaptability, and communication skills. Use bullet points for clarity and focus on achievements that demonstrate your ability to excel in a Porter role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have provided excellent customer care in previous positions and how you can contribute to the team at ESS.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Porter role.
How to prepare for a job interview at ESS – Defence, Energy and Government Services
✨Show Your Customer Service Skills
As a Porter, you'll be interacting with customers regularly. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your ability to handle requests and resolve issues effectively.
✨Demonstrate Adaptability
The role requires you to embrace changing priorities. During the interview, discuss situations where you've had to adapt quickly to new tasks or challenges. This will show that you're flexible and ready for the dynamic environment.
✨Communicate Clearly
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. You might be asked to explain how you would handle specific scenarios, so think about your responses in advance.
✨Emphasise Reliability and Timekeeping
Being punctual and reliable is crucial for a Porter. Share any experiences that demonstrate your strong timekeeping skills and reliability. This will reassure the interviewer that you can be counted on to maintain high standards.