Assistant Manager

Assistant Manager

Swansea Full-Time 21000 - 35000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team to deliver exceptional customer service and manage front of house staff.
  • Company: Bistrot Pierre is a vibrant restaurant chain known for its welcoming atmosphere and delicious food.
  • Benefits: Enjoy 50% off meals, competitive pay, financial wellness tools, and fantastic staff incentives.
  • Why this job: Join a supportive culture that values your growth and offers exciting career development opportunities.
  • Qualifications: Mid-senior level experience in hospitality or management is preferred.
  • Other info: Participate in fun staff events and have the chance to win holiday vouchers!

The predicted salary is between 21000 - 35000 Β£ per year.

Overview

Assistant Manager role at Bistrot Pierre – join our dynamic team and contribute to delivering the best possible experience for our guests. We pride ourselves on a welcoming and inclusive environment for employees to excel and develop in their roles.

What will the role involve?

  • Ensuring consistent and high levels of customer service
  • Help manage costs and meet the forecast set out in the budget
  • Support the management of front of house staff
  • Encouraging a positive culture throughout the team

Benefits

  • Treat your friends and family to an unlimited 50% discount off our food at any of our Bistrots
  • An awesome service charge on top of your competitive hourly pay rate
  • An impressive bonus scheme
  • Sign up to the financial wellbeing platform Wagestream, which lets you track your earnings, access your wages before payday, set up savings and provides a financial health score checker
  • Discounted room rates at our two hotels
  • Discounted selected dishes on shift, and wines at cost price
  • We take well-being seriously, so you’ll have access to our 24/7 employee assistance programme
  • Fantastic staff nights out and on-shift daily and monthly incentives
  • Annual company rewards – get the chance to win holiday vouchers for you and your loved ones
  • Take part in our Future Leaders course, where you can experience bespoke career development
  • Length of service awards

Employment details

  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Other
  • Industries: Restaurants

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Assistant Manager employer: Bistrot Pierre

Bistrot Pierre is an exceptional employer that fosters a welcoming and inclusive work environment, allowing employees to thrive and develop their careers. With fantastic benefits such as a 50% discount on food for friends and family, competitive pay with service charge, and access to a financial wellbeing platform, employees are well-supported both personally and professionally. The opportunity for bespoke career development through the Future Leaders course and engaging staff events further enhances the rewarding experience of working in our Swansea location.
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Contact Detail:

Bistrot Pierre Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Assistant Manager

✨Tip Number 1

Familiarise yourself with Bistrot Pierre's values and culture. Understanding their commitment to customer service and team dynamics will help you demonstrate how you can contribute positively to their environment during any discussions.

✨Tip Number 2

Network with current or former employees of Bistrot Pierre. They can provide valuable insights into the role and the company culture, which can help you tailor your approach and show that you're a great fit for the team.

✨Tip Number 3

Prepare to discuss specific examples from your past experience that showcase your leadership skills and ability to manage a team effectively. Highlighting your successes in similar roles will make you stand out as a candidate.

✨Tip Number 4

Show enthusiasm for the role and the hospitality industry. Expressing genuine interest in the position and the company can leave a lasting impression on the hiring team, making them more likely to consider you for the role.

We think you need these skills to ace Assistant Manager

Customer Service Excellence
Team Leadership
Budget Management
Cost Control
Conflict Resolution
Communication Skills
Time Management
Staff Training and Development
Problem-Solving Skills
Positive Attitude
Adaptability
Organisational Skills
Sales and Upselling Techniques
Performance Monitoring

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience in customer service and team management. Use specific examples that demonstrate your ability to deliver high levels of customer satisfaction, as this is crucial for the Assistant Manager role.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the hospitality industry and your understanding of Bistrot Pierre's values. Mention how you can contribute to their welcoming environment and support the team culture.

Showcase Leadership Skills: In your application, emphasise any previous leadership roles or experiences where you successfully managed a team. Highlight your ability to encourage a positive culture and support staff development.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for an Assistant Manager.

How to prepare for a job interview at Bistrot Pierre

✨Show Your Passion for Customer Service

As an Assistant Manager, you'll be pivotal in delivering exceptional customer experiences. Be prepared to share examples of how you've gone above and beyond for customers in previous roles, demonstrating your commitment to service excellence.

✨Understand the Company Culture

Bistrot Pierre prides itself on a welcoming and inclusive environment. Research their values and culture, and think about how your personal values align with theirs. This will help you articulate why you're a great fit for their team.

✨Prepare for Team Management Questions

Since the role involves managing front of house staff, expect questions about team dynamics and leadership. Prepare to discuss your management style and how you encourage a positive culture within a team.

✨Know the Financial Aspects

Familiarise yourself with basic budgeting and cost management principles, as these are key responsibilities of the role. Be ready to discuss how you would help manage costs while maintaining high service standards.

Assistant Manager
Bistrot Pierre
Location: Swansea
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