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- Tasks: Join our team to serve delicious food and provide top-notch customer service.
- Company: Moto Hospitality is transforming the UK's rest stop experience with Greggs' beloved products.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, weekly pay, and enhanced benefits.
- Why this job: Be part of a fun team, learn new skills, and make a real impact on customers' journeys.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Check transport access before applying, as some locations may have limited public transport.
£14.35 per hour includes nightshift premium.
Address: Wetherby Services, A1(M) Junction 46, Wetherby LS22 5GT
Joining Moto is easy. We’re not seeking colleagues with years of customer service experience in hospitality or retail; we’re just looking for enthusiastic people to be part of our amazing team, delivering Greggs\’ much-loved sausage rolls, baked goods, and exceptional customer service as we transform the UK’s rest stop experience.
Don’t worry about the skills; we’ll teach you everything you need to know.
What we offer our Team Members:
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more… so nothing has to COSTA a fortune at work.
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What you will be doing as a Team Member:
- Maintaining stock levels by replenishing displays and fridges
- Preparing a range of fresh wraps, sandwiches, and baguettes ready for store opening
- Ensuring all products are of a high standard and kept well stocked for peak periods
- Preparing hot food and refreshments
- Serving customers in a timely manner
- Providing exceptional customer service
- Handling customer enquiries
- Operating tills and processing orders
- Maintaining standards around product quality and store cleanliness
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
Similar roles might include crew member, team member, retail assistant, or customer service assistant. You might even be looking for a career change as a carer, cleaner, or warehouse assistant. We’d love to hear from you!
Hourly rates of pay may differ for under 18s.
Where our customer’s journey pauses, yours just begins.
Apply today!
*Please note internally this role is called Customer Service Assistant.*
Annual bonus scheme equivalent to 1 week\’s salary based on the average hours worked (define period).
Want to know what it\’s like to work for us? Find out from our colleague Luca. #J-18808-Ljbffr
Nights Team Member - Greggs employer: Moto Hospitality
Contact Detail:
Moto Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nights Team Member - Greggs
✨Tip Number 1
Show your enthusiasm! When you apply for the Nights Team Member role at Greggs, make sure to convey your excitement about working in a team and providing great customer service. Employers love candidates who are genuinely interested in the job.
✨Tip Number 2
Familiarise yourself with Greggs' products. Knowing their menu, especially popular items like sausage rolls and baked goods, can help you stand out during any informal discussions or interviews. It shows you're proactive and ready to engage with customers.
✨Tip Number 3
Be prepared to discuss your availability. Since this is a night shift position, be clear about your flexibility and willingness to work during those hours. This will demonstrate your commitment to the role and help ease any concerns they may have.
✨Tip Number 4
Network with current employees if possible. If you know anyone working at Moto Hospitality or Greggs, reach out to them for insights about the company culture and tips on what they look for in a candidate. Personal connections can often give you an edge.
We think you need these skills to ace Nights Team Member - Greggs
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what Moto Hospitality is looking for in a Nights Team Member. Focus on the key responsibilities and skills mentioned, such as customer service and food preparation.
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it's not directly in hospitality. Emphasise your enthusiasm and willingness to learn, as these are key traits they are looking for.
Craft a Strong Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention why you want to work at Moto Hospitality and how you can contribute to their team, especially in delivering exceptional customer service.
Check Your Application: Before submitting, double-check your application for any spelling or grammatical errors. Ensure all required documents are included and that your contact information is correct.
How to prepare for a job interview at Moto Hospitality
✨Show Your Enthusiasm
Since Greggs is looking for enthusiastic individuals, make sure to express your excitement about the role. Share why you want to be part of their team and how you can contribute to creating a positive customer experience.
✨Highlight Your Team Spirit
As a Nights Team Member, you'll be working closely with others. Emphasise your ability to work well in a team and share examples of how you've collaborated with colleagues in the past, even if it's from different job experiences.
✨Prepare for Customer Service Scenarios
Even though no prior experience is required, it’s good to prepare for questions about customer service. Think of situations where you’ve dealt with customers or resolved issues, and be ready to discuss how you handled them.
✨Ask Questions About the Role
Demonstrate your interest by asking thoughtful questions about the role and the company. Inquire about training opportunities, team dynamics, or what a typical night shift looks like. This shows you're serious about the position.
