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- Tasks: Lead and manage housekeeping staff to ensure top-notch cleanliness and guest satisfaction.
- Company: Join the TownePlace Suites by Marriott, a welcoming hotel in Wareham, MA.
- Benefits: Enjoy health and dental insurance, PTO, 401K matching, and hotel discounts.
- Why this job: Gain valuable management experience in a friendly work environment with growth opportunities.
- Qualifications: Previous cleaning experience is required; hotel housekeeping experience is a plus.
- Other info: Flexible schedule and paid training provided.
Join us at the TownePlace Suites by Marriott Wareham, MA \”the Gateway to the Cape\”. We are very excited to add a new leader to our team.
We are looking for a Full-Time Housekeeping Supervisor to lead our housekeeping and laundry staff while ensuring that guest satisfaction and cleanliness standards are met.This is an exciting opportunity for someone with previous housekeeping experience to gain management experience in a great work environment.
The Housekeeping Supervisor will manage housekeeping areas according to brand standards to achieve a friendly atmosphere of superior guest service and product quality.
Pay: $19 – $21 Per Hour
Job Type: Full-Time
Shift: Day shifts, weekdays and weekends
Responsibilities:
- The Supervisor will display exemplary performance for staff to follow and reports directly to the General Manager.
- The Housekeeping Supervisor is responsible for the training and management of all housekeeping staff and ensures that staff meet all service standards while following protocol and policies.
- The Supervisor will inspect all rooms and when needed clean rooms.
- Should be able to prioritize and use good judgement in the administration of responsibilities.
- Cleaning Experience Required
- Hotel Housekeeping Experience
- Hotel Housekeeping Supervisor Experience a PLUS
- Must be able to work a flexible schedule
- Detail oriented
- Good communication skills
- Full Time Benefits: Health & Dental Ins., PTO, 401K Matching
- Marriott Wide Hotel Room Discounts
- Company Wide Hotel Room Discount Program
- Annual Reviews
- Extensive Room for Growth
- Paid Training
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Housekeeping Supervisor - TownePlace Suites, Wareham, MA employer: Lafrance Hospitality
Contact Detail:
Lafrance Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor - TownePlace Suites, Wareham, MA
✨Tip Number 1
Familiarise yourself with the specific housekeeping standards and protocols of Marriott. Understanding their brand values and service expectations will help you demonstrate your alignment with their goals during any interviews.
✨Tip Number 2
Highlight your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss how you motivated staff, handled conflicts, or improved team performance in previous roles.
✨Tip Number 3
Showcase your attention to detail by discussing specific instances where your thoroughness led to improved guest satisfaction or operational efficiency. This is crucial for a role that prioritises cleanliness and guest experience.
✨Tip Number 4
Prepare to discuss your flexibility and adaptability, as the job requires working various shifts. Share experiences where you successfully adjusted to changing circumstances or schedules in your previous jobs.
We think you need these skills to ace Housekeeping Supervisor - TownePlace Suites, Wareham, MA
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Housekeeping Supervisor position. Highlight your relevant experience in housekeeping and management in your application.
Tailor Your CV: Customise your CV to reflect your housekeeping experience, especially any supervisory roles. Use keywords from the job description to demonstrate that you meet the qualifications they are looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your leadership skills. Mention specific examples of how you've ensured cleanliness and guest satisfaction in previous roles.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and professional.
How to prepare for a job interview at Lafrance Hospitality
✨Showcase Your Leadership Skills
As a Housekeeping Supervisor, you'll be leading a team. Be prepared to discuss your previous experiences in managing staff, training new employees, and how you motivate your team to meet cleanliness standards.
✨Demonstrate Attention to Detail
This role requires a keen eye for detail. During the interview, highlight specific examples of how you've ensured high standards of cleanliness in past positions, and how you inspect work to maintain those standards.
✨Communicate Effectively
Good communication is key in this role. Practice articulating your thoughts clearly and confidently, and be ready to discuss how you handle conflicts or challenges with both staff and guests.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Prepare for scenarios related to guest complaints or staff performance issues, and think about how you would address these situations while maintaining brand standards.
